EPAM centralised infrastructure management in the first phase of the development process aiming at the establishment of an IT environment that would adapt more flexibly to business requirements. In the second phase of the developments in the summer of 2006, EPAM Systems decided to virtualise the development and test environments established for the projects. Thanks to VMware-based virtualisation, we are able to set up the development environment of a starting project several magnitudes faster, just under 1 hour instead of several days or weeks. The other big advantage of virtualisation is that development managers can take a snapshot of the environment before testing a new version or service pack of the software under development or before verifying the version compatibility of a new database manager. EPAM in recent years has achieved two-digit growth in revenues and employed staffs - which are also reflected in the cost of IT.
„The snapshot function of VMware provides a high degree of security for development work. Using this system, it is faster and easier to test our software and we are able to provide an even higher standard of service to our customers. While our earlier infrastructure may have limited this process, our virtualised environment has become the drive behind our business.”
ExecuJet Aviation Group
The ExecuJet Aviation Group is a global business aviation organisation, offering a diverse range of services, including aircraft sales, management and charter. ExecuJet runs four data centres in Johannesburg, Capetown, Zurich and Dubai that underpin the IT for the entire organisation. The South African data centre desperately needed to upgrade a large amount of legacy infrastructure, and the company decided to consolidate its server infrastructure using VMware. Following their successful server virtualisation project, the management team got fully behind the IT team to explore the benefits of implementing a virtual desktop infrastructure. They looked into a number of options, but due to our great experiences with VMware and the range of features on offer, they choose to implement VMware View. By using VMware View, ExecuJet employees are now able to run Windows 7 from any internet-enabled device.
“Dealing with highly discerning clients means we have to be at the cutting edge of service and innovation. Being able to use Windows 7 on tablet devices with the help of VMware View has drastically increased flexibility and improved working practices across the board - from sales executives to pilots to maintenance engineers, all of which helps us deliver the best service possible to our customers.”
Flushing Bank Enhances Security and Modernizes Branch Banking with VMware Horizon
Flushing Bank leverages VMware virtual desktops to address one of the most important challenges in banking today – ensuring customer data is as secure as possible.
"VMware was the key to resolving our security concerns with desktops. Our experience has been positive and we’re looking forward to more deployments with VMware."
Flushing Bank Eliminates Data Security Risks and Simplifies Desktop Management with VMware Horizon
Flushing Bank needed more robust security for the customer data on its employees’ desktop and notebook PCs. To eliminate potential data loss from a compromised client system, the bank implemented a desktop and application virtualization solution based on VMware Horizon®. By moving all storage and processing of customer data to a protected data center environment, the bank increased security, improved the user experience, simplified client system administration, reduced costs, and streamlined its desktop management.
“Our experience with VMware and Horizon has been predominantly positive. It’s a great product, very solid, and the support is absolutely outstanding. You can always get a VMware engineer to help you with a task.”
French Fire Department
French Fire Department has been using VMware for past 7 years because of its flexibility and ease of use. Franck Sauve shares his experience working with VMware products to support for their mission critical operations. He explains how Horizon View has helped fire helpline operators to keep their systems working all the time, while, vCenter Operations manager has helped him to plan and provide directions on the budget spent and has simplified IT operations with hardware.
Frimley Park Hospital NHS Foundation Trust
Frimley Park Hospital has virtualized all of its A&E department desktops using VMware View technology, creating a secure and easy to manage unified system, which has resulted in time savings and a drop in energy bills.
“We pride ourselves in providing our patients with the best possible care and so keeping abreast of the latest innovations and developments is vital to our success. When we virtualised our ED department’s desktops we freed up the IT team’s and clinical staff’s time, paved the way for major energy savings and improved security across the board”
Fuji Keizai Co, Ltd.
To improve the security of sensitive data on its servers, Japanese market research company Fuji Keizai implemented a thin-client environment back in 2008. However, there were considerable issues around managing the thin clients and further problems supporting mobile devices. After exploring all options, the company switched to a VMware Horizon View client environment with support for multiple device types.
"VMware Horizon View is optimised for use in virtual desktop environments, and it also meets our needs by providing integrated management tools and full support for mobile devices."
Gangnam Severance Hospital
By moving to a VDI environment based on VMware View, GSH was able to comply with new data security requirements and improve mobile access to medical information, without requiring costly hardware upgrades.
