Cardinal Health’s Shared Services IT Increases Efficiencies with Help from VMware’s Technical Account Manager Improving Customer Access to Growing Healthcare Services
Cardinal Health relies upon their VMware TAM to drive strategic plans and implementation, support the Shared Services IT department and provide for existing and future growth so the business can better service its customers and their patients.
“As an expanding Shared Services IT organization within Cardinal Health, we continue to partner with VMware for both virtualization technology and VMware Professional Services expertise. Our customers demand reliable and timely products and services to best serve their patients. Our IT team makes this available and with VMware’s help is better positioned to support all the ongoing acquisitions and future plans.”
VMware Hyper-Converged technology Helps Baystate Health Provide a Higher Level of Care While Cutting IT Expenses
Baystate Health, one of the leading healthcare providers in the nation, must evolve continuously to offer the highest-quality care. To support this mission, Baystate embarked on an update of its entire IT infrastructure in 2014. It turned to VMware technology, specifically vSphere, Virtual SAN, NSX and Horizon to design and build a new virtualized data center, and to deploy 10,000 virtual desktops to allow clinicians and administrative personnel to access the corporate network while on the go.
“Based on the requirements of up-time, integration of all the different siloes and essentially the seamlessness of the architecture, VMware is, as far as we’re concerned, the proper choice – pretty much the most solid approach to hyperconvergence.”
Women's College Hospital
Women's College Hospital Gives Caregivers Fast, Reliable Clinical Information with EpicCare Ambulatory EMR and a VMware Private Cloud and VDI
Women's College Hospital was building a medical center to pioneer new ambulatory treatment practices. It needed an IT environment to make clinical information and systems easily accessible to caregivers. By launching a new EpicCare electronic medical records (EMR) solution on a VMware private cloud and delivering it to users through a VMware Horizon® 6 Standard Edition virtual desktop infrastructure (VDI), the hospital cut data delivery times for clinicians and enabled its lean IT team to easily manage the environment.
"If your virtual infrastructure isn't rock solid, you're going to spend cycles trying to fix it. But that's the last thing on my mind with this environment. It is rock solid."
City Clinic Bulgaria
City Clinic taps VDI technology to save lives and cut costs
City Clinic implements an innovative cloud-based mobile telemedicine solution combining state-of-the-art medical instrumentation and proven virtual desktop technology from VMware to expand the reach and lower the cost of medical examination. Applications include disaster response, prevention programs, chronic condition monitoring, distributed first-contact care, home care and many more. City Clinic blazes the trail for both private and public healthcare organizations, gaining the ability to provide high quality care to more people, faster and cheaper – all at the same time – and with existing human resources.
“We were not interested in integrating many single-purpose, often proprietary solutions. Rather, we wanted to see an open platform enabling us to perform a multitude of medical examination procedures as well as tests remotely. That essentially meant having one solution integrating many medical instruments. We also stressed the need to tightly integrate remote examination with centralized, standards-based Electronic Medical Record systems. Without such integration, the solution would not be much of an improvement for our doctors’ productivity.”
VMware NSX Gives Baystate Health Security & Agility
Baystate Health found that VMware NSX is the model for healthcare networking, allowing them to be both highly secure and extremely agile in a rapidly changing environment.
“One of the things that NSX allows us to do right off the bat is multi-tenant operations. Without NSX, that becomes much more complex.”
Creative Solutions in Healthcare
Creative Solutions in Healthcare with VMware vCloud Air
Creative Solutions in Healthcare is the largest independent owner and operator of skilled nursing facilities in Texas. The company was founded in 2000 and today operates more than 49 skilled nursing and 13 assisted living facilities with a staff of 6,000 employees.
Creative Solutions in Healthcare strives everyday to enhance the quality of life for seniors in their care facilities. This extra service grants their patients the comfort in knowing that the company will go the extra mile to deliver the best possible care.
They believe that caring for the elderly is a high honor. Their resident-respect approach to caring is what continues to be the driving force in the core strategy of their company, including their focus on deploying proven, best-in-class technologies. Their love for their residents is best measured by the respect, dignity and compassion they extend daily to them.
