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HDFC Bank Limited


HDFC Bank needed to launch hundreds of branches quickly to provide banking services to 40 million new customers from rural and regional India. The financial services company developed a ‘Branch in a VM’ concept to meet this objective and, between 2008 and 2012, opened more than 1,700 branches. The bank can now provision a new branch in less than 10 days.

"In the past it could take up to a couple of months to setup a new branch. With VMware virtualization, we can do this in under 10 days."

— Surya Prasad , Executive Vice President – IT

Heartland Payment Systems


VMware Software Defined Data Center at Heartland Payment Systems

Heartland runs secure transactions on VMware Software Defined Data Center, networking and storage solutions to offer small to medium sized merchants security protection to compete and grow as entrepreneurs in the global marketplace. Heartland’s rapid growth in the eCommerce field keeps them focused on virtualizing their technology infrastructure in order to handle their diverse products and platforms while managing industry risk and optimizing performance.

“Every single one of the transactions that we process runs on VMware so we are utilizing more of the VMware environment now like vRealize Automation stack to put in those governance steps that need to happen on the back end while delivering infrastructure faster to our customers.”

— Brendon McCaulley, Sr. Director IT, Heartland

“Once we took a step back and realized what we were doing and the really better ways we could go about leveraging virtualization, software defined data center, software defined networking, software defined storage, we really kind of had an ah-ha moment.”

— Brendon McCaulley, Sr. Director IT, Heartland

“Software defined data center is a big initiative for us. We want to get to the point where everything for us is software and configuration. We believe VMware has that similar vision.”

— Bryan Thompson, CTO, Heartland

Hertz International


To improve operational efficiencies, Hertz International had a choice of either refreshing its existing infrastructure across its European locations at considerable expense, or implementing newer technologies. In addition to centralising the server estate, Hertz International wanted to simplify its complex desktop infrastructure, which constituted a considerable capital investment. Having over 4,000 PCs and laptops spread over 1,000 sites around Europe, upkeep and maintenance of these were real issue in terms of time, resource and cost. Following a review of the major offerings on the market, Hertz International decided to implement VMware View as it best suited the organisation’s needs and would easily integrate with its existing server virtualization infrastructure. It also made a decision to replace legacy desktop devices with zero client Wyse terminals.

“By virtualizing our server and desktop estate with VMware, we’ve cut costs, dramatically simplified our IT infrastructure and transformed how we support over 1000 desktops in our service centre in Dublin. We’re able to create and deliver even more innovative technology services to our users, while enhancing the experience we provide to our customers. The platform VMware has enabled us to build has given us extremely strong foundations to realise even greater benefits, as we add more and more services and extend the research of the programme internationally.”

— Paul Bermingham, Staff Vice President, Information Technology Services, Hertz International

Hoka Hoka Bento


Hoka Hoka Bento operates Japanese fast-food restaurants across Java and Bali in Indonesia. The company needed to establish a dynamic, highly available infrastructure to support its planned consolidation of critical business systems. By implementing VMware virtualization, Hoka Hoka Bento established a sound platform to deploy a Microsoft Dynamics enterprise resource planning system in 2014.

"With our systems running in a reliable virtual infrastructure, we can continue to improve our performance and reputation, and look at ways of increasing turnover."

— Johan Sutrisno, IT Division Head

Hong Kong Housing Society


The Housing Society has offices throughout the city-state, and when swine flu reached Hong Kong in 2009, the organization realized it needed an alternative location to ensure some employees could still access vital tenancy information and critical services should there be an infectious disease epidemic or natural disaster. The organization virtualized its data center five years ago on VMware vSphere to consolidate its sprawling physical infrastructure and has achieved 94 percent virtualization. All mission critical applications are now virtualized, including its iHousing system for tenancy management, Microsoft Exchange Server, and Oracle JD Edwards financial application. The organization worked with VMware to design and implement a virtual desktop infrastructure solution delivered by VMware Horizon View.

"A virtual desktop solution delivers greater flexibility to our employees because the data follows them rather than tying them to a single location. We had a strong relationship with VMware and existing expertise in the vSphere server virtualization software, and so it made good business sense to virtualize our desktops with VMware."

— Kenny Ho, Senior Manager

Housing Finance Bank


In this video, Tirus Mutoru, Head of IT for Housing Finance Bank, outlines how his team have benefited from virtualization and the support from HP and VMware partners. His team has been able to dramatically reduce the time taken to provision servers – from 6 weeks to one hour.

“It was quite interesting because I was using both the Hyper-V and also VMware, but then based on experience on ease of use; me and my team finally settled on VMware.”

