Heartland Payment Systems
VMware Software Defined Data Center at Heartland Payment Systems
Heartland runs secure transactions on VMware Software Defined Data Center, networking and storage solutions to offer small to medium sized merchants security protection to compete and grow as entrepreneurs in the global marketplace. Heartland’s rapid growth in the eCommerce field keeps them focused on virtualizing their technology infrastructure in order to handle their diverse products and platforms while managing industry risk and optimizing performance.
“Every single one of the transactions that we process runs on VMware so we are utilizing more of the VMware environment now like vRealize Automation stack to put in those governance steps that need to happen on the back end while delivering infrastructure faster to our customers.”
“Once we took a step back and realized what we were doing and the really better ways we could go about leveraging virtualization, software defined data center, software defined networking, software defined storage, we really kind of had an ah-ha moment.”
“Software defined data center is a big initiative for us. We want to get to the point where everything for us is software and configuration. We believe VMware has that similar vision.”
EASY BUY, Thailand’s Leading Provider of Consumer Financial Services, Revolutionizes IT Infrastructure to Optimize Customer Services Delivery
EASY BUY leveraged VMware’s virtual desktops by deploying VMware® Horizon™ Enterprise Edition to enhance enterprise mobility and customer service delivery. The company also selected VMware vCloud® Suite to centralize IT infrastructure in order to better manage IT systems with fewer resources, reduce costs, increase reliability and disaster recovery capabilities while delivering ITaaS. The new software-defined IT model streamlined EASY BUY’s infrastructure and processes ensuring business continuity at a much lower cost. With the deployment of VMware’s solutions, EASY BUY’s annual operational cost was reduced by 20 million Baht.
“VMware technology is easy to deploy and seamlessly compatible with our existing infrastructure. Moreover, over 1,600 of our call center sta¬ff can work with higher agility. The work is centralized which significantly reduces complexities and streamlines management.”
Infosys pioneers implementation of VMware virtualization for SAP HANA on the Hitachi Unified Compute Platform to offer customers new SAP HANA based services running on VMware.
Infosys is a global leader in consulting, technology, outsourcing, and next-generation services. The company enable clients, in more than 50 countries, to stay a step ahead of emerging business trends and outperform the competition. Infosys needed to augment its physical infrastructure supporting its SAP HANA RDBMS and applications running at the Infosys HANA Center of Excellence in India. Infosys collaborated with VMware and Hitachi to make this a reality. By deploying VMware vSphere on Hitachi Unified Compute Platform (UCP) for the SAP HANA platform and leveraging Hitachi’s SAP HANA VM templates, Infosys has gained the ability to rapidly provision new SAP HANA virtual machines and SAP Applications powered by SAP HANA, in a few minutes as opposed to days, while reducing the total cost of delivery by 85 percent.
“Our overall experience working with VMware has been deeply enriching and enabled us to achieve some significant economies. The customer care and account managers have offered their support to us anytime we need it.”
Columbia Sportswear Transforms Business Operations with Cloud Management Platform
Columbia Sportswear is an innovative leader in the apparel and footwear space, providing products for outdoor, active lifestyles in over 100 countries around the world, through E-Com, direct-to-consumer and wholesale channels. Founded in 1937, a lot of who Columbia is comes directly from its matron Gert Boyle, reminding employees to try new things, to do things just a little bit better than before, and to represent Columbia as the global brand that it knows it can be.
Columbia’s technology solutions are on the bleeding edge to stay ahead of where the business is going—not react to it. Its global business transformation leveraging VMware’s Cloud Management Platform is successfully influencing the way Columbia does business.
“All of what we've been doing around global business transformation is getting ready for us to grow. Whether it's organic growth, adding a brand, or reaching out into new consumer markets, all are pushing what we do with technology, how we reach people, how we connect with them and how we respond to their needs.”
“We feel that the software defined data center and the next steps are going to be critical to long-term success, and cause improvements in our business on a constant basis and yet challenge our people to feel good about what they're delivering every day.”
VMware Automation and DevOps Solutions at Columbia Sportswear
Founded in 1937, Columbia Sportswear is a family-owned business with thousands of employees and operations spread around the globe. With the mission to design and deliver authentic, outdoor, high-value products for active consumers of all ages, the company makes high-quality sportswear that keeps customers comfortable and protected, wherever their excursions take them.
VMware has given Columbia Sportswear the wonderful capability to reduce silos and to blur the lines between application developers and operations. The biggest challenge it faces in the retail space today is the ability to operate at the speed of business and remain nimble and agile for growth.
