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PT Jasa Raharja

 

Indonesian insurance service company completes journey to superior service that beats customer expectations

Social insurance plays a key role in maintaining a good quality of life. In Indonesia, PT Jasa Raharja is at the heart of the country’s social insurance program. It provides protection for passengers on private and public transport, in a country where three people are killed in road accidents every hour. As part of its remit, PT Jasa Raharja looks after the vehicle registration management system, SAMSAT, as well as handling compensation claims following accidents. This involves processing multiple forms as claimants provide documents from police authorities and health professionals as part of their request for assistance.

"Social insurance plays a key role in maintaining a good quality of life. In Indonesia, PT Jasa Raharja is at the heart of the country’s social insurance program. It provides protection for passengers on private and public transport, in a country where three people are killed in road accidents every hour. As part of its remit, PT Jasa Raharja looks after the vehicle registration management system, SAMSAT, as well as handling compensation claims following accidents. This involves processing multiple forms as claimants provide documents from police authorities and health professionals as part of their request for assistance."

— Mr. Tri Haryanto, Information Technology & communications Division, PT Jasa Raharja

Quark Software

 

Discover how Quark Software Inc. is able to better serve their customers and business partners with an IT infrastructure based on VMware.

"VMware has really propped up our ability to support our customers. We're able to use VMware solutions to build private cloud environments, in some cases, hybrid Cloud environments which allows our IT Staff to offer the business another alternative to present our Enterprise Solutions to our Customers that may or may not want to build their own infrastructure on premise"

— Mark Lawler, VP of IT and Customer Support, Quark Software Inc.

Record Bank

 

Record Bank migrates to Windows 7 and implements a VDI environment based on VMware Horizon

Record Bank has migrated to Windows 7 and implemented VDI. This way they can centrally manage all the desktops, support BYOD, ensure business continuity and improve the data security.

“We have implemented a set of security rules which ensure that our data does not leave the datacenter. This way we were able to improve the security with VDI.”

— Louis Mahy, CIO, Record Bank

Region Hovedstaden

 

VMware AlwaysOn Point of Care Solution helps improve patient care in Region Hovedstaden, the Capital Region of Denmark. By the mid-2000s, the Danish government regislated for healthcare providers to improve an impossible situation where legacy IT systems was negatively impacting patient care. Region H tasked its IT department with providing 25,000 healthcare workers with an e ective, fast and agile workspace, accessible from any device, anywhere. Out of a number of possible solutions, they chose the VMware AlwaysOn Point of Care Solution, leading to time savings, improved productivity, and reduced support costs.

“We chose VMware for this project because of its product and engagement flexibility, which we saw in the pilot phase. This has lived up to our expectations during the production implementation.”

— Morten Møllegaard, lead technical project manager

Region Hovedstaden

 

VMware Professional Services to Bring Virtualization to Danish Health Care System. Working closely with a VMware Technical Account Manager, the region is making effective use of VMware Horizon View to support 25,000 clinicians. Region H had used VMware server solutions for several years, and they wanted to extend the benefits of virtualization out into the organization with a virtual desktop infrastructure (VDI). In particular, it wanted to give its 25,000 clinicians—who are on the front line of delivering care— fast, easy, and secure access to the IT systems they need to do their jobs. To do so, Region H decided to implement VMware Horizon View for desktop virtualization.

“The TAM felt like someone who was very much ‘our man’ and looked at things from our point of view. And this saved time and effort for us.”

— Morten Møllegaard, lead technical project manager working with Region H

Resorts World Sentosa

 

Datacenter-to-the-desktop virtualization based on VMware technologies enables Resorts World Sentosa to meet its application development and system availability requirements in a cost effective, environmentally friendly fashion.

“The VMware Professional Services Organization worked particularly hard to generate accurate, comprehensive documentation, and share best practices and knowledge with us.”

