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Choice Hotels International, Inc.

 

Choice Hotels Slashes IT Provisioning Times and Improves Performance with VMware vRealize Suite

Choice Hotels explains how implementing vRealize suite is saving their developers time, and their company money. Automation is simplifying access to environments and slashing wait times from 4-6 week down to 30 minutes. Operations is detecting issues before they cause problems, so they can be addressed proactively, saving downtime, money, and frustration.

Choice Hotels International is one of the world’s largest and most successful lodging companies. The firm currently franchises more than 6,300 hotels in more than 35 countries and territories, representing more than 500,000 rooms. Choice brands include Comfort Inn, Comfort Suites, Quality Inn, Sleep Inn, Clarion, Cambria Hotel & Suites, MainStay Suites, Suburban Extended Stay Hotel, Econo Lodge, Rodeway Inn, and Ascend Hotel Collection.

“In day to day operations we’ve actually been able to find problems before they actually become downtime in our environments, so the tool has saved us money.”

“The release cycle was 4-6 weeks for an application stack to be stood up and handed over to the development teams. Today, using vRealize Automation, our java/middleware application stack is stood up inside of 30 minutes and requested by the end-user themselves, so infrastructure is no longer in the loop, and no longer seen as a roadblock by our application teams.”

— Joey Coco, Senior Virtualization Engineer, Choice Hotels International, Inc.

Beaumont Hospital

 

Ireland’s Beaumont Hospital is using VMware’s vCenter Log Insight to deliver better IT services to its organisation through more efficient network usage and reduced downtime. It does this by delivering unparalleled visibility into its virtualized IT estate.

“As the hospital’s reliance on IT grew, the role of IT staff became steadily more complex. With all departments and every new project requiring some level of IT input, we realised we needed to run our infrastructure in a more efficient way. This meant investing in a solution which could offer us clear and comprehensive visibility into our server network. Using VMware vCenter Log Insight has allowed us to better track data centre trends and, as a result, make better, more informed decisions about our network to help increase efficiency and prolong the life-span of equipment. We’re also able to identify potential IT issues quicker than ever before meaning that downtime is almost non-existent and the end-user experience has improved.”

— David Kelly, ICT Virtualization Manager

Ziv Medical Center

 

Ziv Medical Center in Zefat previously had various distributed systems across the hospital and they wanted to unify them using a single solution which will be easy to manage, allow them to gain a unified view of all the systems simply and easily, and, of course, will be highly resilient. That's why they chose VMware View. The VMware view solution that they implemented at the zivMedical Center consists of two resilient storage systems that work in a cluster. This system caters for around 1,000 work stations. It's an environment that works as a 'Kiosk'. Their users enjoy a new work environment, a very fast one, with excellent response times. As a user logs in, he gets exactly what he needs. It's an environment that goes everywhere with him, it's dedicated to him - and roams with him. Doctors for example, may work in several different wards. They may finish work in one ward, log out, move to the next ward, log in - and receive a new environment that is adapted to their exact needs.

"The Ziv Medical Center in Zefat was founded roughly a century ago. It serves around 150,000 residents in the upper Galilee region, among them cities such as Karmiel, Kiryat Shmona, and Hatzor. This is the northernmost hospital in Israel and it therefore also often serves the IDF. They operate 1,000 PCs, 700 printers, and 80 servers, which are mostly VMware's. The vast majority of systems in the hospital are computerized. This includes labs, ORs, X Ray facilities, external infirmaries, hospital admissions, the trauma center and more. Our IT unit employs 11 people. One needs to understand that the systems we manage are life-supporting. These systems must be constantly up and running".

— Zion Levy, Head of IT Department, Ziv Medical Center

Benefis Health System

 

Benefis Health System enables bedside medication verification and charting with VMware AlwaysOn Point of Care. Through tap and go roaming of the desktop, providers can access patient information within seconds. The result: Clinical staff now view IT as something that can help, not hinder them in their work.

"If we were to remove the system right now, I don't know how people would react. I think they would melt down, because they've become so accustomed to being able to provide that care at the bedside. Being able to spend time with the patient and chart, and then go on to the next patient without having to run back to the nurse’s station for charting.

— Dustin Ostberg, Systems Administrator, Benefis Health System

IBC Bank

 

IBC Bank Changes VDI Economics with VMware Virtual SAN

By migrating data from more costly legacy solutions to VMware Virtual SAN, IBC Bank is enjoying significant cost savings and has changed the economics of their VDI deployment. With the new Virtual SAN solution in place, IBC Bank is able to simplify operations and more easily and cost-effectively expand its VDI footprint to deliver a more agile and budget-friendly solution.

