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Creative Solutions in Healthcare

 

Creative Solutions in Healthcare with VMware vCloud Air

Creative Solutions in Healthcare is the largest independent owner and operator of skilled nursing facilities in Texas. The company was founded in 2000 and today operates more than 49 skilled nursing and 13 assisted living facilities with a staff of 6,000 employees.

Creative Solutions in Healthcare strives everyday to enhance the quality of life for seniors in their care facilities. This extra service grants their patients the comfort in knowing that the company will go the extra mile to deliver the best possible care.

They believe that caring for the elderly is a high honor. Their resident-respect approach to caring is what continues to be the driving force in the core strategy of their company, including their focus on deploying proven, best-in-class technologies. Their love for their residents is best measured by the respect, dignity and compassion they extend daily to them.

As part of its commitment to delivering outstanding patient services, the company decided to migrate from its co-located physical environment to the cloud to save costs, improve application availability, and update its core infrastructure to comply with HIPAA requirements. After an early pilot with Microsoft Azure failed, the company turned to VMware to migrate quickly to a more robust infrastructure. Using VMware vCloud Air, Creative Solutions in Healthcare gained the technology and control to achieve HIPAA certification and improve application availability while reducing the IT budget by one-third. The company has been able to extend its capabilities to the cloud and implemented a sophisticated electronic health record (EHR) system, including electronic prescriptions and online physician orders, to improve staff agility and patient care.

"We are adaptable, we are ready, we got a very flexible infrastructure with VMware vCloud Air where if we need to motion in a new workload, we can do that more rapidly than any other vendor that we have worked with."

“That’s why we chose VMware vCloud Air as our infrastructure provider partner because we are able to focus on our interaction with our business peers and not have to mind all of the servers and all of the infrastructure and the networking. And we have partnered up with the best organization we feel in the industry to deliver that."

— Shawn Wiora, CIO, Creative Solutions in Healthcare

Weill Cornell Medical College

 

Weill Cornell Medical College Deploys VMware vRealize Air Compliance for Real-Time Visibility into Virtual Infrastructure

Weill Cornell Medical College deployed VMware vRealize Air Compliance, a powerful, easy-to-use service that enables the institution to secure the configurations of its virtual infrastructure while maintaining continuous compliance.

“vRealize Air Compliance provides results that can be acted on quickly and that means we can fix the issue faster, with fewer resources and in a way that adheres to our compliance framework,” McMahon says. “We can ensure that our virtual infrastructure is compliant and make sure that the security controls that maintain compliance are set. And because the solution is from VMware, we know it’s backed by security experts who understand our systems and how to best secure them to meet the stringent requirements of our industry.”

— Tom McMahon, Weill Cornell’s Cloud and Infrastructure Security Manager

Clear Tec Solutions

 

IT Transformation at Clear Tec Solutions

Clear Tec Solutions is an IT developer, administrator, and seller of care management and third party administration computer systems. The company includes: CHS (Community health Solutions of America), Premier Administrative Solutions, People Premier, Clear Procession Solutions, BenComp Financial Services, Consensus, Premier Real Estate Holdings and Business Insurance.

As part of its commitment to delivering outstanding solutions to their customers, they decided to shift their technology to the cloud (SaaS). This means no more hardware and greater flexibility in providing their customers with the tools to better care for patients and improve operations. Across all their companies, Clear Tec hopes to that by the end of the year, they will have more than 6 of their companies fully on-boarded and using their cloud solution.

The IT team is using vCloud Air Dedicated Cloud to extend their own data center, get multiple virtual centers for each of the business units and have the ability to move their workloads especially key apps on premises and off premises as they choose. VMware cloud has helped them focus IT on delivering applications that the business and their patients need. It has changed how the companies think about expanding the business to be more than just 8 which is a solid IT foundation for future growth.

"VMware vCloud Air is very important to us right now. With us being new in the market and trying to get into the market space very quickly, vCloud Air provides us the ability to stand up environments very quickly. VMware vCloud Air gives us the ability just to be able to snapshot our environment, roll it out and instead of months or weeks of having to build equipment, we can be live in 2-3 days with the environment we have currently built. To the customers the vCloud Air is important to them, because from the time we go from an RFP to implementation most of the turn-around are less than a month.”

— Chris Carlotti, Director of Infrastructure, Clear Tec Solutions

National Physician Services

 

IT Transformation at National Physician Services (NPS)

Founded by physicians more than 10 years ago, National Physician Services (NPS) is a national healthcare service company that provides a wide array of services to physicians, hospitals and healthcare organizations. NPS sells and supports third-party tools for practice management and electronic health records (EHR) that help physicians improve the quality of care they deliver to their patients. NPS not only provides the infrastructure to support clinical applications but also offers support, consulting, and training for its customers. The company’s best-of-breed solutions increase efficiencies, fulfill regulatory requirements, and maximize revenue. NPS prides itself in taking a humanistic approach to healthcare information technology. The continuous improvement of medical practices is their passion, and a perfect practice engagement is the foundation for creating an efficient and effective clinical practice.

