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Meralco (Manila Electric Company)

 

The Philippine electricity distributor needed to transform its IT function from a cost center to a driver of innovation, operational excellence and cost-effectiveness. Virtualizing its datacenters has enabled Meralco to cut the time needed to deliver applications such as a new pre-paid retail electricity system, automate key infrastructure processes, and ensure business continuity in the event of a major datacenter outage."

"The flexibility and resilience provided by our virtualized infrastructure means we can be more responsive to business requirements and make more effective use of our IT assets.”

— Marthyn Cuan, Vice President and CIO

Isuzu Ung Nguan Tai Group

 

With its VMware infrastructure in place, UNT has achieved some significant business benefits. These include enabling sales team members to work effectively anytime from any location. UNT has issued its salespeople with Apple iPads loaded with a VMware Horizon View client to give them access to centralized applications and data from any location.

"A salesperson can check customer details, place orders, and file service requests from their iPad..This means they can be more responsive and answer customer questions using the most up-to-date information available"

— K. Chaiporn Tangnuntachai, Account & IT Manager

CNOOC Ltd

 

Indonesian subsidiary of Chinese state-owned oil producer turns to a VMware virtual desktop infrastructure to improve business agility, efficiency and manageability. This project has halved the number of desktop support tickets, enabled the IT team to reduce the number of two-three day visits to remote locations to fix desktop problems, reduced the productivity impact of electricity blackouts, and ensured resource-hungry applications operate quickly

"We are working to give all our users more freedom as to how and where they access their desktop applications and information."

— Widiono Wiratmoko, Senior Head, ICT Program Management

Colt Technology Services

 

Colt Technology Services are a leading technology and services company delivering integrated network, data centre, voice and IT services. In this detailed implementation case learn how they have transformed their physical desktop of a 5,000-user environment across 62 sites in 17 countries. Since the project launch, Colt has completed the journey from project initiation, assessment, architecture and design, proof of concept, pilot, and implementation to full production rollout. This has resulted in significant financial savings and enabled their IT organization to centrally manage and support a productive virtual desktop environment in an effective and efficient manner.

“The Roadmap for development of View, the alignment of VMware as a strategic partner to Colt, and the willingness to provide resources to help adopt the technology told us that going with VMware was definitely the right decision.”

Phoenix NAP

 

Phoenix NAP, a VMware vCloud Service Provider, Enables SureTax to Provide Secure, Highly Available Tax Calculation Services. To keep pace with rapid business growth without making a costly investment in computing hardware, SureTax engaged the Flexible Data Center Solutions platform by Phoenix NAP, an infrastructure-as-a-service (IaaS) provider offering cloud services based on VMware vCloud® technologies. SureTax, which provides enterprises with real-time software-as-a-service tax calculations, used the private cloud and virtualized solutions to meet the privacy, performance, and high availability needs of its growing client base while realizing a rapid return on investment.

“We have the experience and skills to manage the hardware in-house. By using cloud platform solutions from VMware, we could meet the service-level, security, and privacy requirements of SureTax’s clients. And because our infrastructure is built on commodity hardware, we could pass on significant savings to the customer.”

— William Bell, Vice President of Product Development, Phoenix NAP

SureTax

 

To keep pace with rapid business growth without making a costly investment in computing hardware, SureTax engaged the Flexible Data Center Solutions platform by Phoenix NAP, an infrastructure-as-a-service (IaaS) provider offering cloud services based on VMware vCloud® technologies. SureTax, which provides enterprises with real-time software-as-a-service tax calculations, used the private cloud and virtualized solutions to meet the privacy, performance, and high availability needs of its growing client base while realizing a rapid return on investment.

"Our new infrastructure helps us reliably meet clients’ service-level requirements, which creates high customer satisfaction."

— Mike Sanders, Chief Product Strategist, SureTax

Choice Hotels International, Inc.

 

VMware's Software-Defined Data Center at Choice Hotels. Choice Hotels International leverages VMware's Software-Defined Data Center architecture by implementing vCloud Suite Enterprise to optimize capacity, ensure business continuity and disaster recovery, and shorten the time to provision infrastructure and applications.

Vlerick Business School

 

In this video, Tommy Van Roye from Vlerick Business School, outlines how he standardised their IT environment to run all of the virtual applications on vSphere 5.5. In the beginning lot of physical machines were still in place so they standardised 99% of all their servers to this platform. Currently they are looking at next steps of virtualization and exploring different types of cloud computing.

Medi-IT

 

Craig Barlow, working in Medi-IT represents hospitals in Central Finland. They have been using VMware products for its reliability, flexibility and ease of use. He shares his personal experience with VMware & ESX dating back to version 2. He discusses about ESX environment running 5.1 and their View 5.2 environment. Their roadmap for the next year and the year after is to move as much of the healthcare servers into the virtualized environment.

Planview, Inc.

 

Discover how Planview uses vcloud Hybrid Service – Disaster Recovery to provide disaster recovery services to their customers without building, managing, and supporting their own virtual infrastructure in another location.

“With vCHS Disaster Recover, it does not require us to spend capital to build a virtual infrastructure somewhere else. We’ll be able to offer our customers significantly better RPO and RTO without any additional costs.”

— Jerry Sanchez, Vice President of Hosting Operations, Planview

EMC

 

EMC implements VMware IT Business Management and IT Benchmarking to expand financial transparency and to deliver a true Bill of IT. The path to financial transparency and business insight is a dynamic journey. EMC needed a better solution that adapted with their changing needs, VMware ITBM provided that solution.

"We want to be able to make great decisions and deliver superior results, and a strong ITBM solution helps us do that."