“Virtual SAN lets us buy what we need, when we need it. With non-disruptive scaling, we can add more capacity or increase performance at any time without interrupting our operations. Virtual SAN enables us to be far more responsive to the constant changes in our environment.”

— Chris Reynolds, Senior Systems Engineer, IBC Bank

Hewlett-Packard

 

HP Enterprise Services collaborates with VMware Technical Account Management Services to succeed with virtualization—and new customers. Working with a VMware Technical Account Manager, the company’s engineering group has built a center of expertise that helps HP customers move ahead with virtualization efforts. HP Enterprise Services provides a range of services, including consulting, outsourcing and integration, helping clients with technology-related initiatives involving everything from business transformation to the cloud, analytics and security. HP gains additional new business through this engagement and expertise in virtualization. Part of Hewlett Packard’s HP Enterprise strategic business unit, the organization has more than 139,000 employees in 60 countries.

“[The TAM] has had a huge part in helping us demonstrate the value of our solutions to customers and ultimately, in helping us build business.”

— Rick Boyett, Consultant, HP Enterprise Services

Autotrader.com

 

With limited visibility into key performance metrics across a complex system, capacity planning was a bit of a guessing game for the IT staff at AutoTrader.com. VMware vRealize Operations Insight software enables them to proactively manage system performance, troubleshoot issues before they affect the business, and achieve a whole new level of business insight. These capabilities enable the IT team at AutoTrader.com to minimize system downtime, drive up consolidation ratios, and spend far less time on tedious manual tasks.

“vRealize [Operations Insight] shows us what’s happening in our environment, precisely as it’s happening. This technology is able to marshal huge amounts of data to inform real-time metrics, all presented in a single pane of glass.”

— Chris Nakagaki, Virtualization Architect, AutoTrader.com

Baltimore City Public Schools

 

Baltimore City Public Schools, with 85,000 students, leverages VMware Horizon to deliver their Common Core PARCC online testing as well as in their efforts to promote Digital Equality for all of their students.

“I was very pleased as we did our first pilot of VDI for PARCC testing. The state took notice of Baltimore City, and it was a complete success.”

“Digital equality is a key strategy for Baltimore City Public Schools.”

— Dr. Kenneth Thompson, Chief Information Officer, Baltimore City Public Schools

Science Applications International Corporation (SAIC)

 

Science Applications International Corporation (SAIC) is a McLean, Virginia–based systems integrator providing full life cycle services and solutions in the technical, engineering, and enterprise information technology markets. SAIC’s primary customer is the United States government, but its 13,000 employees also deliver systems engineering and integration offerings for large-scale government and commercial projects across the globe. SAIC prides it-self on delivering effective, competitive technology services and solutions to its clients.

“For our customers, vCloud Air represents an opportunity to create synergies between an existing vSphere install base and the investments they have already made in operational procedures. It’s familiar, and it’s less expensive and faster to deploy than some of the other cloud service provider options that are available.”

— Coby Holloway, Vice President and Service Line Director of Cloud Computing Technologies and Business Transformation Services, SAIC

Science Applications International Corporation (SAIC)

 

Science Applications International Corporation (SAIC) is a McLean, Virginia–based systems integrator providing full life cycle services and solutions in the technical, engineering, and enterprise information technology markets. SAIC’s primary customer is the United States government, but its 13,000 employees also deliver systems engineering and integration offerings for large-scale government and commercial projects across the globe. SAIC prides it-self on delivering effective, competitive technology services and solutions to its clients. With VMware vCloud Government Services provided by Carpathia, SAIC has been able to address most of the security concerns for most of their clients which has enabled them to offer hybrid cloud services to the government.

“We see vCloud Government Services as being almost a perfect platform for delivering enterprise IT that is inclusive of cloud but recognizes that there’s a much broader set of services that have to be delivered in the IT portfolio.”

— Coby Holloway, Vice President and Service Line Director of Cloud Computing Technologies and Business Transformation Services, SAIC

Cloud Business

 

Cloud Business is a fast growing cloud consultant software company based in the UK. They needed UK hosting for their customers and to provide a platform that would allow their business to grow significantly over the next 10 years. When they were looking for a cloud solution, they needed 3 things: enterprise class, the data to be hosted in the UK, and a predictable pricing model. The only provider that could guarantee all 3 services was VMware vCloud Air.

