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National Physician Services

 

VMware Webcast Series: Cloud Based Disaster Recovery in Action

No business likes to be vulnerable to downtime or loss of data. However, the complexity and expense of traditional disaster recovery solutions force many businesses to make tradeoffs, and operate with only a limited or no disaster recovery plans. VMware vCloud® Air™ Disaster Recovery introduces native cloud-based disaster recovery capabilities for VMware vSphere® virtual environments. Join us for this webcast and learn how recovery-as-a-service solution is helping businesses protect their environment by using the cloud. Customers featured in this webcast include: MIT Media Lab, National Physicians Services (NPS) and Plainview.

Customer Panel:

  • Michael Bletsas, Director of Computing, MIT Media Lab
  • Bryan Graven, CEO, National Physicians Services (NPS)
  • Jerry Sanchez, CIO, Hosting Operations, Planview

VMware Moderator:
  • Nicole Kim

“For National Physician Services, vCloud Air Disaster Recovery has been scalable, responsive and cost effective.”

— Bryan Graven, CEO, National Physician Services (NPS)

Iatric Systems

 

Iatric Systems, Inc. is using VMware vCloud Air to offer its healthcare software as a service to customers, reducing costs and increasing agility

Thanks to VMware’s vCloud Air solution, Iatric Systems can now offer their healthcare software as a service (SaaS) to its customers in a completely secure manner, reducing cost and increasing agility and scalability.

"The fact that vCloud Air has an ISO Certification, as well as a HIPAA High Tech Certification and they’ll sign a BAA, that gave us a, a very high degree of comfort and that’s something that we’ve been able to take and share with our customers and give them comfort as well."

— Shon Barrier, Vice President of Information Technology Services, Iatric Systems

Beaumont Hospital

 

Ireland’s Beaumont Hospital is using VMware’s vCenter Log Insight to deliver better IT services to its organisation through more efficient network usage and reduced downtime. It does this by delivering unparalleled visibility into its virtualized IT estate.

“As the hospital’s reliance on IT grew, the role of IT staff became steadily more complex. With all departments and every new project requiring some level of IT input, we realised we needed to run our infrastructure in a more efficient way. This meant investing in a solution which could offer us clear and comprehensive visibility into our server network. Using VMware vCenter Log Insight has allowed us to better track data centre trends and, as a result, make better, more informed decisions about our network to help increase efficiency and prolong the life-span of equipment. We’re also able to identify potential IT issues quicker than ever before meaning that downtime is almost non-existent and the end-user experience has improved.”

— David Kelly, ICT Virtualization Manager

Ziv Medical Center

 

Ziv Medical Center in Zefat previously had various distributed systems across the hospital and they wanted to unify them using a single solution which will be easy to manage, allow them to gain a unified view of all the systems simply and easily, and, of course, will be highly resilient. That's why they chose VMware View. The VMware view solution that they implemented at the zivMedical Center consists of two resilient storage systems that work in a cluster. This system caters for around 1,000 work stations. It's an environment that works as a 'Kiosk'. Their users enjoy a new work environment, a very fast one, with excellent response times. As a user logs in, he gets exactly what he needs. It's an environment that goes everywhere with him, it's dedicated to him - and roams with him. Doctors for example, may work in several different wards. They may finish work in one ward, log out, move to the next ward, log in - and receive a new environment that is adapted to their exact needs.

"The Ziv Medical Center in Zefat was founded roughly a century ago. It serves around 150,000 residents in the upper Galilee region, among them cities such as Karmiel, Kiryat Shmona, and Hatzor. This is the northernmost hospital in Israel and it therefore also often serves the IDF. They operate 1,000 PCs, 700 printers, and 80 servers, which are mostly VMware's. The vast majority of systems in the hospital are computerized. This includes labs, ORs, X Ray facilities, external infirmaries, hospital admissions, the trauma center and more. Our IT unit employs 11 people. One needs to understand that the systems we manage are life-supporting. These systems must be constantly up and running".