"We tested old PCs with a view to minimising our procurement spend – and to our surprise, we found no significant performance difference between these and new machines in a VDI environment. So we were able to reduce expenses by continuing to use the current equipment."
Indonesia’s leading food and beverage company adopts an ambitious virtualization strategy to support its rapidly growing business
“Virtualizing SAP results in higher availability at a lower cost. Most importantly, it provides continuous access to the system for our users, boosting their productivity as well as our revenues. This is exactly the kind of stability our operations need.”
Group Health Centre
Group Health Centre delivers Access to Epic Hyperspace for 800 Care Providers in One Weekend with VMware AlwaysOn Point of Care
Group Health Centre (GHC) in Ontario, Canada, needed a comprehensive replacement of its user device infrastructure and a virtual desktop infrastructure (VDI). In the space of one weekend, GHC’s IT team deployed the VMware Horizon® platform and virtual desktops for 800 staff members, providing anytime, anywhere access to vital medical records, increasing doctors’ efficiency, easing the job of IT staff, and ensuring seamless provision of patient care.
“VMware just works better. It’s more reliable, easier, and performs better.”
Hackensack University Medical
Hackensack University Medical Center delivers healthcare IT as a service with VMware vCloud for Healthcare. Providers are able to access Epic with "the right access at the right time to the right provider in the right format".
“Cloud computing is the game changer between the haves and the have-nots. We are now trying to analyze and understand how to make healthcare efficient. VMware cares about healthcare.”
Halton Regional Police Service
Halton Regional Police Service Dramatically Improves Information Access for 911 Dispatch Operators and Expands Mobility with VMware Horizon and AirWatch
The job of 911 dispatchers is stressful by nature. The efficiency of Halton Regional Police dispatchers was being challenged by the service’s existing remote access system that continuously froze and/or locked dispatchers out, causing intolerable delays in receiving information.
Halton Regional Police Service deployed VMware Horizon to deliver reliable and flexible virtual desktops to its 911 dispatchers and reduce their stress. Additionally, they deployed AirWatch Enterprise Mobility Management for secure mobility management.
"We’re one of the safest communities in Canada, and we rely on technology from VMware to provide that top-notch level of service.”
The job of a 20-person IT team supporting 1,000 government employees gets more difficult when the County begins considering a major software upgrade. That’s what IT staff experienced in Hamilton County, located just north of Indianapolis. When Hamilton County had to upgrade to Microsoft Windows 7 and Office 2010, IT staff knew many of its PCs weren’t powerful enough to run them, so they looked to VMware and Unidesk solutions for help. In combination, VMware Horizon View, Unidesk, Dell storage and servers, and zero clients are enabling Hamilton County to achieve all of its desktop virtualization goals—from improved IT staff efficiency and enhanced workforce mobility to greater security and resiliency from desktop failure and disaster. The solution has increased IT agility by reducing provisioning times from hours to minutes, and improved anytime, anywhere employee access to data, applications, and desktops for all county employees.
“Desktop virtualization would allow us to reuse these PCs and extend their life. Plus, our public offices could introduce initiatives or application requirements at any time. Virtual desktops would give us a faster, easier way to respond to these requests while maintaining the high standards of security and service we are known for in our county.”
Hartlepool College of Further Education
Hartlepool College saves £32k a year and increases student retention with VMware® Horizon™
Hartlepool College of Further Education was looking to improve the student and staff’s Virtual Desktop experience, in order to increase student retention, grow prospect numbers and offer remote working for the teaching and administrative staff.
To solve this, Hartlepool College deployed VMware Horizon to offer end-users a virtualized desktop solution. This would enable students to access their own applications from any virtual PC in the college, whilst greatly improving user experience and reliability and PC performance.
“You can’t overestimate the importance of technology within our college. For students, the level of IT we offer can make the difference between whether they stay on to graduate, or drop out. With our funding directly tied to student enrolment and course completion, we wanted to invest in an IT system that would impress prospects and enable current students to be more productive and achieve better grades. VMware Horizon did exactly that; while previously we spent all our time putting out fires and attempting to deal with the hundreds of help desk calls we received, we are now able to offer a smooth, reliable service for both students and staff. The IT department has gone from being an area of perennial complaint to one of the college’s most valuable assets. The feedback has been incredible and we have increased student retention rate.”
