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Deutsche Telekom

 

Deutsche Telekom MNC realised it needed a software based solution for an improved Service Quality Management in order to ensure transparency in operator’s performance and provide high visibility for customers. They therefore decided to implement a system based on VMware’s IT Business Management Suite (ITBM).

“Our goals – higher efficiency and web-based reporting portal – could fully be reached with the implementation of VMware ITBM.”

— Dr. Frank Seyl, Business Excellence, MNC Sales and Service Deutsche Telekom MNC

Lufthansa Systems

 

Lufthansa systems provide IT for the airline & aviation industry, based in Frankfurt, they employ over 3,000 people based in 14 countries. They needed to develop a system to distribute mapping data to pilots across the globe. Flight charts are only current for 4 weeks and pilots are only given 10 days to download updates. It needed to be scalable to cope with huge peaks in demand of up to 800MB of data being downloaded by over 7,000 pilots at the same time. A VMware Hybrid Cloud solution enables them to utilise a public cloud solution with their existing private cloud, increasing scalability & agility while ensuring data security. It was the only solution to provide the capacity to handle peaks in traffic avoiding latency issues

"VMware enables us to use the capabilities and scalabilities of a Public Cloud Provider and at the same time ensuring data security and integrity.”

— Dr. Joerg Liebe, Chief Information Officer, Lufthansa Systems

SAP AG

 

Claus-Henning Cappell, Program Lead for Strategic Innovation at SAP Global IT, and Petra Bernhoff, Global Program Manager Virtualization and Cloud Management at SAP Deutschland AG & Co. KG outline the successful partnership between SAP and VMware. They also introduce SAP NetWeaver Landscape Virtualization Management 1.0 which integrates into VMware Management Tools.

"I think we have a very good strategic partnership between VMware and SAP. In this partnership we have been able to rethink everything that is essential to the cloud. As a result we have a very deep integration between SAP and VMware's way of managing our infrastructure."

— Claus-Henning Cappell, Program Lead Strategic Innovation at SAP Global IT

Neos Ventures GmbH

 

IT solutions provider helps boost system performance and security for travel industry leader with vShield implementation .

“VMware’s vShield technology provides an excellent solution to the new security challenges faced by organisations, particularly as they make the move to the cloud. The successful implementation of vShield within our customer, a leading global travel industry player, has also provided us with a best practice case study for our business automation cloud strategy proposition.”

— Hendrik van den Berg, Managing Director at Neos

ADAC e.V.

 

ADAC e.V., Europe’s Largest Automobile Insurance Association Completes Desktop Migration. With VMware Mirage it migrated 2,400 existing desktop PCs, including user installed applications, files, and profiles to new laptops in a time constrained, three week timeframe.

“With Mirage we had exactly the same IT environment on the PC, but were able to migrate over everything that made that desktop personal to our users... IT was able to separate the IT images on the desktop PCs from the user space — applications, files, and personalization. ”

— Stefan Brandstetter, IT Manager, ADAC e.V.

ADAC e.V.

 

Germany’s ADAC e.V. is Europe’s largest automobile association with more than 18 million members using the company’s various services from roadside assistance to automobile insurance. ADAC decided to move several smaller offices into one main office location in Munich. This enabled them to introduce a new way for their employees to work. Employees now have the option to sit at any desk in any part of the building and can easily access their desktop wherever they are. VMware Mirage was selected as it was the only product with the ability to migrate all of the companies applications, application data, user data and operating system.

“We achieved a very smooth migration, 2.400 machines, 1,100 applications, we have the same look and feel as we did before and we did all this in only 3 weeks.”

— Stefan Brandstetter, Lieter ITO, ADAC e.V.

Dunkel GmbH

 

Dunkel GmbH is the fi rst vCloud Powered Service Provider in Germany to draw on the full power of VMware vCloud to provide high-availability virtual data centers.

”Our cloud-based Virtual Data Center strengthens the customer’s position. The customer has control over everything with vCloud Director: management of the virtual environment, firewall protection, network configuration, through to cloud-compliant application management using vApps. This gives our customers greater freedom in making their decisions, and they can use their infrastructure more productively.”

— Axel Dunkel, CEO of Dunkel GmbH

All for One Steeb AG

 

Challenges: Multi-site private cloud for SAP systems and many other services. Expansion of an attractive cloud-based service portfolio. Solution: SAP systems running in vCloud. Managed Mail as SaaS. IaaS and SaaS on pay-per-use basis using Chargeback. Results: Higher availability and shorter maintenance windows on SAP systems. New flexible services such as Managed Mail. IaaS offers for customers. Further reduction in resource usage. Attractive pay-per-use billing models.

“For All for One Steeb, vCloud is the best way to continuously improve service quality while also offering attractive SaaS and IaaS plans to our medium-sized business customers. This led us to select an end-to-end private cloud infrastructure in our data centers.”

— Dr. Thorsten Hackfort, Head of Managed Services, All for One Steeb

Deutsche Telekom AG Commundo Tagungshotels

 

Challenges: Rollout for 50 PC seminar rooms with 132 desktops each at 8 hotel locations. Deployment of business-critical applications and software from a wide range of environments. Increasing demands on IT in provisioning the technical infrastructure. High security requirements. Observance of corporate compliance policies. Reduction in time, personnel and hardware costs. Increase flexibility for IT staff. Solution: Desktop virtualization with VMware View. Fat client desktops will be replaced with zero clients by June 30, 2012. VPN infrastructure will remain intact. Results: Time required for desktop deployment reduced by 84 percent. Installation time per seminar cut from 90 minutes to 10. Application and software rollout centralized and simplified. Standardized desktop environment.

