ITSAM in Sweden is an public sector organisation formed to provide IT support and services to educational establishments across 6 different municipalities. One of the main challenges they faced was having the ability to operate in such a large region. If a computer went down, they would send an engineer out to fix it, this proved to be very inefficient and costly. With unique desktops you get unique problems, so ITSAM implemented VMware View so that they could easily replicate desktops to hundreds of students. This has enabled their end users to access their desktops from any location at anytime. It has also enabled teachers to easily provide additional applications to support students that need extra tuition enabling the students to work on these from home. ITSAM have recently started a proof of concept with Horizon, to enable them to manage their applications more efficiently.
“The benefit to the end users is that they can access their own desktop from any client around the world, it does n’t matter where they are. Also the school can make sure they provide the correct applications to the right students at all times.”
Allianz Global Assistance
Allianz Global Assistance
“We did a proof-of-concept on VMware View and it was very well received. Our users said VMware was much more user friendly than other desktop virtualization technologies, and their positive feedback was a key reason for choosing VMware.” - Luc Derix Chief Information Officer Allianz Global Assistance
Implementing a hosted disaster recovery service based on VMware vCenter Site Recovery Manager has enabled Australian Hearing to avoid AUD$450,000 in costs, recover its critical applications in three hours or less and test its business continuity capabilities without disrupting the organisation.
“Our business continuity and disaster recovery plans refer to a 48-hour recovery time as an absolute maximum. We can now recover all our key applications in no more than three hours.”
KGI Hong Kong
Deployed VMware technology to provide a more flexible, robust infrastructure that delivers the required system availability, scalability and performance.
“With the VMware platform, we can start new projects straight away ... we can now get new products to market 4 to 6 weeks faster.” KGI Asia
Casablanca INT is a leading provider of internet, data and voice services for the Czech Republic. Due to the demands of an expanding business they needed to upgrade their existing email system. They needed a flexible, powerful and efficient solution. Company management began with a clear vision of the requirements – it was necessary to find an efficient solution, that could offer a wide range of auxiliary functions, that could be easily synchronized with mobile devices, and connect to other corporate systems. They chose VMware Zimbra, as it surpassed its competitors, not only in terms of functionality, but also in price.
“We searched for an e-mail solution that could satisfy our needs for advanced sharing of information and incorporation with other systems in our company. After a series of tests, we opted to use VMware Zimbra, which surpassed the competition not only in terms of functionality, but also thanks to its affordable price.”
Casablanca INT is a leading provider of internet, data and voice services for the Czech Republic. A recently launched Public Cloud project called the ‘BIG BLUE ONE’ using VMware vCloud technologies, has enabled them to react to customer needs by providing a range of services via a public cloud for ICT, internet, on-line projects and applications. Casablanca INT now has the ability to offer customers not wanting to invest in physical hardware, the services of a public cloud. They are able to lease unlimited computing output for their applications for as long as they choose.
“When selecting our partners, we do not settle for compromises. We want to work only with the best – stable companies that are leaders in their field. Use of VMware technology, with which we have only the best past experiences, was an absolute given.”
Provident Financial Holding (Provident Zrt.)
Using VMware based virtualization, Provident wanted to reduce at least 40 percent of the floor area occupied by the servers. Nearly three years after the implementation of the project our server room now contains 65 servers operating on 4 multi-processor VMware nodes, which means that the number of our servers increased by more than 50 percent while they still have free base area. Provident has also used the VMware solution to virtualize business critical processes such as the Dynamics AX enterprise management system that supports bookkeeping, the Nexon HR payroll system as well as the arrears management and statement creation system. Strategic objective for VMware vCenter Site Recovery Manager is introduced, which for critical servers can operate in two locations simultaneously, making it one fails, virtually seamless business continuity is provided. In order to design host server configurations, Provident used the Capacity Planner tool of VMware. The VMware-based virtualization and achieved impressive results in a very positive experience for all Provident will continue to introduce new services and virtual environments. The parent company has already started on the project, which aims to virtualize the central accounting system.
"VMware has already proven its value a thousand times in systems like those that we have also been planning to virtualize. We regarded this as an assurance that VMware technology would allow us to implement our project at the lowest possible risk level. Experience gained from more than two years of live operation allows us to confirm that our decision to opt for the virtualization solution of VMware was the right one, and we are perfectly satisfied with it."
Lombard Leasing Zrt.