— Manager, IT Infrastructure Development and Support

SAMEX Environmental Services

 

A video featuring SAMEX Environmental Services as they discuss how VMware vCloud Air has changed their IT environment giving them the technology needed to communicate with their customers so as to provide them with personalized services to be able to manage waste management. Founded in 1994, they have maintained qualified staffs that are able to help with pickup of the hazardous waste, transport them as well as storage options. All these are done with great flexibility, transparency, and promptness in a secure environment that is compliant with legal and environmental regulation.

“Our company, we are very familiar with VMware. We did all these migration because we knew how VMware works. We has seen agility, efficiency and cost reduction since we moved to vCloud Air.”

— Juan Manuel Vahena, IT Manager, SAMEX Environmental Services

Sampoerna Agro

 

Sampoerna Agro Stretches IT Capabilities and Diminishes Datacenter Costs Leading palm oil and palm kernel producer reduces server procurement and provisioning times from more than eight weeks to less than four hours to support business demands for testing resources. This ensures the customized applications - including Microsoft Dynamics - needed to meet the firm’s specific demands can be tested quickly and efficiently before being deployed into production.

San Francisco Ballet

 

With a mission to share the joy of dance with the world and also offer the highest caliber of training, San Francisco Ballet turned to VMware to provide them with a cloud solution that would be able to integrate seamlessly with their existing technology as well as offer them a good disaster recovery plan option. After implementing the VMware vCloud Air Disaster Recovery, they have seen benefits that range from cost reduction of their infrastracture as well as increased reliability of their applications.

“We needed a strategic disaster recovery plan consistent with our on premise infrastructure. To date, all is working as expected from VMware. From webinars to live demonstrations, all promises have been realized. All implementation and support calls have been a dream come true.“

— Murray Bognovitz, Director of Information Technology, San Francisco Ballet

San Francisco Ballet

 

San Francisco Ballet protects business critical information with VMware vCloud Air Disaster Recovery

As America’s oldest professional ballet company, San Francisco Ballet presents more than 100 performances nationally and internationally each year. Having reliable IT and computer systems when faced with an operational disruption is vital. They turned to VMware vCloud Air to provide a strategic disaster recovery plan that increased business resiliency with minimal investment.

"We needed a strategic disaster recovery plan consistent with our on-premise infrastructure, and VMware vCloud Air Disaster Recovery provides that seamless connection and dependable recovery, increasing business resiliency with minimal investment. Working with technology partners like VMware gives us the best of both worlds by extending our existing infrastructure to realize the benefits of public cloud."

— Murray Bognovitz, Director of Information Technology, San Francisco Ballet

SAP AG

 

Claus-Henning Cappell, Program Lead for Strategic Innovation at SAP Global IT, and Petra Bernhoff, Global Program Manager Virtualization and Cloud Management at SAP Deutschland AG & Co. KG outline the successful partnership between SAP and VMware. They also introduce SAP NetWeaver Landscape Virtualization Management 1.0 which integrates into VMware Management Tools.

"I think we have a very good strategic partnership between VMware and SAP. In this partnership we have been able to rethink everything that is essential to the cloud. As a result we have a very deep integration between SAP and VMware's way of managing our infrastructure."

— Claus-Henning Cappell, Program Lead Strategic Innovation at SAP Global IT

SAP AG

 

SAP partners with VMware to transform their businesses with software-defined architectures and solutions. Video from Keynote at VMworld Europe 2014 in Barcelona.

— Martin Heisig, Senior Vice President Infrastructure Services, SAP AG

Savvis

 

Savvis is a managed hosting company and a cloud provider. Their business drivers are around delivering applications quicker to their cloud, helping customers bring their applications and work loads into the cloud environment and growing the cloud revenue. In the Savvis business unit for cloud, TAM is able to help them deliver services and bring in new technologies that they can take to their customers and to their partners. The most valuable part for them is the expertise that TAM brings to Savvis and able to tap into the rest of VMware to bring expertise to their problems and their customers problem.

"The TAM program gives us access to an expert on VMware products that we can sit down and go through strategy and roadmap discussion with. Whenever we need a resource within VMware he is able to pull these resources from VMware quickly to help us answer questions."

