Deutsche Telekom MNC realised it needed a software based solution for an improved Service Quality Management in order to ensure transparency in operator’s performance and provide high visibility for customers. They therefore decided to implement a system based on VMware’s IT Business Management Suite (ITBM).
“Our goals – higher efficiency and web-based reporting portal – could fully be reached with the implementation of VMware ITBM.”
Here, Sören Sandell, CIO at Vasakronan and Marcus Lindstedt, CEO of Excanto talk about Vasakronan’s journey of moving from a traditional office environment to an activity based offices and how Excanto helped in delivering their vision. In their new environment the individual is in the center, and through smart IT solutions that build on VMware vSphere and VMware View provides its employees the freedom to work whenever they want, wherever they want and on whichever device they choose, in a simple, accessible and secure IT environment.
Oxford University is one of the oldest English speaking universities in the world. And it comprises 38 colleges and over 70 academic departments with around 21,000 students. Within the central IT services Oxford University already use vSphere and have done for a number of years. And recently moved to using vCloud Director and through the activate program with VMware moved to offering some services as a Hybrid Cloud Model to enable them to expand and use the capacity of other clouds.
BT Global Services
Hear Phil Richards, CTO for BT Global Services talk about their need to focus on new technology capabilities to support their customers. BT has worked closely with VMware's Advisory Services and Professional Services Team with moving away from a legacy infrastructure to a new environment. They have not only created and modified their own internal estate, but now want to have the ability to provide their customers with a ‘software as a service’ model.
“We have moved to a modern infrastructure using VCE and BT. Next step is working out how our customers can recognise return on investment and benchmark it. We can already see the curve in a graph that basically shows return on their investment with faster to market.”
Ashdod port is virtualized using VMware solutions
"VMware virtualization solution has brought a million and a half dollars cost savings in the past four years, when 50% cane from savings in software licenses and 50% from electricity, conditioning and hardware such as servers and switches"
To support its global expansion, Japanese chemical manufacturer Kaneka Corporation decided to move to an integrated virtual IT infrastructure, managed via the VMware vCenter Operations Management Suite. Ongoing support from VMware consultants ensures any issues are rapidly resolved, while also helping to build the skills and knowledge of the company’s own IT staff.
"Crucially, our own staff learned from working alongside VMware Professional Services, meaning that this project greatly improved their knowledge of virtualized systems"
The Oberoi Group
The luxury hotel and tourism operator needed to improve returns on its technology assets. Implementing VMware Horizon View with VMware vSphere has reduced operating costs and enabled centralized control and maintenance of desktops and servers, while enabling employees to continue providing high-quality services to guests and corporate clients
"VMware Horizon View and VMware vSphere have improved our TCO by significantly extending the life span of client terminals in our hotels, and mimimizing the carbon footprint of our datacenter and end-user computing environment"
Meralco (Manila Electric Company)
The Philippine electricity distributor needed to transform its IT function from a cost center to a driver of innovation, operational excellence and cost-effectiveness. Virtualizing its datacenters has enabled Meralco to cut the time needed to deliver applications such as a new pre-paid retail electricity system, automate key infrastructure processes, and ensure business continuity in the event of a major datacenter outage."
"The flexibility and resilience provided by our virtualized infrastructure means we can be more responsive to business requirements and make more effective use of our IT assets.”
Isuzu Ung Nguan Tai Group
With its VMware infrastructure in place, UNT has achieved some significant business benefits. These include enabling sales team members to work effectively anytime from any location. UNT has issued its salespeople with Apple iPads loaded with a VMware Horizon View client to give them access to centralized applications and data from any location.
"A salesperson can check customer details, place orders, and file service requests from their iPad..This means they can be more responsive and answer customer questions using the most up-to-date information available"
Choice Hotels International, Inc.
VMware's Software-Defined Data Center at Choice Hotels. Choice Hotels International leverages VMware's Software-Defined Data Center architecture by implementing vCloud Suite Enterprise to optimize capacity, ensure business continuity and disaster recovery, and shorten the time to provision infrastructure and applications.
Vlerick Business School
In this video, Tommy Van Roye from Vlerick Business School, outlines how he standardised their IT environment to run all of the virtual applications on vSphere 5.5. In the beginning lot of physical machines were still in place so they standardised 99% of all their servers to this platform. Currently they are looking at next steps of virtualization and exploring different types of cloud computing.