"We no longer have to rely on on-site support from outside IT providers when performing rollouts. Using virtualized desktops, we can deploy applications and software packages from various environments very quickly from a central location. This has enabled us to significantly reduce our personnel costs."

— Jürgen Daust, Director Quality, Personnel, IV & IT, Commundo Tagungshotels, Deutsche Telekom AG

TUI InfoTec

 

TUI Infotec explain the benefits or a Technical Account Manager (TAM)

“With the TAM program we have the ability to join beta programs so we are early adopters for some of the solutions. We can then go to our business to show them how that can fit for the future and how that fits for their business.”

— Christian Rudolph, Infrastructure Architect at TUI InfoTec

Seven Principles Solutions & Consulting (7P)

 

Discover how 7P partnered with leading European Infrastructure-as-Service provider Colt, whose VMware vCloud® Datacenter Services leverage VMware technologies to provide agile and secure infrastructure on-demand.

“With technology advancements and the reality of how secure they are, the only decision will be what type of cloud strategy a company will institute.”

— Patrik Menne, Senior Consultant

SAP AG

 

This BriefingsDirect podcast discussion centers on how worldwide enterprise applications leader SAP has designed and implemented a private cloud infrastructure models that supports an internal consulting and training program. By standardizing on a VMware cloud platform, SAP has been able to slash provisioning times for multiple instances of its flagship application suite in the training setting, as well as set the stage for wider adoption of cloud models. Here to tell us about the technical and productivity benefits of private clouds is Dr. Wolfgang Krips, Senior Vice President of Global Infrastructure at SAP in Walldorf, Germany. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

“We have a very good strategic relationship with VMWare – and with operational support, that’s necessary with challenges often more complex than in traditional settings.”

— Dr. Wolfgang Krips, Senior Vice President of Global Infrastructure at SAP

ACP IT Solutions AG

 

Challenge was to have a reliable cloud solution as part of service-oriented offerings meeting the needs of small and medium sized customers. Data Center as a Service based on VMware vCloud was the best solution.

“VMware vCloud offers great added value, especially for our small and medium-sized customers. Virtualized data centers let our customers benefit from technologies and security standards that they would not be able to achieve on their own.”

— Peter Zach, Member of the Managing Board of ACP IT Solutions AG

Thomas-Krenn.AG

 

Challenge: A customizable cloud solution for demanding hosting customers Solution. Solution: Thomas Krenn Cloud based on VMware vCloud with flexible billing models. This resulted in: Requirements for customized on-demand solutions are met; reduced overhead for server administration, including for the customer; improved hardware utilization and greater flexibility for customers

“Our certification as a vCloud Powered provider represents a promise of quality. Our customers know us as a reliable partner for implementing complex, customized server scenarios. As a vCloud Powered partner of VMware, we continue to keep this promise in the cloud as well.”

— Peter Ackermann, Technical Director Hosting, Thomas-Krenn.AG

DER Reisebüro GmbH & Co OHG

 

Learn how Germany’s largest travel agency business, technical, and financial payoffs using VMware View as a Remote Office, Branch Office (ROBO) as its desktop virtualization solution. Discover how the company redefined its desktop delivery vision and successfully implemented 2300 Windows XP desktops as a service – a PC landscape across 580 branch offices.

“The desktop follows the user. If the user works in one office now and next week in another office, he gets the same desktop.”

— Sascha Karbgkinsi, Systems Engineer

TUI InfoTec

 

The critical need to identify performance issues and outages prompted TUI InfoTec to improve troubleshooting, resulting in a 50 percent reduction in the time to identify issues.

“Now we have vCenter Operations on a single pane of glass that can roll down to the storage network and also the infrastructure CPU memory resources to have a clear overview of what could be the first root cause of an issue or performance."

— Christian Rudolph, Infrastructure Architect at TUI InfoTec

managedhosting.de GmbH

 

Challenge • Automate provisioning • Faster provisioning of infrastructure and platforms (PaaS/IaaS) at guaranteed service level Solution • vCloud Director

"It's critical that we provide our customers with complex virtualized infrastructures very quickly and with a guaranteed SLA. vCloud Director is an excellent tool for this."

— Andreas Wolske, Managing Partner of managedhosting.de

SAP AG

 

SAP details how levering VMware has helped them stay ahead of competition – and a strategic partner with their own customers. Video from the 10/20/2011 Keynote at VMworld in Copenhagen.

“We have a very good strategic relationship with VMWare – and with operational support, that’s necessary with challenges often more complex than in traditional settings.”

— Dr. Wolfgang Krips, SVP of Global Infrastructure

SAP AG

 

In this extended edition of their introduction video during the VMware 2011 keynote presentation in Copenhagen, SAP provides additional details on how VMware has helped them stay ahead of competition – and a strategic partner with their own customers.

“We have a very good strategic relationship with VMWare – and with operational support, that’s necessary with challenges often more complex than in traditional settings.”

— Dr. Wolfgang Krips, SVP of Global Infrastructure

Technische Hochschule Wildau

 

Consolidation and server capacity expansion via server virtualisation on new server hardware; automation of server management via VMware management tools, Zimbra groupware solution

"Before we virtualised, some things weren't getting done – we simply couldn't do any more. Thanks to the simple administration of the virtual servers with VMware, we can finally meet our users' requirements again."

— Jens Steinert, IT administrator
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