— Tirus Mutoru, Head of IT, Housing Finance Bank

Iatric Systems


This video montage, which aired during Bill Fathers keynote session at VMworld 2014, features customers using vCloud Air. SAIC, Iatric Systems and Perforce Software discusses how VMware vCloud Air is changing the way they do business and how they have benefited.

“The challenge was, how do we build a bigger system, vCloud Air has given us a solution that is cost effective, that is secure, that is robust, that is scalable but is something we can also implement very easily and rapidly for the customer”

— Shon Barrier, VP, Information Technology Services, Iatric Systems



Alain Delaby, IT manager at IBA talks about his 10 years journey of using VMware virtualization and how it has helped him to have a good continuity of service with their main business applications.

“We are always looking what new features we can bring to our business to make it more reliable and easier to manage and that are the main interests. At this point, VMware is still meeting our expectations so we are continuing to work on that.”

— Alain Delaby, IT manager at IBA



IGATE deploys a VMware-powered private cloud to demonstrate critical solutions to its customers

As a trusted partner to corporations in North America, Europe, and Asia Pacific, IGATE provides solutions to clients’ business challenges by leveraging its technology and process capabilities, underwritten by an understanding of domain and industry imperatives. IGATE needed to implement a private cloud to accelerate the delivery of new products and services to the market and to provide an environment for customers to view proofs of concept and testing. The business turned to the VMware vCloud Suite to provide the management, automation, and orchestration required for the private cloud, which resides in IGATE’s Centre of Excellence (CoE) laboratory.

“One of the main reasons that our customers would find a software defined datacenter ideal is that it allows them to move towards commodity hardware and become more vendor agnostic.”

— Mr. Vijay Kumar Srivastava, Associate Director-IMS, IGATE

Isuzu Ung Nguan Tai Group


With its VMware infrastructure in place, UNT has achieved some significant business benefits. These include enabling sales team members to work effectively anytime from any location. UNT has issued its salespeople with Apple iPads loaded with a VMware Horizon View client to give them access to centralized applications and data from any location.

"A salesperson can check customer details, place orders, and file service requests from their iPad..This means they can be more responsive and answer customer questions using the most up-to-date information available"

— K. Chaiporn Tangnuntachai, Account & IT Manager

Join Experience S.A


JOIN is using a software-defined data center approach to deliver world-class 4G services and cloud infrastructure to customers, and VMware NSX is enabling the service provider to develop and scale new machine-to-machine (M2M), mobile virtual network operator (MVNO) and other enterprise cloud service offerings across the European continent.

“We were able to define the best possible infrastructure that would give us the means to provide robust and flexible services and to foster a flexible growth.”

— Michael Mossal, CIO, JOIN Experience

JSOL Corporation


Originally a division of The Japan Research Institute, Limited, JSOL offers IT solutions to customers in the manufacturing, distribution & services, finance and public utilities sectors, and has built up a strong track record in the provision of a comprehensive service covering everything from IT consulting to system building and operation. Since partnering with NTT Data in January 2009, JSOL has expanded its capabilities to become a total service provider in the field of IT. JSOL needed to be able to manage a rapidly growing VM environment, and chose VMware vCenter Operations Manager to help staff effectively manage this dynamic customer-facing environment.

Kaneka Corporation


To support its global expansion, Japanese chemical manufacturer Kaneka Corporation decided to move to an integrated virtual IT infrastructure, managed via the VMware vCenter Operations Management Suite. Ongoing support from VMware consultants ensures any issues are rapidly resolved, while also helping to build the skills and knowledge of the company’s own IT staff.

"Crucially, our own staff learned from working alongside VMware Professional Services, meaning that this project greatly improved their knowledge of virtualized systems"

— Tetsuro Yabuki, Senior Manager, IT Application & Administration Team, Information Systems



A Trusted Advisor from VMware Professional Services Supports KBC

KBC needed a single point of contact to help support the careful planning of their virtualization program and to help maintain their mission-critical production systems. The Bank considers it important that there is a resource supporting the technology they purchase. They require access to Product Management and other VMware resources with someone on hand to guide them and make sure they have a voice within VMware. To meet these needs, they invested in the Technical Account Manager (TAM) Service.

“As a finance company, we want to know what we’re running in our data centers. Our VMware specialist goes deep into the VMware technologies, and we don’t want to make any compromises. When we are stuck in our design, when we have issues in test or production, when we want information on new tools or have new ideas, our TAM is our advocate, our helper and our solution provider.”