Lombard Lízing Csoport has expanded its service portfolio considerably. Introducing products that are meant for new target groups presented a serious challenge for the IT team of the company. VMware based virtual environments were able to provide the business department with a new system in a day, including the installation and configuration of applications. It was precisely this kind of speed and flexibility that they wanted to achieve.
"Thanks to flexibility and availability achieved with VMware based virtualization Lombard Lízing Group can present itself to the customers as an agile, innovative and readily available financial service provider, and respond faster to changes on the market."
In 2010, KÜRT decided to offer its information security products also in the form of cloud-based services. The purpose of the project is to build a cloud which provides an advanced, scalable and secure environment for new and enhanced business services. Results achieved with VMware’s solution: 2-3 times less hardware compared to an infrastructure built on physical servers, less operators and less energy needed, Ready-made functions for ensuring the uninterrupted availability of services provided to customers, Ready-made functions for measuring service consumption and for supporting billing, High availability, cost-efficient implementation of a disaster recovery site, Quick self-service provisioning of, development and test environments, Efficient vendor support, advantageous partner program
“The services we are about to introduce also incorporate academic knowledge, and security will be at the core of our VMware-based cloud infrastructure and its operation. This is what sets us apart from other similar service providers.”
To improve operational efficiencies, Hertz International had a choice of either refreshing its existing infrastructure across its European locations at considerable expense, or implementing newer technologies. In addition to centralising the server estate, Hertz International wanted to simplify its complex desktop infrastructure, which constituted a considerable capital investment. Having over 4,000 PCs and laptops spread over 1,000 sites around Europe, upkeep and maintenance of these were real issue in terms of time, resource and cost. Following a review of the major offerings on the market, Hertz International decided to implement VMware View as it best suited the organisation’s needs and would easily integrate with its existing server virtualization infrastructure. It also made a decision to replace legacy desktop devices with zero client Wyse terminals.
“By virtualizing our server and desktop estate with VMware, we’ve cut costs, dramatically simplified our IT infrastructure and transformed how we support over 1000 desktops in our service centre in Dublin. We’re able to create and deliver even more innovative technology services to our users, while enhancing the experience we provide to our customers. The platform VMware has enabled us to build has given us extremely strong foundations to realise even greater benefits, as we add more and more services and extend the research of the programme internationally.”
ExecuJet Aviation Group
The ExecuJet Aviation Group is a global business aviation organisation, offering a diverse range of services, including aircraft sales, management and charter. ExecuJet runs four data centres in Johannesburg, Capetown, Zurich and Dubai that underpin the IT for the entire organisation. The South African data centre desperately needed to upgrade a large amount of legacy infrastructure, and the company decided to consolidate its server infrastructure using VMware. Following their successful server virtualisation project, the management team got fully behind the IT team to explore the benefits of implementing a virtual desktop infrastructure. They looked into a number of options, but due to our great experiences with VMware and the range of features on offer, they choose to implement VMware View. By using VMware View, ExecuJet employees are now able to run Windows 7 from any internet-enabled device.
“Dealing with highly discerning clients means we have to be at the cutting edge of service and innovation. Being able to use Windows 7 on tablet devices with the help of VMware View has drastically increased flexibility and improved working practices across the board - from sales executives to pilots to maintenance engineers, all of which helps us deliver the best service possible to our customers.”
EPAM centralised infrastructure management in the first phase of the development process aiming at the establishment of an IT environment that would adapt more flexibly to business requirements. In the second phase of the developments in the summer of 2006, EPAM Systems decided to virtualise the development and test environments established for the projects. Thanks to VMware-based virtualisation, we are able to set up the development environment of a starting project several magnitudes faster, just under 1 hour instead of several days or weeks. The other big advantage of virtualisation is that development managers can take a snapshot of the environment before testing a new version or service pack of the software under development or before verifying the version compatibility of a new database manager. EPAM in recent years has achieved two-digit growth in revenues and employed staffs - which are also reflected in the cost of IT.
„The snapshot function of VMware provides a high degree of security for development work. Using this system, it is faster and easier to test our software and we are able to provide an even higher standard of service to our customers. While our earlier infrastructure may have limited this process, our virtualised environment has become the drive behind our business.”
Diákhitel Központ Zrt.
