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Colt Technology Services

 

Gideon Wilkins, Director of Strategic Partner Management at Colt Technology Services, explains how they have been using a broad range of VMware solutions, including Horizon Suite and vCloud Suite. The leading technology and services company has improved operations internally, as well as its external offering to customers, with Colt being able to support desktop-as-a-service and virtual data centers for both enterprise partners and the channel. The Software-Defined Data Center, in conjunction with vCloud Datacenter, will enable Colt to offer a feature rich service to its customers.

Columbia Sportswear

 

Columbia Sportswear Gets Extreme on Software-Defined Data Center Strategy

A Briefings Direct podcast on how a major sportswear company has leveraged virtualization and hybrid cloud to reap substantial business benefits.

“With our business changing and growing as quickly as it is, and with us doing business and selling directly to consumers in over a hundred countries around the world, our data centers have to be adaptable. Our data and our applications have to be secure and available, no matter where we are in the world, whether you're on network or off-premises. The SDDC has been a game-changer for us. It’s allowed to take those technologies, host them where we need them, and with whatever cost configuration makes sense, whether it’s in the cloud or on-premises, and deliver the solutions that our business needs”

— Tim Melvin, Director of Global Technology Infrastructure, Columbia Sportswear

Cork Institute of Technology

 

Cork Institute of Technology (CIT) is a Third level college based in the south of Ireland in Cork. The challenges they were looking to address in CIT was in relation to the online delivery of cloud computing courses. VMware View allowed them to deploy virtual desktops to the students and also they choose vCloud Director Product to deploy labs to students as well. Since these students use their own vAPP; with vCloud director, the vAPPs are segregated and they are isolated from other vAPPS so they can manipulate these tools, test these tools and not affect the network surrounding.

"We have been forging industry links with VMware and we had worked quite closely with VMware in developing cloud computing academic programmes and it was through these links and through the positive experience we had with VMware products previously that we decided to choose VMware View as the desktop deployment solution and vCloud Director."

— Irene Griffin, Cloud Computing Officer, Cork Institute of Technology

DaiWa Capital Markets Hong Kong Limited

 

Daiwa Capital Markets Hong Kong had rapidly expanded its datacenter to host more than 500 physical servers, which was becoming increasingly difficult to manage. The company wanted to ensure high availability of its financial services applications and deliver a disaster recovery solution that would eliminate downtime. After considering solutions from Microsoft and Red Hat, the organization chose to work with VMware partners HP and Systex International to design and implement a virtual infrastructure using VMware vCenter Server 5.1 to provide centralized management for VMware vSphere 5.1 Enterprise Plus and high availability through vSphere vMotion.

"Through VMware we have achieved 80 percent utilization of server resources. This means we can run significantly more server resources without increasing energy consumption."

— Joseph Chung, Head of Infrastructure

Datacentrix

 

Partner testimonial as to how effectively the VOA assesments tool worked for their customers, providing quantifiable results on how much it has saved its customers.

Some typical feedback we got was that the customers saw that the SQL DBA insists on more memory, whereas VOA clearly indicated that they are not even using a quarter of that memory. It quickly highlighted to us what the root cause of performance problems were.

— Jay Dempsey & Marius Redelinghuis, , Solutions Architect

Delhi International Airport

 

India’s number-one airport scores another first by adopting virtual desktops, improving availability and boosting employee efficiency

“We were excited to be entrusted with the responsibility of rolling out the virtual desktop initiative at DIAL. The success of the project was a matter of prestige as well as challenge for DIAL, as it would pave the way for similar replication of technology across the group.”

— Mr IP Rao, Cheif Executive Officer

Department of Transport - Abu Dhabi

 

The Department of Transport (DoT) plans, develops and regulates an efficient and well-integrated transport system that contributes to the economic growth, quality of life and environmental sustainability of the Emirate of Abu Dhabi. DoT serves the public interest by enhancing mobility and delivering safe, secure and environmentally responsible Aviation, Maritime, Public Transport and Highways sectors.

“VMware’s leadership, dedication, and sophisticated products helped the Department of Transport to virtualize its highly critical applications, thus enabling us to respond to our customers faster, power our Internal Corporate Services and Public transportation applications, and improve our services to the public in the Emirate of Abu Dhabi that encourages the use of public transportation.”

— Saeed Al Ghailani, Head, Infrastructure and Telecom

Deutsche Telekom

 

Deutsche Telekom MNC realised it needed a software based solution for an improved Service Quality Management in order to ensure transparency in operator’s performance and provide high visibility for customers. They therefore decided to implement a system based on VMware’s IT Business Management Suite (ITBM).