As part of its commitment to delivering outstanding patient services, the company decided to migrate from its co-located physical environment to the cloud to save costs, improve application availability, and update its core infrastructure to comply with HIPAA requirements. After an early pilot with Microsoft Azure failed, the company turned to VMware to migrate quickly to a more robust infrastructure. Using VMware vCloud Air, Creative Solutions in Healthcare gained the technology and control to achieve HIPAA certification and improve application availability while reducing the IT budget by one-third. The company has been able to extend its capabilities to the cloud and implemented a sophisticated electronic health record (EHR) system, including electronic prescriptions and online physician orders, to improve staff agility and patient care.
"We are adaptable, we are ready, we got a very flexible infrastructure with VMware vCloud Air where if we need to motion in a new workload, we can do that more rapidly than any other vendor that we have worked with."
“That’s why we chose VMware vCloud Air as our infrastructure provider partner because we are able to focus on our interaction with our business peers and not have to mind all of the servers and all of the infrastructure and the networking. And we have partnered up with the best organization we feel in the industry to deliver that."
Weill Cornell Medical College
Weill Cornell Medical College Deploys VMware vRealize Air Compliance for Real-Time Visibility into Virtual Infrastructure
Weill Cornell Medical College deployed VMware vRealize Air Compliance, a powerful, easy-to-use service that enables the institution to secure the configurations of its virtual infrastructure while maintaining continuous compliance.
“vRealize Air Compliance provides results that can be acted on quickly and that means we can fix the issue faster, with fewer resources and in a way that adheres to our compliance framework,” McMahon says. “We can ensure that our virtual infrastructure is compliant and make sure that the security controls that maintain compliance are set. And because the solution is from VMware, we know it’s backed by security experts who understand our systems and how to best secure them to meet the stringent requirements of our industry.”
Clear Tec Solutions
IT Transformation at Clear Tec Solutions
Clear Tec Solutions is an IT developer, administrator, and seller of care management and third party administration computer systems. The company includes: CHS (Community health Solutions of America), Premier Administrative Solutions, People Premier, Clear Procession Solutions, BenComp Financial Services, Consensus, Premier Real Estate Holdings and Business Insurance.
As part of its commitment to delivering outstanding solutions to their customers, they decided to shift their technology to the cloud (SaaS). This means no more hardware and greater flexibility in providing their customers with the tools to better care for patients and improve operations. Across all their companies, Clear Tec hopes to that by the end of the year, they will have more than 6 of their companies fully on-boarded and using their cloud solution.
The IT team is using vCloud Air Dedicated Cloud to extend their own data center, get multiple virtual centers for each of the business units and have the ability to move their workloads especially key apps on premises and off premises as they choose. VMware cloud has helped them focus IT on delivering applications that the business and their patients need. It has changed how the companies think about expanding the business to be more than just 8 which is a solid IT foundation for future growth.
"VMware vCloud Air is very important to us right now. With us being new in the market and trying to get into the market space very quickly, vCloud Air provides us the ability to stand up environments very quickly. VMware vCloud Air gives us the ability just to be able to snapshot our environment, roll it out and instead of months or weeks of having to build equipment, we can be live in 2-3 days with the environment we have currently built. To the customers the vCloud Air is important to them, because from the time we go from an RFP to implementation most of the turn-around are less than a month.”
Samitivej Sukhumvit Hospital
Samitivej Sukhumvit Hospital Enhances Healthcare Delivery with VMware’s Business Mobility and Virtualization Solutions
Samitivej Sukhumvit Hospital, a part of Samitivej (Public) Company Limited, aims to be the leading healthcare provider in Thailand that offers 24/7 complete medical services with cutting-edge technology, an efficient management system and qualified staff and medical experts. The hospital virtualized its servers with VMware vSphere® and desktops with VMware Horizon®, empowering its more than 3,000 medical and administrative staff to better collaborate and work more efficiently. VMware’s solutions were easy and quick to deploy, with over 1,400 computers across various departments equipped with the solution in just two days. With over 95 percent of the hospital’s IT resources virtualized, Samitivej Sukhumvit Hospital’s IT efficiency has been greatly enhanced.
