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Heartland Payment Systems

 

VMware Software Defined Data Center at Heartland Payment Systems

Heartland runs secure transactions on VMware Software Defined Data Center, networking and storage solutions to offer small to medium sized merchants security protection to compete and grow as entrepreneurs in the global marketplace. Heartland’s rapid growth in the eCommerce field keeps them focused on virtualizing their technology infrastructure in order to handle their diverse products and platforms while managing industry risk and optimizing performance.

“Every single one of the transactions that we process runs on VMware so we are utilizing more of the VMware environment now like vRealize Automation stack to put in those governance steps that need to happen on the back end while delivering infrastructure faster to our customers.”

— Brendon McCaulley, Sr. Director IT, Heartland

“Once we took a step back and realized what we were doing and the really better ways we could go about leveraging virtualization, software defined data center, software defined networking, software defined storage, we really kind of had an ah-ha moment.”

— Brendon McCaulley, Sr. Director IT, Heartland

“Software defined data center is a big initiative for us. We want to get to the point where everything for us is software and configuration. We believe VMware has that similar vision.”

— Bryan Thompson, CTO, Heartland

Hertz International

 

To improve operational efficiencies, Hertz International had a choice of either refreshing its existing infrastructure across its European locations at considerable expense, or implementing newer technologies. In addition to centralising the server estate, Hertz International wanted to simplify its complex desktop infrastructure, which constituted a considerable capital investment. Having over 4,000 PCs and laptops spread over 1,000 sites around Europe, upkeep and maintenance of these were real issue in terms of time, resource and cost. Following a review of the major offerings on the market, Hertz International decided to implement VMware View as it best suited the organisation’s needs and would easily integrate with its existing server virtualization infrastructure. It also made a decision to replace legacy desktop devices with zero client Wyse terminals.

“By virtualizing our server and desktop estate with VMware, we’ve cut costs, dramatically simplified our IT infrastructure and transformed how we support over 1000 desktops in our service centre in Dublin. We’re able to create and deliver even more innovative technology services to our users, while enhancing the experience we provide to our customers. The platform VMware has enabled us to build has given us extremely strong foundations to realise even greater benefits, as we add more and more services and extend the research of the programme internationally.”

— Paul Bermingham, Staff Vice President, Information Technology Services, Hertz International

Iatric Systems

 

This video montage, which aired during Bill Fathers keynote session at VMworld 2014, features customers using vCloud Air. SAIC, Iatric Systems and Perforce Software discusses how VMware vCloud Air is changing the way they do business and how they have benefited.

“The challenge was, how do we build a bigger system, vCloud Air has given us a solution that is cost effective, that is secure, that is robust, that is scalable but is something we can also implement very easily and rapidly for the customer”

— Shon Barrier, VP, Information Technology Services, Iatric Systems

Infosys Limited

 

Infosys pioneers implementation of VMware virtualization for SAP HANA on the Hitachi Unified Compute Platform to offer customers new SAP HANA based services running on VMware.

Infosys is a global leader in consulting, technology, outsourcing, and next-generation services. The company enable clients, in more than 50 countries, to stay a step ahead of emerging business trends and outperform the competition. Infosys needed to augment its physical infrastructure supporting its SAP HANA RDBMS and applications running at the Infosys HANA Center of Excellence in India. Infosys collaborated with VMware and Hitachi to make this a reality. By deploying VMware vSphere on Hitachi Unified Compute Platform (UCP) for the SAP HANA platform and leveraging Hitachi’s SAP HANA VM templates, Infosys has gained the ability to rapidly provision new SAP HANA virtual machines and SAP Applications powered by SAP HANA, in a few minutes as opposed to days, while reducing the total cost of delivery by 85 percent.

“Our overall experience working with VMware has been deeply enriching and enabled us to achieve some significant economies. The customer care and account managers have offered their support to us anytime we need it.”

— Mr. Devesh Dadhich, Principal Technology Architect, Infosys

Internet Initiative Japan (IIJ)

 

Internet Initiative Japan (IIJ) chose vCloud NFV for Omnibus services

IIJ transformed to a cloud-based deployment of telecoms services for enterprise customers using the multi-vendor and multi-domain capabilities of the vCloud NFV platform. In doing so IIJ can automate customer services to provide increased customer satisfaction and service margins and mitigate some of the security challenges associated with managing on-premise customer equipment. Customers are provided secure dedicated resources to run network functions specific to their business needs on a shared IIJ service infrastructure.