— Zion Levy, Head of IT Department, Ziv Medical Center

Benefis Health System

 

Benefis Health System enables bedside medication verification and charting with VMware AlwaysOn Point of Care. Through tap and go roaming of the desktop, providers can access patient information within seconds. The result: Clinical staff now view IT as something that can help, not hinder them in their work.

"If we were to remove the system right now, I don't know how people would react. I think they would melt down, because they've become so accustomed to being able to provide that care at the bedside. Being able to spend time with the patient and chart, and then go on to the next patient without having to run back to the nurse’s station for charting.

— Dustin Ostberg, Systems Administrator, Benefis Health System

National Physician Services

 

Formed by physicians over 10 years ago, National Physician Services (NPS) is a healthcare technology company located in Hartford, CT. NPS provides technology solutions to healthcare providers to support the workflow of practices that increase efficiency, fulfill regulatory requirements and enhance patient care. NPS purchased and implemented VMware hybrid cloud solutions to develop and test applications, reduce their CAPEX infrastructure, as well as use it for their disaster recovery implementation.

“Using the VMware vCloud Air platform, we now have the cutover capabilities to a mirror disaster recovery environment to ensure uptime for those critical systems our physicians use to threat their patients. This improves our ability to recover quickly from outages and allows us to reduce expenses from other technologies we used as contingency for any system issues. By utilizing the VMware vCloud Air Disaster Recovery technologies, we have reduced our existing RPO by 74% and our RTO by 90%.”

— Bryan Graven, Chief Executive Officer, National Physician Services (NPS)

Nevro Corporation

 

This video montage, which aired during Bill Fathers keynote session at VMworld 2014, features customers using vCloud Air. SAIC, Iatric Systems and Perforce Software discusses how VMware vCloud Air is changing the way they do business and how they have benefited.

“The ability to have vCloud Air be a transparent extension of our VMware environment allows us to prototype new applications internally and then deploy them to vCloud Air within a push of a button.”

— Jeff Wilson, IT Director, Nevro Corporation

Iatric Systems

 

This video montage, which aired during Bill Fathers keynote session at VMworld 2014, features customers using vCloud Air. SAIC, Iatric Systems and Perforce Software discusses how VMware vCloud Air is changing the way they do business and how they have benefited.

“The challenge was, how do we build a bigger system, vCloud Air has given us a solution that is cost effective, that is secure, that is robust, that is scalable but is something we can also implement very easily and rapidly for the customer”

— Shon Barrier, VP, Information Technology Services, Iatric Systems

Lakeridge Health Network

 

Lakeridge Health is one of the largest community hospitals in Ontario, Canada, serving more than 600,000 residents of Durham Region. Consisting of three acute hospitals, one specialty hospital, and several off-site facilities, Lakeridge Health manages more than 540 inpatient beds and employs more than 4,000 staff and physicians. Lakeridge Health is coming out of a multi-year capital freeze affecting IT. By deploying VMware Horizon™ (with View), Lakeridge Health now offers physicians bring-your-own-device (BYOD) and new remote access capabilities. Lakeridge Health also implemented VMware vSphere® to bring its data center and Meditech clinical system hardware up to date. Benefits include improved patient privacy and hospital safety; improved physician satisfaction and remote access to systems; better data center performance; and hundreds of thousands of dollars of savings in hardware costs.

“When we evaluated the systems side-by-side on value—in terms of price for functionality—there was no question that VMware was the best choice. We’re talking about hundreds of thousands of dollars of difference.”

— Colin Stairs, CIO and Chief Privacy Office

Clalit Health Services

 

Clalit Health services virtualized their IT environment using VMware solutions

"I see VMware's SDDC revolution as an evolution for the infrastructure of the private cloud. today, all the subject of storage management, security and network is taking a lot of resources. If we are able to virtualize and automate these components, there is no doubt we could improve our savings and deliver a better service for our customers".

— Moshe Belker, Manager of 6 expert teams and 5 System and DBA teams

Medi-IT

 

Craig Barlow, working in Medi-IT represents hospitals in Central Finland. They have been using VMware products for its reliability, flexibility and ease of use. He shares his personal experience with VMware & ESX dating back to version 2. He discusses about ESX environment running 5.1 and their View 5.2 environment. Their roadmap for the next year and the year after is to move as much of the healthcare servers into the virtualized environment.