As a global supplier of server and storage interconnects, Mellanox continuously has a need for real-time responsiveness to its customers. This high-level customer service and ongoing innovation led Mellanox to tremendous growth, and the company’s IT staff¬ encountered a crossroad on how to best manage and recover the laptops of its increasingly remote staff¬. The business decided to implement the VMware Horizon Mirage system. VMware Horizon Mirage provided Mellanox Technologies with a Comprehensive, Centralized Management and Recovery Solution.
“Using VMware’s Horizon Mirage technology has revolutionised the way our IT department operates. We’re able to have a team of just three manage the laptops of over 1000 employees so it’s amazingly cost effective. We get fantastic feedback from everyone from end users to our efficient IT staff.”
French Fire Department
French Fire Department has been using VMware for past 7 years because of its flexibility and ease of use. Franck Sauve shares his experience working with VMware products to support for their mission critical operations. He explains how Horizon View has helped fire helpline operators to keep their systems working all the time, while, vCenter Operations manager has helped him to plan and provide directions on the budget spent and has simplified IT operations with hardware.
HDFC Bank Limited
HDFC Bank needed to launch hundreds of branches quickly to provide banking services to 40 million new customers from rural and regional India. The financial services company developed a ‘Branch in a VM’ concept to meet this objective and, between 2008 and 2012, opened more than 1,700 branches. The bank can now provision a new branch in less than 10 days.
"In the past it could take up to a couple of months to setup a new branch. With VMware virtualization, we can do this in under 10 days."
Colt Technology Services
Gideon Wilkins, Director of Strategic Partner Management at Colt Technology Services, explains how they have been using a broad range of VMware solutions, including Horizon Suite and vCloud Suite. The leading technology and services company has improved operations internally, as well as its external offering to customers, with Colt being able to support desktop-as-a-service and virtual data centers for both enterprise partners and the channel. The Software-Defined Data Center, in conjunction with vCloud Datacenter, will enable Colt to offer a feature rich service to its customers.
Bank Al Bilad
In this video, Rene Van Den Bedem, CIO Advisor at Bank Al Bilad explains how the Saudi Arabian bank worked with VMware to virtualise its tier one, two and three workloads, doubling its working capabilities and allowing it to operate with more agility and better cost efficiencies. Rene also outlines the benefits the company has seen since joining the VMware Technical Account Management Program, which has up-skilled the IT department.
Mentor Graphics has been using VMware for past 7-8 years in their software development environment. Paddy Ryan of Mentor Graphics shares his experience working with VMware products where their software development environments are changeable depending on their development cycle. VMware gives him that flexibility because they can deploy machines instantly and only use them for number of weeks and then those resources that are consumed by those virtual machines are returned to the pool and reallocated to other product development groups.
“From my perspective the best thing about VMware product is the speed at which it allows us to deploy virtual machines. We can configure one virtual machine set it up exactly how we want it, create a template out of it and then deploy 20 30 40 machines based on that template in a number of minutes. We find VMware and our engagements with VMware excellent, products are really good and the support people’s understandings of those products are really good.”
Alain Delaby, IT manager at IBA talks about his 10 years journey of using VMware virtualization and how it has helped him to have a good continuity of service with their main business applications.
“We are always looking what new features we can bring to our business to make it more reliable and easier to manage and that are the main interests. At this point, VMware is still meeting our expectations so we are continuing to work on that.”
Housing Finance Bank
In this video, Tirus Mutoru, Head of IT for Housing Finance Bank, outlines how his team have benefited from virtualization and the support from HP and VMware partners. His team has been able to dramatically reduce the time taken to provision servers – from 6 weeks to one hour.
“It was quite interesting because I was using both the Hyper-V and also VMware, but then based on experience on ease of use; me and my team finally settled on VMware.”
Nuno Fernandes, IT Architect, eWorld Limited discusses how their customers truly appreciate the benefits of vCenter Operations Management, providing a really good bird’s eye view about what is happening on the whole datacentre in terms of resources, failures and what if scenario modelling. He also explains how being a VMware and HP partner helped them to grow as an organisation, being known and being very respected partner about integrated solutions in Malta.