Join Experience S.A

 

JOIN is using a software-defined data center approach to deliver world-class 4G services and cloud infrastructure to customers, and VMware NSX is enabling the service provider to develop and scale new machine-to-machine (M2M), mobile virtual network operator (MVNO) and other enterprise cloud service offerings across the European continent.

“We were able to define the best possible infrastructure that would give us the means to provide robust and flexible services and to foster a flexible growth.”

— Michael Mossal, CIO, JOIN Experience

Kürt Zrt.

 

In 2010, KÜRT decided to offer its information security products also in the form of cloud-based services. The purpose of the project is to build a cloud which provides an advanced, scalable and secure environment for new and enhanced business services. Results achieved with VMware’s solution: 2-3 times less hardware compared to an infrastructure built on physical servers, less operators and less energy needed, Ready-made functions for ensuring the uninterrupted availability of services provided to customers, Ready-made functions for measuring service consumption and for supporting billing, High availability, cost-efficient implementation of a disaster recovery site, Quick self-service provisioning of, development and test environments, Efficient vendor support, advantageous partner program

“The services we are about to introduce also incorporate academic knowledge, and security will be at the core of our VMware-based cloud infrastructure and its operation. This is what sets us apart from other similar service providers.”

— Zsolt Nagy, Head of R&D and Innovation Management, Kürt Zrt.

LifeSite

 

LifeSite Runs its Web Services Business in the Cloud with VMware vCloud Air

LifeSite’s unique platform provides an intuitive solution to organize, categorize, manage, and safely share information accumulated through every phase of life. LifeSite Vault guides users with easy prompts for entering and encrypting information in different categories such as personal, medical, people, pets, online accounts, career, finances, property, insurance, and legal – and provides convenient features to enter, attach, and share information and documents. The solution facilitates collaboration with family members and advisors, and lets users establish backup contacts, so that a trusted family member or loved one can access key personal information in the event of an emergency.

Security is the number one feature at LifeSite. They have designed solutions from the ground up, with the safety and security of customers' information in mind. LifeSite uses the latest military-grade security protocols, and are continuously monitoring and auditing their systems to maintain the highest level of security.

LifeSite selected VMware vCloud Air as its IT cloud platform for performance, reliability, and access to management and automation tools that will enable seamless ongoing development and deployment of new applications and features for customers. The vCloud Air platform delivers an enterprise-grade infrastructure-as-a-service with the security and network isolation, and platform high availability, LifeSite needs to run their businesses.

"Security is very important to us and we made a significant investment in 3 specific areas: password security, date encryption, and the environment. That's why decided to partner with VMware utilizing VMware's vCloud Air Service. We were looking for an environment where it could be single tenant and where we have dedicated resources. Given the high bar we have set for ourselves and our users, vCloud Air was the only choice. Partnering with VMware and utilizing their vCloud Air Service provides our users and us that level of trust we need."

— Chris Wong, Founder and CEO

Lufthansa Systems

 

Lufthansa systems provide IT for the airline & aviation industry, based in Frankfurt, they employ over 3,000 people based in 14 countries. They needed to develop a system to distribute mapping data to pilots across the globe. Flight charts are only current for 4 weeks and pilots are only given 10 days to download updates. It needed to be scalable to cope with huge peaks in demand of up to 800MB of data being downloaded by over 7,000 pilots at the same time. A VMware Hybrid Cloud solution enables them to utilise a public cloud solution with their existing private cloud, increasing scalability & agility while ensuring data security. It was the only solution to provide the capacity to handle peaks in traffic avoiding latency issues

"VMware enables us to use the capabilities and scalabilities of a Public Cloud Provider and at the same time ensuring data security and integrity.”