NPS worked closely with VMware to migrate its core platform—including technologies from VMware, Microsoft, and Citrix—to the VMware vCloud Air solution. The transition was seamless and completely transparent to users. vCloud Air helps NPS shorten the time required to migrate new opportunities and practices to their virtual platform. NPS supports more than 100 applications on behalf of its physician users, including everything from productivity solutions such as Microsoft Exchange and Microsoft Office to clinical solutions for practice management, clinical reporting, and EHR. Now when an NPS customer requests a software upgrade or a new application package, NPS installs it in the cloud. They no longer have to worry about adding a server or finding space on an existing one. Everything is done in the cloud, making it easier for physicians to access critical applications.

"What VMware vCloud Air allows us to do is create that seamless cutover in the event that we have a failure in our primary datacenter facility. We are looking at being able to recover in minutes as opposed to a day, several hours, or even multiple days."

“Working with VMware has been a great experience. The intellectual capital they bring and the innovation they bring as a company, it really creates that extension of NPS and it's really allowing us to transform the medical community with the infrastructure that gives them that solid base."

— Bryan Graven, CEO, National Physician Services (NPS)

Samitivej Sukhumvit Hospital

 

Samitivej Sukhumvit Hospital Enhances Healthcare Delivery with VMware’s Business Mobility and Virtualization Solutions

Samitivej Sukhumvit Hospital, a part of Samitivej (Public) Company Limited, aims to be the leading healthcare provider in Thailand that offers 24/7 complete medical services with cutting-edge technology, an efficient management system and qualified staff and medical experts. The hospital virtualized its servers with VMware vSphere® and desktops with VMware Horizon®, empowering its more than 3,000 medical and administrative staff to better collaborate and work more efficiently. VMware’s solutions were easy and quick to deploy, with over 1,400 computers across various departments equipped with the solution in just two days. With over 95 percent of the hospital’s IT resources virtualized, Samitivej Sukhumvit Hospital’s IT efficiency has been greatly enhanced.

“Virtualization has enabled the hospital to fully utilize IT investments to enhance organizational efficiency and employee mobility.”

— Dr. Panurat Thanyasiri, Chief Information Officer, Samitivej Hospital Group and BNH

Group Health Centre

 

Group Health Centre delivers Access to Epic Hyperspace for 800 Care Providers in One Weekend with VMware AlwaysOn Point of Care

Group Health Centre (GHC) in Ontario, Canada, needed a comprehensive replacement of its user device infrastructure and a virtual desktop infrastructure (VDI). In the space of one weekend, GHC’s IT team deployed the VMware Horizon® platform and virtual desktops for 800 staff members, providing anytime, anywhere access to vital medical records, increasing doctors’ efficiency, easing the job of IT staff, and ensuring seamless provision of patient care.

“VMware just works better. It’s more reliable, easier, and performs better.”

— Ralph Barker, CIO, Group Health Centre

Baystate Heallth

 

VMware NSX Gives Baystate Health Security & Agility

Baystate Health found that VMware NSX is the model for healthcare networking, allowing them to be both highly secure and extremely agile in a rapidly changing environment.

“Both NSX and VSAN in the socket-based licensing model of VM allow us to predict our costs much more effectively, which is what the CIO has been big on.”

— Dave Miller, Enterprise Architect, Baystate Health

Keck Medical Center of USC

 

USC’s Keck Medical Center Accelerates Virtual Machine Provisioning with VMware vRealize Automation

The IT team at USC’s Keck Medical Center was struggling to promptly fulfill new virtual infrastructure requests from its fast-growing medical research organization while also supporting the daily operations of two busy hospitals. To improve service quality and reduce administrative workloads on its engineering team, the Keck Center implemented self-serve provisioning with the VMware vRealize™ Automation™ solution. The new system has reduced fulfillment intervals from more than two days to less than one hour while liberating IT staff for higher-value activities and facilitating new research partnerships worldwide.

“I knew that vRealize Automation had the feature set we needed. I knew it would allow us to hand off resource authorization and get new virtual machines deployed with a minimum of human interaction in the process.”