Carisbrooke Shipping

 

Using VMware vCloud Air, Carisbrooke Shipping has found a way to consolidate its IT infrastructure to improve management and agility, while completely reducing its reliance on physical hardware.

Bluefin Solutions

 

VMware vCloud Air is the first service Bluefin Solutions has come across that enables almost instantaneous transfers between two cloud environments. It will enable the consultancy to create a full hybrid model based on a technology they know and trust.

Tualatin Valley Fire & Rescue

 

Tualatin Valley Fire and Rescue near Portland, Oregon leverages the VMware RealTime Mobile Response Solution to deliver critical information to mobile first responders and public affairs personnel.

"I would recommend VMware Horizon virtual desktop technology to other agencies facing the same challenges. The benefits that we’ve seen in administration and extending our enterprise network into the mobile and field environment have just been incredibly valuable and incredibly successful."

— April Frezza, Logistics Director, Tualatin Valley Fire & Rescue

Large U.S. Financial Institution

 

A large financial institution deployed the VMware vCenter Log Insight solution on four nodes supporting 450 hosts and more than 12,000 virtual machines. The solution manages millions of log messages every day. It replaced a homegrown log management environment that was inefficient and didn’t provide adequate visibility into the organization’s reporting infrastructure. Now, with the Log Insight solution, this organization can resolve challenges quickly and spot latent problems before they cause infrastructure issues that impact critical business applications.

“vCenter Log Insight is our primary troubleshooting tool. Root-cause analyses … are 50 percent faster, just given that we don’t have to wade through as many logs to find answers.”

— Assistant Vice President of Virtualization, Large U.S. Financial Institution

La Cité

 

La Cité has implemented virtual desktops to deliver engineering and design applications with advanced 3D graphics to its student computer labs. Deployed with VMware, Dell, and NVIDIA technology, the solution provides workstation-level performance on a flexible and cost-effective mix of repurposed legacy desktops and new zero-client machines. It also expands student and faculty access to important applications and greatly reduces system management and administration workloads.

“When I’m preparing my class work at home, I can quickly access a virtual workstation and see exactly the same image the students are using. When I walk into class, I just reconnect and I’m ready to teach.”

— Francois Barberie, CAD Instructor, La Cité

Oregon State University

 

The IT department at Oregon State University manages two open-use computer labs and one computer-equipped classroom. Because of financial restrictions, the university had originally purchased all of its servers with local storage, but that infrastructure could not handle the school’s growing workloads, and it required time-consuming upkeep. The university turned to the new VMware Virtual SAN product, which addresses these and other concerns while offering a simple and scalable solution that fits within its budget.

“Before Virtual SAN, we had no ability to scale. Now… it’s a piece of cake; if I want to add additional capacity, I just add an additional server. I don’t have to worry about whether my SAN can grow or not.”

— Alan Sprague, System Administrator, Oregon State University

EMC

 

Computer data storage company EMC deployed several components of VMware vRealize Suite to deliver database as a service (DBaaS). The solution dramatically accelerated database deployment, slashing delivery times by 99 percent. It also makes ongoing management of databases more effective, allowing administrators to quickly and easily make necessary changes. And it allows IT staff to be more responsive to business needs and strategic goals.

"With our database-as-a-service framework built on the VMware solutions, the business can get what it needs, when it needs it."

— Darryl Smith, Chief Database Architect, EMC

VMware IT

 

To improve service delivery agility and responsiveness to application developers and test engineers, VMware’s operations organization implemented VMware vRealize™ Suite to accelerate its application delivery process. By automating the end-to-end provisioning and test process as well as leveraging VMware internal private cloud infrastructure services, VMware slashed the time needed to deliver workloads to the development team, increased the predictability of provisioning tasks, and decreased IT costs. The result helped VMware become more agile by improving developer productivity while at the same time decreasing project risk and application backlog.

“By streamlining application delivery and ongoing management, VMware vRealize Suite frees up more time for development and allows IT to be more agile.”

— Job Simon, Vice President of IT Strategy and Architecture, VMware

MIT Media Lab

 

MIT Media Lab in Cambridge, Massachusetts is one of the many independent research labs within MIT. During VMworld 2014, Michail Blatsas, who runs the group that takes care of computing infrastructure for the lab, talked about how they're exploring the use of cloud and hybrid cloud and seeing the benefits of VMware vCloud Air Disaster Recovery.

“A solution like the vCloud Air allows us to look at a real disaster scenario, where something really catastrophic happens at the campus, and we use it to keep certain critical databases, including all the access tools around them, in a farther-away location.”

— Michail Bletsas, Director of Computing, MIT Media Lab
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