“Virtualization has enabled the hospital to fully utilize IT investments to enhance organizational efficiency and employee mobility.”
Group Health Centre
Group Health Centre delivers Access to Epic Hyperspace for 800 Care Providers in One Weekend with VMware AlwaysOn Point of Care
Group Health Centre (GHC) in Ontario, Canada, needed a comprehensive replacement of its user device infrastructure and a virtual desktop infrastructure (VDI). In the space of one weekend, GHC’s IT team deployed the VMware Horizon® platform and virtual desktops for 800 staff members, providing anytime, anywhere access to vital medical records, increasing doctors’ efficiency, easing the job of IT staff, and ensuring seamless provision of patient care.
“VMware just works better. It’s more reliable, easier, and performs better.”
Keck Medical Center of USC
USC’s Keck Medical Center Accelerates Virtual Machine Provisioning with VMware vRealize Automation
The IT team at USC’s Keck Medical Center was struggling to promptly fulfill new virtual infrastructure requests from its fast-growing medical research organization while also supporting the daily operations of two busy hospitals. To improve service quality and reduce administrative workloads on its engineering team, the Keck Center implemented self-serve provisioning with the VMware vRealize™ Automation™ solution. The new system has reduced fulfillment intervals from more than two days to less than one hour while liberating IT staff for higher-value activities and facilitating new research partnerships worldwide.
“I knew that vRealize Automation had the feature set we needed. I knew it would allow us to hand off resource authorization and get new virtual machines deployed with a minimum of human interaction in the process.”
Keck Medical Center of USC
Keck Medical Center of USC Sidesteps SAN Bottleneck, Launches New Data Warehouse with VMware Virtual SAN Solution
Keck Medical Center of USC needed a new data warehouse for business and medical analytics but didn't have room for the data in its conventional SAN. Seeking an alternative to the capital expense of an adequate SAN expansion, the center's IT team launched a new system using the VMware Virtual SANTM hyperconverged infrastructure solution. Business and operational benefits include swift deployment, simpler storage management, as-needed scalability, and lower cost per I/O.
"We can use commodity servers and drives to build a storage cluster for 30 percent less than the cost of similarly performing storage in a traditional SAN solution.”
"Our data center is 90 percent virtualized, and I see Virtual SAN as a very compelling storage solution to utilize for most of our virtual machines."
City Clinic Bulgaria
VMware Horizon View at City Clinic Bulgaria
A solution designed to provide an agile and adaptive approach to hospital infrastructure and at the same time to respond to future expansions and upgrades. In addition of choosing vSphere for the virtualization of all services and machines on server level the solution uses Horizon View in order to ensure the VDI features. The combination empowers the hospital to achieve agility through an off-premise cloud-based virtual infrastructure.
“In contemporary medicine technology is very important for providing high quality medical services. VMware solutions help us provide a better medical service to our patients. VMware View allows us to have a constant and mobile access to medical information regardless our current location and via any device.”
Creative Solutions in Healthcare
Creative Solutions in Healthcare Improves Patient Outcomes with VMware vCloud Air
Creative Solutions in Healthcare decided to migrate from its co-located physical environment to the cloud to save costs, improve application availability, and update its core infrastructure to comply with HIPAA requirements. The company turned to VMware to migrate quickly to a more robust infrastructure. Using VMware vCloud Air, they gained the technology and control to achieve HIPAA certification and improve application availability while reducing the IT budget by one-third. The company has been able to extend its capabilities to the cloud and implemented a sophisticated electronic health record (EHR) system, including electronic prescriptions and online physician orders, to improve staff agility and patient care.
“The vCloud Air team had the best onboarding process for any IT project that I’ve been involved with in the last 20 years. We haven't looked back.”
“The infrastructure in a HIPAA-compliant environment needs to be secure with controls for change management and the right firewalls and technology to protect the perimeter. Before moving to vCloud Air, we had policies in place, but we didn’t have the infrastructure to support them. On vCloud Air, we’ve deployed technical controls on our core infrastructure and anti-virus and other solutions in a holistic approach to security that allows us to comply with regulations and achieve HIPAA certification.”