Student Loan Direct is an easy-to-use, user-friendly portal that also provides help and information functions. It enables users to create correct and properly completed documents required for the loan process. They can complete their loan applications and data update forms, view their loan agreements, balances, and repayment history, exchange messages with the Student Loan Center, and communicate using this channel instead of postal mail. The launch of the Student Loan Direct is a success story: 50 percent of all new loan applications already arrived through the portal started in September 2011. Since the virtualization of Student Loan Center, there were no unplanned server downtimes, and the server room requires less cooling and energy. The fault tolerance of the VMware-based environment, tested before implementing the Student Loan Direct portal, showed that operation continuity can be ensured if combined with regular data backups. The introduction of 7x24 service availability requires setting up a backup data center that Student Loan Center will implement using VMware’s disaster recovery solution.
"Using VMware's virtualization solution, we have set up a server environment with high-availability and load balancing to serve our Student Loan Direct portal. So our customers can rely on our services around the clock, 7 days a week."
ADAC e.V., Europe’s Largest Automobile Insurance Association Completes Desktop Migration. With VMware Mirage it migrated 2,400 existing desktop PCs, including user installed applications, files, and profiles to new laptops in a time constrained, three week timeframe.
“With Mirage we had exactly the same IT environment on the PC, but were able to migrate over everything that made that desktop personal to our users... IT was able to separate the IT images on the desktop PCs from the user space — applications, files, and personalization. ”
Micro Inks Virtualizes Business-critical saP
and Microsoft exchange systems to Maintain
availability and Meet commercial targets.
Indian-headquartered ink business Micro Inks had run its
SAP and Microsoft Exchange systems on a physical server infrastructure with direct-attached storage. However, data corruption cost the company three days worth of plant operations. To stop a similar event occurring again, the
organization deployed VMware vSphere as part of a vBlock converged infrastructure, and VMware vCenter Site Recovery Manager to ensure fast, error-free disaster recovery.
Indian-headquartered ink business Micro Inks had run its SAP and Microsoft Exchange systems on a physical server infrastructure with direct-attached storage. However, data corruption cost the company three days worth of plant operations. To stop a similar event occurring again, the organization deployed VMware vSphere as part of a vBlock converged infrastructure, and VMware vCenter Site Recovery Manager to ensure fast, error-free disaster recovery.
MSC is a private shipping company, founded in 1970 it has grown rapidly to become the second largest shipping company in the world today. It operates 441 container ships transporting goods to customers around the world. When recently moving to new offices, MSC were faced with energy limitations set by the city and had to find a solution that would help them not only consume less energy but maintain the quality and efficiency their staff were used to. MSC chose VMware virtualization, this enabled them to easily set up the infrastructure required, providing an efficient and secure solution to all staff. VMware’s innovative technology has not only provided MSC with the energy efficiency they required but enabled a seamless, faster and safer solution to their end users.
"Users have really been thrilled... it is just quick and secure !"
CharterCARE Health Partners
CharterCARE Health Partners first implemented VMware virtualization technology for tactical reasons. The healthcare provider wanted to reduce its server footprint, improve its disaster-recovery capabilities and enable more-nimble scaling. Today, over 97 percent of the company’s applications are virtualized.
“VMware really is a strategic partner because it’s through VMware and its solutions that we can provide for disaster recovery and business continuity. We're also able to provision desktops through VMware View and provide for high availability for our most critical business applications such as our electronic medical healthcare record.”
Using VMware, insurance broker Myron Steves implemented a high-availability IT infrastructure and slashed costs across their business with the guidance and support of their local solution provider, SynchroNet.
"Our relationship with SynchroNet is strong because they provide awesome support. We have the expertise built in-house but there's some things that you just can't get to. They take it and solve it. The best thing about it is the planning, the insight. They're in the real world.”
Thomas Duryea Consulting
Our discussion kicks off a three-part series on how Thomas Duryea (TD) designed, built, and commercialized a vast cloud infrastructure to provide services to their clients. We'll learn why a cloud-of-clouds approach is providing new types of IT services to Thomas Duryea’s many Asia-Pacific region customers.
"We're certainly seeing SMBs, for a financial reasons, want to shift to cloud. The cloud is now in a position where it can offer that to SMB customers. So we're seeing great opportunities appear, where not only are we taking their infrastructure into the cloud, but also adding on top of that managed-service capability."
In 2011 NYSE Technologies, the commercial technology division of NYSE Euronext, launched their cloud-based Capital Markets Community Platform using VMware technology. Today they have expanded this offering worldwide; learn how providing cloud services as a business has evolved and how this innovative cloud and groundbreaking business model has been received in the financial services industry.
“With the advances in virtualization and the capabilities that VMware brings to the table, we're now able to offer to our clients more of the same services that they're used to internally, only now in a much more dynamic and agile manner that's outsourced.”