— Dr. Joerg Liebe, Chief Information Officer, Lufthansa Systems

Lumeta

 

Business Transformation at Lumeta Corporation

In this world of advanced and complex cyber threats, Lumeta empowers information security professionals with the industry’s most comprehensive network situational awareness solutions. The accurate and timely intelligence Lumeta provides on network architecture, network segmentation and cyber-security analytics allows its clients to validate IT policies, analyze the connectivity between assets and networks, uncover risk patterns and policy weaknesses, and proactively secure their critical assets. Lumeta is the foundation for a healthy, secure network.

Most of Lumeta’s customers are in the Fortune 500 or 100. They also have large Federal customers. Lumeta helps organizations and their customers understand their network architecture and network segmentation by providing a cloud-based software solution that uses VMWare vCloud Air as its delivery vehicle.

The technology initiatives that Lumeta has put in place now are moving their support and IT Operations into a more virtual environment. They have moved their go-to-market to more of a virtual delivery through VMWare products and services. And helping drive business innovation through the partnership with VMware has been impactful in allowing them to provide situational awareness products through vCloud Air.

"There is definitely added pressure these days around response time, security, and availability. And the old adage of ‘pick two of the three’ really doesn’t work anymore. So we have to be quick to respond, quick to deliver--and at the same time—provide a secure solution. So really, that’s where the VMware relationship with Lumeta comes in and makes us more agile and more responsive.”

— Joe Sorial, VP of Products, Lumeta Corporation

Lumeta

 

VMware vCloud Air and Lumeta Corporation

In this world of advanced and complex cyber threats, Lumeta empowers information security professionals with the industry’s most comprehensive network situational awareness solutions. The accurate and timely intelligence Lumeta provides on network architecture, network segmentation and cyber-security analytics allows our clients to validate IT policies, analyze the connectivity between assets and networks, uncover risk patterns and policy weaknesses, and proactively secure their critical assets. Lumeta is the foundation for a healthy, secure network.

Most of Lumeta’s Customers are in the Fortune 500 or 100. They also have large Federal Customers. And Lumeta helps organizations and their customers understand their network architecture, network segmentation by providing a cloud-based software solution that uses VMWare vCloud Air as its delivery vehicle.

The technology initiatives that Lumeta has put in place now are moving their support and IT Operations into a more virtual environment. They have moved their go-to-market to more of a virtual delivery through VMWare products and services. And helping drive business innovation through the partnership with VMWare has been impactful in allowing them to provide situational awareness products through VCloud Air.

"We chose VMware hybrid cloud because it is the most flexible solution on the market right now. The flexibility of having both on premise VMware resources as well as VMware resources in the cloud is very powerful. And it is kind of a differentiator. And the ability to have those two sets of infrastructure in our operations and work as one is very important for us. It helps with our efficiency, our ease of deployment and our RND process."

— Joe Sorial, VP of Products, Lumeta Corporation

Medi-IT

 

Craig Barlow, working in Medi-IT represents hospitals in Central Finland. They have been using VMware products for its reliability, flexibility and ease of use. He shares his personal experience with VMware & ESX dating back to version 2. He discusses about ESX environment running 5.1 and their View 5.2 environment. Their roadmap for the next year and the year after is to move as much of the healthcare servers into the virtualized environment.

Mellanox Technologies

 

As a global supplier of server and storage interconnects, Mellanox continuously has a need for real-time responsiveness to its customers. This high-level customer service and ongoing innovation led Mellanox to tremendous growth, and the company’s IT staff¬ encountered a crossroad on how to best manage and recover the laptops of its increasingly remote staff¬. The business decided to implement the VMware Horizon Mirage system. VMware Horizon Mirage provided Mellanox Technologies with a Comprehensive, Centralized Management and Recovery Solution.

“Using VMware’s Horizon Mirage technology has revolutionised the way our IT department operates. We’re able to have a team of just three manage the laptops of over 1000 employees so it’s amazingly cost effective. We get fantastic feedback from everyone from end users to our efficient IT staff.”

— Alexander Smirnov, Sr. Director of Global Strategy Planning, Mellanox

Neos Ventures GmbH

 

IT solutions provider helps boost system performance and security for travel industry leader with vShield implementation .

“VMware’s vShield technology provides an excellent solution to the new security challenges faced by organisations, particularly as they make the move to the cloud. The successful implementation of vShield within our customer, a leading global travel industry player, has also provided us with a best practice case study for our business automation cloud strategy proposition.”