— Manu Mishra, Senior Infrastructure Engineer, Keck Medical Center of USC

Keck Medical Center of USC

 

Keck Medical Center of USC Sidesteps SAN Bottleneck, Launches New Data Warehouse with VMware Virtual SAN Solution

Keck Medical Center of USC needed a new data warehouse for business and medical analytics but didn't have room for the data in its conventional SAN. Seeking an alternative to the capital expense of an adequate SAN expansion, the center's IT team launched a new system using the VMware Virtual SANTM hyperconverged infrastructure solution. Business and operational benefits include swift deployment, simpler storage management, as-needed scalability, and lower cost per I/O.

"We can use commodity servers and drives to build a storage cluster for 30 percent less than the cost of similarly performing storage in a traditional SAN solution.”

"Our data center is 90 percent virtualized, and I see Virtual SAN as a very compelling storage solution to utilize for most of our virtual machines."

— Manu Mishra, Senior Infrastructure Engineer, Keck Medical Center of USC

City Clinic Bulgaria

 

VMware Horizon View at City Clinic Bulgaria

A solution designed to provide an agile and adaptive approach to hospital infrastructure and at the same time to respond to future expansions and upgrades. In addition of choosing vSphere for the virtualization of all services and machines on server level the solution uses Horizon View in order to ensure the VDI features. The combination empowers the hospital to achieve agility through an off-premise cloud-based virtual infrastructure.

“In contemporary medicine technology is very important for providing high quality medical services. VMware solutions help us provide a better medical service to our patients. VMware View allows us to have a constant and mobile access to medical information regardless our current location and via any device.”

— Ilian Grigorov, Managing Director, City Clinic

National Physician Services

 

National Physician Services Stretches Geographic Reach, Reduces Risk of Data Loss with VMware vCloud Air Solution

Founded by physicians more than 10 years ago, National Physician Services sells and supports third-party tools for practice management and electronic health records (EHR) that help physicians improve the quality of care they deliver to their patients. NPS not only provides the infrastructure to support clinical applications but also offers support, consulting, and training for its customers. The company’s best-of-breed solutions increase efficiencies, fulfill regulatory requirements, and maximize revenue.

National Physician Services (NPS) needed to extend its geographic reach and improve disaster recovery capabilities, so the healthcare service migrated critical applications to the VMware vCloud® Air™ platform. The operational similarities between the VMware vSphere® foundation and the vCloud Air platform helped IT administrators come up to speed quickly. Now NPS can do business anywhere in the United States and has significantly reduced the risk of information loss. In addition, the company no longer has to maintain contingent backup systems, cutting data center costs by 20 percent.

“vCloud Air helps us shorten the time required to migrate new opportunities and practices to our virtual platform.”

— Bryan Graven, NPS, Chief Executive Officer

Creative Solutions in Healthcare

 

Creative Solutions in Healthcare Improves Patient Outcomes with VMware vCloud Air

Creative Solutions in Healthcare decided to migrate from its co-located physical environment to the cloud to save costs, improve application availability, and update its core infrastructure to comply with HIPAA requirements. The company turned to VMware to migrate quickly to a more robust infrastructure. Using VMware vCloud Air, they gained the technology and control to achieve HIPAA certification and improve application availability while reducing the IT budget by one-third. The company has been able to extend its capabilities to the cloud and implemented a sophisticated electronic health record (EHR) system, including electronic prescriptions and online physician orders, to improve staff agility and patient care.

“The vCloud Air team had the best onboarding process for any IT project that I’ve been involved with in the last 20 years. We haven't looked back.”

“The infrastructure in a HIPAA-compliant environment needs to be secure with controls for change management and the right firewalls and technology to protect the perimeter. Before moving to vCloud Air, we had policies in place, but we didn’t have the infrastructure to support them. On vCloud Air, we’ve deployed technical controls on our core infrastructure and anti-virus and other solutions in a holistic approach to security that allows us to comply with regulations and achieve HIPAA certification.”

“We have better patient outcomes because of vCloud Air. Our use of the cloud translates directly to technology availability and better capabilities in the hands of our talented, compassionate staff.”

— Shawn Wiora, CIO, Creative Solutions in Healthcare

Union Hospital

 

Union Hospital Boosts Business Critical Application Performance on VMware Virtual SAN

Faced with aging hardware and maxed-out resources, Union Hospital preferred to replace its existing SAN and migrate to a different and better platform for its Tier-1 VM storage, Virtual SAN, a hyper-converged solution that provides scale-out capabilities and the best integration with the entire VMware stack. The decision not only saved money and helped right size their storage environment, it also solved key application performance challenges and freed up operational resources, positioning Union Hospital for future expansion.

“We actually had clinics calling us up to say how much faster the apps were running once they were in a pure Virtual SAN environment. … It seems like the more things we migrate to Virtual SAN, the more people are begging to be on it.”