“Our goals – higher efficiency and web-based reporting portal – could fully be reached with the implementation of VMware ITBM.”

— Dr. Frank Seyl, Business Excellence, MNC Sales and Service Deutsche Telekom MNC

Diákhitel Központ Zrt.

 

Student Loan Direct is an easy-to-use, user-friendly portal that also provides help and information functions. It enables users to create correct and properly completed documents required for the loan process. They can complete their loan applications and data update forms, view their loan agreements, balances, and repayment history, exchange messages with the Student Loan Center, and communicate using this channel instead of postal mail. The launch of the Student Loan Direct is a success story: 50 percent of all new loan applications already arrived through the portal started in September 2011. Since the virtualization of Student Loan Center, there were no unplanned server downtimes, and the server room requires less cooling and energy. The fault tolerance of the VMware-based environment, tested before implementing the Student Loan Direct portal, showed that operation continuity can be ensured if combined with regular data backups. The introduction of 7x24 service availability requires setting up a backup data center that Student Loan Center will implement using VMware’s disaster recovery solution.

"Using VMware's virtualization solution, we have set up a server environment with high-availability and load balancing to serve our Student Loan Direct portal. So our customers can rely on our services around the clock, 7 days a week."

— István Gál, IT Manager, Student Loan Center Plc.

EPAM Systems

 

EPAM centralised infrastructure management in the first phase of the development process aiming at the establishment of an IT environment that would adapt more flexibly to business requirements. In the second phase of the developments in the summer of 2006, EPAM Systems decided to virtualise the development and test environments established for the projects. Thanks to VMware-based virtualisation, we are able to set up the development environment of a starting project several magnitudes faster, just under 1 hour instead of several days or weeks. The other big advantage of virtualisation is that development managers can take a snapshot of the environment before testing a new version or service pack of the software under development or before verifying the version compatibility of a new database manager. EPAM in recent years has achieved two-digit growth in revenues and employed staffs - which are also reflected in the cost of IT.

„The snapshot function of VMware provides a high degree of security for development work. Using this system, it is faster and easier to test our software and we are able to provide an even higher standard of service to our customers. While our earlier infrastructure may have limited this process, our virtualised environment has become the drive behind our business.”

— Tibor Borzák, IT research & development manager, EPAM Systems

eWorld Limited

 

Nuno Fernandes, IT Architect, eWorld Limited discusses how their customers truly appreciate the benefits of vCenter Operations Management, providing a really good bird’s eye view about what is happening on the whole datacentre in terms of resources, failures and what if scenario modelling. He also explains how being a VMware and HP partner helped them to grow as an organisation, being known and being very respected partner about integrated solutions in Malta.

ExecuJet Aviation Group

 

The ExecuJet Aviation Group is a global business aviation organisation, offering a diverse range of services, including aircraft sales, management and charter. ExecuJet runs four data centres in Johannesburg, Capetown, Zurich and Dubai that underpin the IT for the entire organisation. The South African data centre desperately needed to upgrade a large amount of legacy infrastructure, and the company decided to consolidate its server infrastructure using VMware. Following their successful server virtualisation project, the management team got fully behind the IT team to explore the benefits of implementing a virtual desktop infrastructure. They looked into a number of options, but due to our great experiences with VMware and the range of features on offer, they choose to implement VMware View. By using VMware View, ExecuJet employees are now able to run Windows 7 from any internet-enabled device.

“Dealing with highly discerning clients means we have to be at the cutting edge of service and innovation. Being able to use Windows 7 on tablet devices with the help of VMware View has drastically increased flexibility and improved working practices across the board - from sales executives to pilots to maintenance engineers, all of which helps us deliver the best service possible to our customers.”

— Pieter Steyn, Infrastructure Services Manager, South Africa and Nigeria, ExecuJet Aviation Group

French Fire Department

 

French Fire Department has been using VMware for past 7 years because of its flexibility and ease of use. Franck Sauve shares his experience working with VMware products to support for their mission critical operations. He explains how Horizon View has helped fire helpline operators to keep their systems working all the time, while, vCenter Operations manager has helped him to plan and provide directions on the budget spent and has simplified IT operations with hardware.

Frimley Park Hospital NHS Foundation Trust

 

Frimley Park Hospital has virtualized all of its A&E department desktops using VMware View technology, creating a secure and easy to manage unified system, which has resulted in time savings and a drop in energy bills.