“As we go forward, we are really looking for application developers to think more like operations and our operations to think more like application developers. vRealize Automation has given us that capability to have those groups as well as security and other interested parties sit side by side to collaborate and to figure out what capabilities need to be brought online. And as those capabilities have been created in templates and blueprints, they can be re-used and actually handed off to those teams to for self-provisioning and management.”
Rishon Le Zion municipality
LeZion Lezion is Israel's fourth largest city, with a population of 250,000 residents. It implemented VMware vSphere , upgraded it's DR site to be based on the VMware SRM solution and added another environment, which is the DMZ environment, and it is, too, based on VMware vSphere. Over 1.5 billion Shekels are handled by the system annually! In the coming work year they are planning to expand this to a hybrid cloud, in compliance with municipal regulations.
Rishon LeZion municipality set a strategic goal of improving services to its residents. VMware's solutions help us fulfill that goal in the best way possible.
Business Transformation at Tribune Media
Tribune Media has over 42 owned or operated TV Stations, WGN Cable, Gracenote for Entertainment Metadata and Tribune Movie Studios, and is one of the nation’s largest independent broadcasters. VMware has really helped Tribune Media stop the conversations around technology, focusing instead on the outcomes it needs to operate the business. Now they can concentrate on increasing security capabilities, decreasing costs and responding to customer needs faster. Tribune Media can grow the business and go after new markets, and that translates into more revenue per customer.
“VMware has been really critical to drive the fluidity back to the business. My head of engineering has literally a saying over his door. It says, ‘If we can’t automate it we don’t need it’. If we deploy an application in our infrastructure to automate processes, we give that time back. What ends up showing up to the business is our ability to do more projects and do them faster, cheaper and better.”
IGATE deploys a VMware-powered private cloud to demonstrate critical solutions to its customers
As a trusted partner to corporations in North America, Europe, and Asia Pacific, IGATE provides solutions to clients’ business challenges by leveraging its technology and process capabilities, underwritten by an understanding of domain and industry imperatives. IGATE needed to implement a private cloud to accelerate the delivery of new products and services to the market and to provide an environment for customers to view proofs of concept and testing. The business turned to the VMware vCloud Suite to provide the management, automation, and orchestration required for the private cloud, which resides in IGATE’s Centre of Excellence (CoE) laboratory.
“One of the main reasons that our customers would find a software defined datacenter ideal is that it allows them to move towards commodity hardware and become more vendor agnostic.”
CSS Corp embraces virtualization to provide market-leading technology support services
CSS Corp is a leading technology company supporting enterprise and consumer products, managing IT infrastructure (stand-alone, Cloud-or Mobile-enabled) and deploying networks. CSS Corp adopted VMware virtualization to expand its business services, maintain the performance and availability of applications that are key to generating revenue, and boost its internal efficiencies.
“I’ve been working with VMware for more than a decade now and it continues to be a leader in virtualization. Its products are very stable, and we have not had any support concerns – their team is available 24 hours a day, seven days a week and provides skilled, technical advice.”
Angel Broking flies to new heights with VMware virtualization
Angel Broking is a highly respected stockbroker and wealth manager. The firm is a member of the Bombay Stock Exchange, the National Stock Exchange, and India’s leading two commodity exchanges. Angel Broking needed to deploy an infrastructure that could cost-effectively support growth in demand for business-critical applications. By deploying VMware vSphere, vCenter Site Recovery Manager and VMware vCenter Operations Management Suite, the brokerage has met demanding application availability requirements while optimizing its infrastructure and gaining the ability to recover quickly from a disaster.
“We considered what the VMware solution offered against a range of criteria, including flexibility, business continuity, ease of deployment, manageability, and usability. VMware vSphere clearly met our expectations in each category.”
Keck Medical Center of USC
Keck Medical Center of USC Sidesteps SAN Bottleneck, Launches New Data Warehouse with VMware Virtual SAN Solution
Keck Medical Center of USC needed a new data warehouse for business and medical analytics but didn't have room for the data in its conventional SAN. Seeking an alternative to the capital expense of an adequate SAN expansion, the center's IT team launched a new system using the VMware Virtual SANTM hyperconverged infrastructure solution. Business and operational benefits include swift deployment, simpler storage management, as-needed scalability, and lower cost per I/O.
"We can use commodity servers and drives to build a storage cluster for 30 percent less than the cost of similarly performing storage in a traditional SAN solution.”