— Neil Thibodeau, Senior Director for IT Business Management, EMC

Mellanox Technologies

 

As a global supplier of server and storage interconnects, Mellanox continuously has a need for real-time responsiveness to its customers. This high-level customer service and ongoing innovation led Mellanox to tremendous growth, and the company’s IT staff¬ encountered a crossroad on how to best manage and recover the laptops of its increasingly remote staff¬. The business decided to implement the VMware Horizon Mirage system. VMware Horizon Mirage provided Mellanox Technologies with a Comprehensive, Centralized Management and Recovery Solution.

“Using VMware’s Horizon Mirage technology has revolutionised the way our IT department operates. We’re able to have a team of just three manage the laptops of over 1000 employees so it’s amazingly cost effective. We get fantastic feedback from everyone from end users to our efficient IT staff.”

— Alexander Smirnov, Sr. Director of Global Strategy Planning, Mellanox

French Fire Department

 

French Fire Department has been using VMware for past 7 years because of its flexibility and ease of use. Franck Sauve shares his experience working with VMware products to support for their mission critical operations. He explains how Horizon View has helped fire helpline operators to keep their systems working all the time, while, vCenter Operations manager has helped him to plan and provide directions on the budget spent and has simplified IT operations with hardware.

Jinan Municipal Public Security Bureau

 

Over the next few years, cloud computing will be crucial in attempts by Chinese local government to improve efficiency by leveraging mobile working. To deliver a simple, easy-to-use desktop experience for BYOD users in its workforce, the Jinan Municipal Public Security Bureau (JMPSB – the body responsible for local police forces throughout the Jinan metropolitan area), embarked on an ambitious desktop visualization project based on a VMware vSphere cloud platform for all 20,000 officers.

"Following the opening of our cloudbased data centre, the launch of our VDI brings the benefits of the cloud to frontline operations. It supports the various operational environments used by the different local forces under the bureau’s control, and is one of the largest and most advanced integrated multi-force cloud platforms in China."

— Nan Yang,

Edogawa City Council

 

Edogawa City Council consolidated its physical servers into the Edogawa Shared Information Platform (e-SHIP) some time ago. But only with the deployment of VMware vCenter Operations Manager was it able to get full benefit from this investment; now it is able to utilize resources and identify and resolve problems within this virtual environment much more effectively. With infrastructure systems virtualized, the council is now planning to virtualize all 4,000 workstations across its various offices by incorporating the back-end server resources that were freed up.

“VMware vCenter Operations Manager is a highly effective tool for optimizing the virtual infrastructure across all the council’s offices. It improves reliability and performance, and supports our efforts to rationalize our hardware.”

— Takayuki Nagahama, Infrastructure and Network Manager, Management and Planning Department

City University of Hong Kong

 

To deliver instant access to learning applications within any laboratory across its six academic departments, the City University of Hong Kong College of Business migrated its desktops to VMware Horizon View and deployed thin clients within its new laboratories.As a result, the University was able to deliver flexible learning spaces for all academic disciplines, decrease IT maintenance of desktops, develop new focus on service delivery to support academic performance and reduce total cost of ownership of their desktop infrastructure.

"Our academic staff realised that the thin clients with the virtual desktops in the new laboratories switch on and operate instantly which means they can focus on teaching and learning and not on the technology."

— Adams Chan, Systems Manager, College of Business

HDFC Bank Limited

 

HDFC Bank needed to launch hundreds of branches quickly to provide banking services to 40 million new customers from rural and regional India. The financial services company developed a ‘Branch in a VM’ concept to meet this objective and, between 2008 and 2012, opened more than 1,700 branches. The bank can now provision a new branch in less than 10 days.

"In the past it could take up to a couple of months to setup a new branch. With VMware virtualization, we can do this in under 10 days."

— Surya Prasad , Executive Vice President – IT

TELUS Communications Company

 

Keeping customers satisfied is critical to business success. With business lines and subscribers growing, TELUS wanted to expand its customer support services using offshore workers while maintaining its reputation for delivering excellent customer experiences. Facing cost and security concerns, IT looked to a high-performance and flexible virtual desktop solution to support workloads moving offshore. IT looked to VMware. Today, VMware desktop virtualization securely and reliably delivers the same customer support applications used by its Canadian call center employees to offshore call center partners worldwide. A staff of just five IT workers supports the VMware® Horizon View™ deployment, which has more than doubled in four years to nearly 3,000 concurrent users and 5,000 unique desktops.

“I would recommend VMware Horizon View for a virtual desktop service. We’ve looked at a lot of different virtual desktop services over the years and I believe that the architecture of the Horizon View service provides the most flexibility in delivering services to customers.”

— Chris Fedje, Workplace Services Manager, TELUS

Colt Technology Services

 

Gideon Wilkins, Director of Strategic Partner Management at Colt Technology Services, explains how they have been using a broad range of VMware solutions, including Horizon Suite and vCloud Suite. The leading technology and services company has improved operations internally, as well as its external offering to customers, with Colt being able to support desktop-as-a-service and virtual data centers for both enterprise partners and the channel. The Software-Defined Data Center, in conjunction with vCloud Datacenter, will enable Colt to offer a feature rich service to its customers.

Bank Al Bilad

 

In this video, Rene Van Den Bedem, CIO Advisor at Bank Al Bilad explains how the Saudi Arabian bank worked with VMware to virtualise its tier one, two and three workloads, doubling its working capabilities and allowing it to operate with more agility and better cost efficiencies. Rene also outlines the benefits the company has seen since joining the VMware Technical Account Management Program, which has up-skilled the IT department.

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