“We pride ourselves in providing our patients with the best possible care and so keeping abreast of the latest innovations and developments is vital to our success. When we virtualised our ED department’s desktops we freed up the IT team’s and clinical staff’s time, paved the way for major energy savings and improved security across the board”

— Jon Petre, Infrastructure Lead, Frimley Park Hospital

Fujitsu TDS GmbH

 

Market advantage through virtualization

As a complete IT service provider and SAP system consultant, Fujitsu TDS GmbH, a subsidiary of the Fujitsu Group, offers medium-sized and large companies a wide variety of data centre services. In addition to IT outsourcing and application management, the focus of their services is on SAP. This includes certified SAP consulting and SAP hosting as well as SAP-based industry solutions and templates, and in-memory computing with SAP HANA. The portfolio also includes private cloud services, which Fujitsu provides from their own highly secure data centres in Germany. Well-known customers in the automotive, retail and processing industries, as well as banks and insurance companies, rely on its independent, competent support. Fujitsu manages the specific quality and security requirements of a variety of industries thanks to continuous further development. Its great capacity for implementation and its optimum results are based on the high qualifications of its IT consultants. To provide our customers with an optimum SAP infrastructure, it's essential that, in terms of technology, we always stay a step ahead of the competition. For this reason Fujitsu counted on virtualisation of SAP Sybase ASE with VMware vSphere.

"To provide our customers with an optimum SAP infrastructure, it's essential that, in terms of technology, we always stay a step ahead of the competition. With SAP virtualisation with VMware, that's exactly what we've done."

— Manuel Thalhofer, Portfolio Manager Business Development for SAP Services at Fujitsu TDS GmbH

GarudaFood

 

Indonesia’s leading food and beverage company adopts an ambitious virtualization strategy to support its rapidly growing business

“Virtualizing SAP results in higher availability at a lower cost. Most importantly, it provides continuous access to the system for our users, boosting their productivity as well as our revenues. This is exactly the kind of stability our operations need.”

— Mr Eddy Sutisna, Chief of Corporate Information Technology

Gruppo Zucchetti

 

The challenge was to overcome the limitations of physical infrastructure in a data center that had reached the limits of space and required electricity costs for maintenance. The company also wanted to provide its services as cloud. VMware vSphere allows all business-critical applications to run, VMware vCenter Site Recovery Manager provides security and reliability, while VMware vCenter Operations Management Suite simplifies IT activity.

"Our data center has always been a cost. In the last year, thanks to VMware, it's become a business. And everything seems to indicate that this will just keep getting better."

— Giorgio Mini, Vice-President of the Zucchetti Group

HDFC Bank Limited

 

HDFC Bank needed to launch hundreds of branches quickly to provide banking services to 40 million new customers from rural and regional India. The financial services company developed a ‘Branch in a VM’ concept to meet this objective and, between 2008 and 2012, opened more than 1,700 branches. The bank can now provision a new branch in less than 10 days.

"In the past it could take up to a couple of months to setup a new branch. With VMware virtualization, we can do this in under 10 days."

— Surya Prasad , Executive Vice President – IT

Hertz International

 

To improve operational efficiencies, Hertz International had a choice of either refreshing its existing infrastructure across its European locations at considerable expense, or implementing newer technologies. In addition to centralising the server estate, Hertz International wanted to simplify its complex desktop infrastructure, which constituted a considerable capital investment. Having over 4,000 PCs and laptops spread over 1,000 sites around Europe, upkeep and maintenance of these were real issue in terms of time, resource and cost. Following a review of the major offerings on the market, Hertz International decided to implement VMware View as it best suited the organisation’s needs and would easily integrate with its existing server virtualization infrastructure. It also made a decision to replace legacy desktop devices with zero client Wyse terminals.

“By virtualizing our server and desktop estate with VMware, we’ve cut costs, dramatically simplified our IT infrastructure and transformed how we support over 1000 desktops in our service centre in Dublin. We’re able to create and deliver even more innovative technology services to our users, while enhancing the experience we provide to our customers. The platform VMware has enabled us to build has given us extremely strong foundations to realise even greater benefits, as we add more and more services and extend the research of the programme internationally.”

— Paul Bermingham, Staff Vice President, Information Technology Services, Hertz International

Hoka Hoka Bento

 

Hoka Hoka Bento operates Japanese fast-food restaurants across Java and Bali in Indonesia. The company needed to establish a dynamic, highly available infrastructure to support its planned consolidation of critical business systems. By implementing VMware virtualization, Hoka Hoka Bento established a sound platform to deploy a Microsoft Dynamics enterprise resource planning system in 2014.

"With our systems running in a reliable virtual infrastructure, we can continue to improve our performance and reputation, and look at ways of increasing turnover."

— Johan Sutrisno, IT Division Head
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