— Hendrik van den Berg, Managing Director at Neos

NX Systems

 

NX Systems’ journey to the Software-Defined Data Center

NX Systems discusses how it has improved the flexibility of its infrastructure to handle more transactions by using VMware vCloud Suite. The company has increased the number of transactions processed per second from two to over two hundred.

“When you have a team of four to five hundred in other companies, our department was about sixty. Obviously we had to do the economies of scale and scale it out properly. However, where before the stress of the organisation was on the IT department keeping up with the sales team’s direction, their promises, with management targets, etc. now that we are focused on the technology and we have brought it up to speed, we are lowering much of our involvement on operations and doing much more of the R&D, optimisation and re-factoring.”

— Jonathan Bowman, CTO, NX Systems

NX Systems

 

NX Systems talks about its journey with VMware so far and the solutions it is looking forward to deploying from the latest software-defined data center suite of products.

“The vSphere 6 announcement is very exciting for me – it provides two new features which we’ve been looking forward to for years – long distance vMotion and multi-core Fault Tolerance. VMware’s tighter integration between product components with vRealize automation operations and the SDDC are going to allow us to have a much more hands-off approach for the care and feeding of our infrastructure.”

— Matthew Sherian, Head of Engineering, NX Systems

Nyherji

 

Nyherji was looking for a way of simplifying its data centre infrastructure while being able to offer its customers a true hybrid cloud environment. Nyherji implemented VMware vSphere to virtualise its server estate, followed by VMware vCloud Suite to create an Infrastructure as a Service and hybrid cloud environment for its customers.

“VMware has enabled us to be the only managed service provider in Iceland which is able to offer our customers Infrastructure as a Service and the option of a hybrid cloud. VMware is incredibly well respected and was, in my view, the only company which we would feel comfortable partnering with. Not only does it have a strong heritage within virtualization and provisioning cloud environments, but we also feel that it offers us tremendous value for money both in terms of the ROI which we see from using these solutions and the VSPP licensing model it offers to us.”

— Helgi Björgvinsson, Solutions Architect, Nyherji

Orange Business Services

 

Orange is a global telecommunications provider operating in 34 countries. They employ over 170,000 worldwide, including 104,000 employees in France. Orange Business Service is the B2B branch, serving integrated IT and telecoms solutions to over 4000 multinational customers. Their customers are looking for flexibility, agility, elasticity when it comes to their digital transformation. To develop their cloud offerings Orange Business Services chose VMware, to provide the key features for cloud, offering multi tenancy solutions and self-service solutions.

“Cloud is a very strategic ambition for us, 500 million Euros by 2015. It’s a challenge when it comes to innovation it will come from new services from the capacity to integrate all of our customers requirements, both application and combining network infrastructure and cloud infrastructure. Of course, it will be done through our capacity to partner, among those partners VMware is definitely one of the key potential partner for the future.“

— Thierry Bonhomme, CEO, Orange Business Services

Orange Business Services

 

Orange is a global telecommunications provider operating in 34 countries. They employ over 170,000 worldwide, including 104,000 employees in France. Orange Business Service is the B2B branch, serving integrated IT and telecoms solutions to over 4000 multinational customers. Their customers are looking for flexibility, agility, elasticity when it comes to their digital transformation. To develop their cloud offerings Orange Business Services chose VMware, to provide the key features for cloud, offering multi tenancy solutions and self-service solutions.

“If you want to deliver the ultimate promise of the cloud, of virtually unlimited capacity, you have to have a very smart capacity management tool or you will overspend. vCenter Operations is just that tool we need to be able to manage this very large estate without losing the visibility of individual behaviour of VMs that are critical to the business.”

— Christian Eychene, Vice President Orange Transformation, Orange Business Services

Perforce Software

 

Video montage featuring customers using vCloud Air featured during Bill Fathers keynote session at VMWorld 2014. Customers featured include SAIC, Iatric Systems and Perforce Software as they discuss how vCloud Air is changing how they do business and how they have benefited from using vCloud solution.

“The ability to have vCloud Air be a transparent extension of our VMware environment allows us to prototype new applications internally and then deploy them to vCloud Air within a push of a button.”

— David Ackerman, Director of Technology, Perforce Software
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