“We have better patient outcomes because of vCloud Air. Our use of the cloud translates directly to technology availability and better capabilities in the hands of our talented, compassionate staff.”
Union Hospital Boosts Business Critical Application Performance on VMware Virtual SAN
Faced with aging hardware and maxed-out resources, Union Hospital preferred to replace its existing SAN and migrate to a different and better platform for its Tier-1 VM storage, Virtual SAN, a hyper-converged solution that provides scale-out capabilities and the best integration with the entire VMware stack. The decision not only saved money and helped right size their storage environment, it also solved key application performance challenges and freed up operational resources, positioning Union Hospital for future expansion.
“We actually had clinics calling us up to say how much faster the apps were running once they were in a pure Virtual SAN environment. … It seems like the more things we migrate to Virtual SAN, the more people are begging to be on it.”
Centre Hospitalier Chretien (CHC)
CHC Liege deploys Mirage on a large scale to manage all computers
CHC is a non-profit organization which consists of 6 hospitals, has 600 doctors and more than 3500 employees. In this video CHC explains how they used VMware Mirage to migrate their IT environment without data loss or downtime.
“The time to deploy a new desktop has been divided by 4. Mirage also helps us to centralize the management process in one place.”
Yorkshire and Humber Commissioning Support
Yorkshire and Humber Commissioning Support increases GP productivity and enhances patient care with VMware® Horizon™ 6
Yorkshire and Humber Commissioning Support (YHCS) is a key driver of innovation across GP surgeries and health centres throughout the region. YHCS wanted to provide greater flexibility for GPs and clinicians to enhance both patient and GP experience. The YHCS IT team chose VMware Horizon 6 to deliver Bring Your Own Device (BYOD) and the ability for GPs to access clinical applications from any location. The solution has transformed patient experience and GPs’ work/life balance whilst reducing the cost of desktop PCs.
“VMware Horizon 6 has been transformative on many levels. Enabling our GPs to access applications from any internet connected device means they can treat patients from the comfort of their own home, with the same speed and efficiency as if they were in the surgery.”
Cleveland Clinic Abu Dhabi
Enhancing patient experience through technology
Cleveland Clinic Abu Dhabi went into construction in March 2010 and is scheduled for completion in 2015. The hospital’s management wanted to provide a best-in-class digital environment for all patients in order to give them the best experience possible and to ensure their stay is a comfortable as possible from every aspect.
The IT team naturally has to play a key part in this vision and, as a result, deployed vCloud Automation Center for improved managed and oversight of its infrastructure. Thanks to VMware, the time it takes to deliver applications to the hospital will be reduced from two weeks to 15 minutes – or by 70% - due to the automation capabilities of VMware’s solution.
“The key to our IT strategy when we began our journey here was starting with private cloud and growing to a hybrid cloud or a software-defined datacentre. I think that the real drivers for that were increased agility and achieving better time to market for our customers, whether that’s physicians who may need data for research, of the ability for us to rapidly upgrade and enhance products, enabling new services.”
Netherlands Institute for Neuroscience(NIN) offers students stable and flexible workstations with Horizon (with View)
Desktop virtualization based on Horizon (with View) offers students who are working temporarily at the institution a stable and flexible workstation. They have access to complete functionality for data analysis, research and producing reports. At the same time the environment can easily be managed centrally using an image, so that installation and updates are rolled out centrally. Automatic replication of servers using Site Recovery Manager (SRM) also o¬ffers the institution easy and reliable contingency fallback. In the case of disaster, research can quickly be resumed from different locations.
“We now offer students 40 complete workstations they may freely use. Managing them has been set up centrally based on one image. So we can implement changes and updates quickly, and remotely”
VMware customers discuss how vCloud Air is changing the way they do business by providing them with flexibility which enables them with new innovations.
A video featuring vCloud Air customers as they discuss how VMware changes the way they do business. Customers featured include: Perforce Software, Legacy Reserves, Custom Windows System, Cloud Business, Carisbrooke Shipping, Bluefin Solutions, Iatric and Nevro Corp.