— Chad Elliott, Network Systems Consultant, Union Hospital

Centre Hospitalier Chretien (CHC)

 

CHC Liege deploys Mirage on a large scale to manage all computers

CHC is a non-profit organization which consists of 6 hospitals, has 600 doctors and more than 3500 employees. In this video CHC explains how they used VMware Mirage to migrate their IT environment without data loss or downtime.

“The time to deploy a new desktop has been divided by 4. Mirage also helps us to centralize the management process in one place.”

— Thomas Wernher, ICT Assets & Configuration Manager, CHC Liege

Yorkshire and Humber Commissioning Support

 

Yorkshire and Humber Commissioning Support increases GP productivity and enhances patient care with VMware® Horizon™ 6

Yorkshire and Humber Commissioning Support (YHCS) is a key driver of innovation across GP surgeries and health centres throughout the region. YHCS wanted to provide greater flexibility for GPs and clinicians to enhance both patient and GP experience. The YHCS IT team chose VMware Horizon 6 to deliver Bring Your Own Device (BYOD) and the ability for GPs to access clinical applications from any location. The solution has transformed patient experience and GPs’ work/life balance whilst reducing the cost of desktop PCs.

“VMware Horizon 6 has been transformative on many levels. Enabling our GPs to access applications from any internet connected device means they can treat patients from the comfort of their own home, with the same speed and efficiency as if they were in the surgery.”

— Melanie Daly, Enterprise Architecture and Innovation, Yorkshire & Humber

Cleveland Clinic Abu Dhabi

 

Enhancing patient experience through technology

Cleveland Clinic Abu Dhabi went into construction in March 2010 and is scheduled for completion in 2015. The hospital’s management wanted to provide a best-in-class digital environment for all patients in order to give them the best experience possible and to ensure their stay is a comfortable as possible from every aspect.

The IT team naturally has to play a key part in this vision and, as a result, deployed vCloud Automation Center for improved managed and oversight of its infrastructure. Thanks to VMware, the time it takes to deliver applications to the hospital will be reduced from two weeks to 15 minutes – or by 70% - due to the automation capabilities of VMware’s solution.

“The key to our IT strategy when we began our journey here was starting with private cloud and growing to a hybrid cloud or a software-defined datacentre. I think that the real drivers for that were increased agility and achieving better time to market for our customers, whether that’s physicians who may need data for research, of the ability for us to rapidly upgrade and enhance products, enabling new services.”

— Mike Reagin, Chief Information Officer, Cleveland Clinic Abu Dhabi

Nederlands Herseninstituut

 

Netherlands Institute for Neuroscience(NIN) offers students stable and flexible workstations with Horizon (with View)

Desktop virtualization based on Horizon (with View) offers students who are working temporarily at the institution a stable and flexible workstation. They have access to complete functionality for data analysis, research and producing reports. At the same time the environment can easily be managed centrally using an image, so that installation and updates are rolled out centrally. Automatic replication of servers using Site Recovery Manager (SRM) also o¬ffers the institution easy and reliable contingency fallback. In the case of disaster, research can quickly be resumed from different locations.

“We now offer students 40 complete workstations they may freely use. Managing them has been set up centrally based on one image. So we can implement changes and updates quickly, and remotely”

— Adriaan Klop, IT manager

Nevro Corporation

 

VMware customers discuss how vCloud Air is changing the way they do business by providing them with flexibility which enables them with new innovations.

A video featuring vCloud Air customers as they discuss how VMware changes the way they do business. Customers featured include: Perforce Software, Legacy Reserves, Custom Windows System, Cloud Business, Carisbrooke Shipping, Bluefin Solutions, Iatric and Nevro Corp.

Iatric Systems

 

VMware customers discuss how vCloud Air is changing the way they do business by providing them with flexibility which enables them with new innovations.

A video featuring vCloud Air customers as they discuss how VMware changes the way they do business. Customers featured include: Perforce Software, Legacy Reserves, Custom Windows System, Cloud Business, Carisbrooke Shipping, Bluefin Solutions, Iatric and Nevro Corp.

Region Hovedstaden

 

VMware Professional Services to Bring Virtualization to Danish Health Care System. Working closely with a VMware Technical Account Manager, the region is making effective use of VMware Horizon View to support 25,000 clinicians. Region H had used VMware server solutions for several years, and they wanted to extend the benefits of virtualization out into the organization with a virtual desktop infrastructure (VDI). In particular, it wanted to give its 25,000 clinicians—who are on the front line of delivering care— fast, easy, and secure access to the IT systems they need to do their jobs. To do so, Region H decided to implement VMware Horizon View for desktop virtualization.

“The TAM felt like someone who was very much ‘our man’ and looked at things from our point of view. And this saved time and effort for us.”

— Morten Møllegaard, lead technical project manager working with Region H
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