— Walter Adriaens, IT manager, KBC

KPIT Cummins


KPIT Cummins is India's leading technology solutions partner for global manufacturing corporations with special focus on Automotive, Energy & Utilities, Industrial Equipments, and Semiconductor industries. In 2012, KPIT Cummins concluded a service-transforming Private Cloud project. Using VCE's vBlock enabled KPIT to deploy a full-service Private Cloud with 100% Virtualisation of all applications. The project was so successful that KPIT expanded their virtualisation project to include end-users, enabling further IT initiatives such as BYOD. In these two videos, KPIT Cummins staff discuss why and how they implemented a Private Cloud solution, and how it is contributing to the success of their business.

"We have 100% production applications running on this private cloud, 100%. All business critical applications, everything is running on the cloud infrastructure."

— Mandar Marulkar, Associate VP & Head of IT & Systems

Kürt Zrt.


In 2010, KÜRT decided to offer its information security products also in the form of cloud-based services. The purpose of the project is to build a cloud which provides an advanced, scalable and secure environment for new and enhanced business services. Results achieved with VMware’s solution: 2-3 times less hardware compared to an infrastructure built on physical servers, less operators and less energy needed, Ready-made functions for ensuring the uninterrupted availability of services provided to customers, Ready-made functions for measuring service consumption and for supporting billing, High availability, cost-efficient implementation of a disaster recovery site, Quick self-service provisioning of, development and test environments, Efficient vendor support, advantageous partner program

“The services we are about to introduce also incorporate academic knowledge, and security will be at the core of our VMware-based cloud infrastructure and its operation. This is what sets us apart from other similar service providers.”

— Zsolt Nagy, Head of R&D and Innovation Management, Kürt Zrt.



Linxdatacenter is constantly evolving in response to the growing needs of clients. Linxdatacenter decided to extend the portfolio of services provided to clients and to introduce Infrastructure-as-a-Service (IaaS) based on the FlexPod platform. The current and prospective clients, who are using typical ICT and collocation services, gained an opportunity to rent comprehensive virtual environments – a virtual data center. In practice this means that, with access to processing capacity, RAM and significant disk space, they are able to create and manage virtual servers on their own. The entire hardware solution is managed by VMware vCloud Suite 5.1 products.

“Clients want to make sure that their data is secure and they want to know where exactly the data is stored. LinxCloud meets both of these requirements. Our service, also called “the private cloud”, enables our clients to process and store data on a secure platform and at the same time reduce the costs of hardware and software administration and maintenance. Also, the cloud allows for flexible and immediate adjustment of the hardware platform performance to meet the current needs of the company. The same rule applies to software, which does not need to be bought. You can pay for its use in the same way you pay for electricity consumption. Such an option is much more affordable compared to the traditional licensing model”.

— Arno Coster, Chief Sales & Operations Officer (CSO & COO)



Liquid Capital harnesses virtualization as key to innovation. In its charge to embrace tomorrow’s technology as a means to improve its customer’s experience, South African financial service provider to the motoring industry Liquid Capital, has made a significant investment in virtualizing its entire IT environment.

“You have to be brave, you have to have a business strategy and you must show results immediately as you build things for the future. If you need an effective disaster recovery solution it is simply a no brainer, you have to virtualize. It’s the catalyst for the future and without it you won’t be able to get to the cloud.”

— Billy van Zyl, General Manager IT, Liquid Capital

Lombard Leasing Zrt.


Lombard Lízing Csoport has expanded its service portfolio considerably. Introducing products that are meant for new target groups presented a serious challenge for the IT team of the company. VMware based virtual environments were able to provide the business department with a new system in a day, including the installation and configuration of applications. It was precisely this kind of speed and flexibility that they wanted to achieve.

"Thanks to flexibility and availability achieved with VMware based virtualization Lombard Lízing Group can present itself to the customers as an agile, innovative and readily available financial service provider, and respond faster to changes on the market."

— Róbert Klajkó, Head of hardware operations department at Processes and IT Directorate of Lombard Leasing Group

Lufthansa Systems


Lufthansa systems provide IT for the airline & aviation industry, based in Frankfurt, they employ over 3,000 people based in 14 countries. They needed to develop a system to distribute mapping data to pilots across the globe. Flight charts are only current for 4 weeks and pilots are only given 10 days to download updates. It needed to be scalable to cope with huge peaks in demand of up to 800MB of data being downloaded by over 7,000 pilots at the same time. A VMware Hybrid Cloud solution enables them to utilise a public cloud solution with their existing private cloud, increasing scalability & agility while ensuring data security. It was the only solution to provide the capacity to handle peaks in traffic avoiding latency issues

"VMware enables us to use the capabilities and scalabilities of a Public Cloud Provider and at the same time ensuring data security and integrity.”

— Dr. Joerg Liebe, Chief Information Officer, Lufthansa Systems
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