— Ken Owens, Cloud CTO, Savvis

Science Applications International Corporation (SAIC)

 

This video montage, which aired during Bill Fathers keynote session at VMworld 2014, features customers using vCloud Air. SAIC, Iatric Systems and Perforce Software discusses how VMware vCloud Air is changing the way they do business and how they have benefited.

“So we view vCloud Air and the other products within the vCloud portfolio as a platform we can leverage to create unique and compelling solutions for our customer in the cloud space. Without the flexibility of the platform, the speed of delivery of new services and the capabilities provided by the platform we would pass frankly on a lot of opportunities in the market.”

— Coby Holloway, Vice President and Service Line Director of Cloud Computing Technologies and Business Transformation Services, SAIC

Science Applications International Corporation (SAIC)

 

Science Applications International Corporation (SAIC) is a McLean, Virginia–based systems integrator providing full life cycle services and solutions in the technical, engineering, and enterprise information technology markets. SAIC’s primary customer is the United States government, but its 13,000 employees also deliver systems engineering and integration offerings for large-scale government and commercial projects across the globe. SAIC prides it-self on delivering effective, competitive technology services and solutions to its clients. With VMware vCloud Government Services provided by Carpathia, SAIC has been able to address most of the security concerns for most of their clients which has enabled them to offer hybrid cloud services to the government.

“We see vCloud Government Services as being almost a perfect platform for delivering enterprise IT that is inclusive of cloud but recognizes that there’s a much broader set of services that have to be delivered in the IT portfolio.”

— Coby Holloway, Vice President and Service Line Director of Cloud Computing Technologies and Business Transformation Services, SAIC

Science Applications International Corporation (SAIC)

 

Science Applications International Corporation (SAIC) is a McLean, Virginia–based systems integrator providing full life cycle services and solutions in the technical, engineering, and enterprise information technology markets. SAIC’s primary customer is the United States government, but its 13,000 employees also deliver systems engineering and integration offerings for large-scale government and commercial projects across the globe. SAIC prides it-self on delivering effective, competitive technology services and solutions to its clients.

“For our customers, vCloud Air represents an opportunity to create synergies between an existing vSphere install base and the investments they have already made in operational procedures. It’s familiar, and it’s less expensive and faster to deploy than some of the other cloud service provider options that are available.”

— Coby Holloway, Vice President and Service Line Director of Cloud Computing Technologies and Business Transformation Services, SAIC

Science Applications International Corporation (SAIC)

 

Software-Defined Data Center architecture enables rapid development and service innovations at SAIC

Science Applications International Corporation (SAIC) is a McLean, Virginia–based systems integrator providing full life cycle services and solutions in the technical, engineering, and enterprise information technology markets. SAIC’s primary customer is the United States government, but its 13,000 employees also deliver systems engineering and integration offerings for large-scale government and commercial projects across the globe. SAIC prides it-self on delivering effective, competitive technology services and solutions to its clients.

“Now we can respond rapidly to customer requests, and we can create unique, differentiated solutions more cost-effectively.”

— Coby Holloway, Vice President and Service Line Director of Cloud Computing Technologies and Business Transformation Services, SAIC

Sin Chew Media

 

"Sin Chew Media—a leading Chinese-language newspaper publisher in Malaysia—has implemented a virtualized infrastructure to run its editorial and workflow production system and meet newspaper print deadlines. The new IT environment has also helped the publisher support growing demand for its online news services."

Sinar Mas Land

 

VMware virtualization enables Sinar Mas Land to consolidate the operations of two merged commercial property businesses while providing a datacenter-to-the-desktop platform to support planned expansion.

“Thanks to VMware, our IT team is now equipped to support the business units as they look at expanding into new markets and geographies.”

— Irvan Yasni, CIO, Sinar Mas Land

Singapore Press Holdings

 

Singapore Press Holdings (SPH) needed to build a digital business that could complement its print portfolio. SPH turned to VMware virtualization to run key digital properties and help it develop applications to improve the efficiency of its newspaper business.

“Deploying VMware allows us to pool our resources and provide a highly available and robust infrastructure for our business applications.”

— Ang Lian Ann, Systems Specialist
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