IBA

 

Alain Delaby, IT manager at IBA talks about his 10 years journey of using VMware virtualization and how it has helped him to have a good continuity of service with their main business applications.

“We are always looking what new features we can bring to our business to make it more reliable and easier to manage and that are the main interests. At this point, VMware is still meeting our expectations so we are continuing to work on that.”

— Alain Delaby, IT manager at IBA

Creative Solutions in Healthcare

 

Learn how Creative Solutions in Healthcare, the largest owner and operator of skilled nursing facilities in the State of Texas, leverages VMware vCloud Air to cut costs by a third while delivering new services to care givers faster and more efficiently.

"This has been a total game changer for our company, and I think it's going to be a total game changer for the entire industry because if you can, for less than half the cost, if you can deploy solutions and you can do it in a fraction of the time, then what are you going to do? You're going to go out to your users from an IT perspective and you're going to say, bring it on."

— Shawn Wiora, Chief Information Officer, Creative Solutions in Healthcare

Peconic Bay Medical Center

 

Peconic Bay Medical Center discusses VMware Horizon View and Siemens Soarian information access for their Healthcare technology needs.

Peconic Bay Medical Center

 

Peconic Bay Medical Center discusses VMware Horizon View and Siemens Soarian information access for their Healthcare technology needs.

Gangnam Severance Hospital

 

By moving to a VDI environment based on VMware View™, GSH was able to comply with new data security requirements and improve mobile access to medical information, without requiring costly hardware upgrades.

"We tested old PCs with a view to minimising our procurement spend – and to our surprise, we found no significant performance difference between these and new machines in a VDI environment. So we were able to reduce expenses by continuing to use the current equipment."

— Sung-Il Kim, Director, Gangnam Severance Hospital, Yonsei University

Navicure

 

Healthcare claims company Navicure is gaining better control and optimization across its IT infrastructure thanks to a comprehensive monitoring and operational management approach built on VMware.

"vCenter Operations Manager is key to understanding your infrastructure. If you don’t have it today, you're going to be very reactive to some of your pains and the troubles you're dealing with. It allows you to project where you're growing and where you need to put your money into resources, whether that's more storage, compute resources, or network resources."

— Donald Wilkins, Director of IT

Navicure

 

Navicure a leading Internet-based medical claims clearinghouse that helps physician practices increase profitability through improved claims reimbursement and staff productivity. Discover how they plan on using vCloud Suite and vCenter Operations Management Suite to manage their virtual environment.

"vCenter Operations Manager will allow us to drill down into symptoms that we're seeing and be able to identify the root problem"

— Donald Wilkins, IT Director, Navicure

Frimley Park Hospital NHS Foundation Trust

 

Frimley Park Hospital has virtualized all of its A&E department desktops using VMware View technology, creating a secure and easy to manage unified system, which has resulted in time savings and a drop in energy bills.

“We pride ourselves in providing our patients with the best possible care and so keeping abreast of the latest innovations and developments is vital to our success. When we virtualised our ED department’s desktops we freed up the IT team’s and clinical staff’s time, paved the way for major energy savings and improved security across the board”

— Jon Petre, Infrastructure Lead, Frimley Park Hospital

Sydney Adventist Hospital

 

Sydney Adventist Hospital is the largest single-campus private hospital in New South Wales. With the healthcare industry recognising client Electronic Medical Records (EMR) as a cornerstone of reforms, this hospital decided to review how it delivered systems and applications in a clinical environment. By deploying systems based on VMware Horizon View, the hospital has streamlined patient care and boosted the productivity and performance of its medical practitioners. In only two months, this leading Sydney specialist hospital transformed its processes from paper-based to paperless. In this case study and videos, a range of people, from the Head of IS to clinicians, talk about how VMware’s solutions have revolutionised the way the hospital runs. The benefits of access anywhere on any device became rapidly clear to everyone, and now the staff have full access to all patient data concurrently, and from any location and device.

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