To improve operational efficiencies, Hertz International had a choice of either refreshing its existing infrastructure across its European locations at considerable expense, or implementing newer technologies. In addition to centralising the server estate, Hertz International wanted to simplify its complex desktop infrastructure, which constituted a considerable capital investment. Having over 4,000 PCs and laptops spread over 1,000 sites around Europe, upkeep and maintenance of these were real issue in terms of time, resource and cost. Following a review of the major offerings on the market, Hertz International decided to implement VMware View as it best suited the organisation’s needs and would easily integrate with its existing server virtualization infrastructure. It also made a decision to replace legacy desktop devices with zero client Wyse terminals.
“By virtualizing our server and desktop estate with VMware, we’ve cut costs, dramatically simplified our IT infrastructure and transformed how we support over 1000 desktops in our service centre in Dublin. We’re able to create and deliver even more innovative technology services to our users, while enhancing the experience we provide to our customers. The platform VMware has enabled us to build has given us extremely strong foundations to realise even greater benefits, as we add more and more services and extend the research of the programme internationally.”
Hong Kong Housing Society
The Housing Society has offices throughout the city-state, and when swine flu reached Hong Kong in 2009, the organization realized it needed an alternative location to ensure some employees could still access vital tenancy information and critical services should there be an infectious disease epidemic or natural disaster. The organization virtualized its data center five years ago on VMware vSphere to consolidate its sprawling physical infrastructure and has achieved 94 percent virtualization. All mission critical applications are now virtualized, including its iHousing system for tenancy management, Microsoft Exchange Server, and Oracle JD Edwards financial application. The organization worked with VMware to design and implement a virtual desktop infrastructure solution delivered by VMware Horizon View.
"A virtual desktop solution delivers greater flexibility to our employees because the data follows them rather than tying them to a single location. We had a strong relationship with VMware and existing expertise in the vSphere server virtualization software, and so it made good business sense to virtualize our desktops with VMware."
Alain Delaby, IT manager at IBA talks about his 10 years journey of using VMware virtualization and how it has helped him to have a good continuity of service with their main business applications.
“We are always looking what new features we can bring to our business to make it more reliable and easier to manage and that are the main interests. At this point, VMware is still meeting our expectations so we are continuing to work on that.”
ITSAM in Sweden is an public sector organisation formed to provide IT support and services to educational establishments across 6 different municipalities. One of the main challenges they faced was having the ability to operate in such a large region. If a computer went down, they would send an engineer out to fix it, this proved to be very inefficient and costly. With unique desktops you get unique problems, so ITSAM implemented VMware View so that they could easily replicate desktops to hundreds of students. This has enabled their end users to access their desktops from any location at anytime. It has also enabled teachers to easily provide additional applications to support students that need extra tuition enabling the students to work on these from home. ITSAM have recently started a proof of concept with Horizon, to enable them to manage their applications more efficiently.
“The benefit to the end users is that they can access their own desktop from any client around the world, it does n’t matter where they are. Also the school can make sure they provide the correct applications to the right students at all times.”
Jinan Municipal Public Security Bureau
Over the next few years, cloud computing will be crucial in attempts by Chinese local government to improve efficiency by leveraging mobile working. To deliver a simple, easy-to-use desktop experience for BYOD users in its workforce, the Jinan Municipal Public Security Bureau (JMPSB – the body responsible for local police forces throughout the Jinan metropolitan area), embarked on an ambitious desktop visualization project based on a VMware vSphere cloud platform for all 20,000 officers.
"Following the opening of our cloudbased data centre, the launch of our VDI brings the benefits of the cloud to frontline operations. It supports the various operational environments used by the different local forces under the bureau’s control, and is one of the largest and most advanced integrated multi-force cloud platforms in China."
University in India delivers virtual desktop infrastructure to attract the brightest and the best students, and to succeed in a competitive market
Karunya University is a fully residential university located at Siruvani in southern India, close to the city of Coimbatore. It serves around 8,000 students and has a teaching faculty of more than 450, and around 250 members of staff. The university is best known for its engineering, management and science-based study programs and offers undergraduate courses as well as postgraduate and PhD level tuition. The university is meeting students' IT expectations and has successfully reduced desktop infrastructure management by adoption VMware Horizon.
“Karunya University can continue to develop and attract some our country’s brightest students safe in the knowledge that we have a scalable and reliable VDI from VMware, to meet their needs.”