"Our data center is 90 percent virtualized, and I see Virtual SAN as a very compelling storage solution to utilize for most of our virtual machines."
Autopista Vespucio Norte (AVN)
Autopista Vespucio Norte deploys leading edge IT with VMware infrastructure
Autopista Vespucio Norte (AVN) has employed virtualization solutions since 2008 and has since updated its entire IT infrastructure. The migration of its platform with VSAN technology became a major challenge for the IT area. The company is currently supported by a fully virtualized and dynamic operation, which allows for significant and tangible savings in operating costs.
"Following a number of assessments, the platform of choice became increasingly clear, and VMware was chosen as the virtualization platform for our business.”
EMC Corporation Consulting and IT Services for Life Sciences
EMC Documentum for Life Sciences Regains Its Competitive Edge with VMware vCloud Air
The EMC Documentum for Life Sciences sales force could not always effectively compete, because it took them several weeks to deploy a proof of concept while it took their competitors much less time. In addition, EMC sales engineers had to spend valuable time creating and managing demos. By hosting the EMC Documentum for Life Sciences solution on VMware vCloud® AirTM, EMC now creates and deploys their demo and proofs of concept environments in just a few minutes, and offers tighter security and better performance, both competitive differentiators.
EMC Documentum for Life Sciences helps accelerate product discovery and development. It streamlines and secures information and provides a flexible, secure, powerful and automated information infrastructure essential to speed processes governing research, clinical trials and GMP while reducing cost and complexity. The solutions consist of modules for research and development, clinical trials, regulatory submissions, and manufacturing to provide critical compliance with various global governmental oversight entities such as the FDA. EMC Documentum is the industry standard for regulated document management with more than 75 percent of leading life sciences enterprises relying on EMC Documentum solutions.
"VMware vCloud Air levels the playing field, making EMC as agile as our competitors. We simply can’t compete without it."
PT Jasa Raharja
Indonesian insurance service company completes journey to superior service that beats customer expectations
Social insurance plays a key role in maintaining a good quality of life. In Indonesia, PT Jasa Raharja is at the heart of the country’s social insurance program. It provides protection for passengers on private and public transport, in a country where three people are killed in road accidents every hour. As part of its remit, PT Jasa Raharja looks after the vehicle registration management system, SAMSAT, as well as handling compensation claims following accidents. This involves processing multiple forms as claimants provide documents from police authorities and health professionals as part of their request for assistance.
"Social insurance plays a key role in maintaining a good quality of life. In Indonesia, PT Jasa Raharja is at the heart of the country’s social insurance program. It provides protection for passengers on private and public transport, in a country where three people are killed in road accidents every hour. As part of its remit, PT Jasa Raharja looks after the vehicle registration management system, SAMSAT, as well as handling compensation claims following accidents. This involves processing multiple forms as claimants provide documents from police authorities and health professionals as part of their request for assistance."
Beiersdorf Shared Services
From head to toe – Beiersdorf is virtualising its global server environment using VMware’s vCloud Suite
Beiersdorf Shared Services (BSS) is a wholly owned subsidiary of Beiersdorf AG and as a partner of Beiersdorf, BSS shares its expertise with the entire Group. In particular, the BSS operates the entire IT and accounting of the company. In order to respond more quickly to requests from its parent company, the BSS decided to virtualize the entire server landscape at its headquarters in Hamburg and at 80 locations around the world. The biggest challenge was the virtualization of business-critical applications. Today, however, the BSS is able to reduce costs and speed up processes.
“IT is nowadays resulting in costs savings for us since a large number of processes can be accelerated. Investment in IT is enabling us to respond to business queries and to our competitors’ projects within one to two days – and not within four to six weeks as in the past.”
The Hut Group
Hut Group deploys VMware vCloud Air for more scalable, flexible and secure environment
The Hut Group is the UK’s leading, multi-website online retailer with rapidly growing international operations. The company’s websites are a crucial part of the business and need to be kept up and running at all times. The Hut Group is therefore using vCloud Air to make sure it’s infrastructure is flexible and scalable – giving the IT team the ability to get more capacity during peak periods and to reduce it down during quieter periods, so that customers have the same responsiveness and experience even when the sites are at their busiest.
“(DRaaS) enables us to grow faster than we are growing currently, and really enables us to be more efficient and flexible in what we are doing. Instead of having to keep two different data centers up and running, to ensure there is an up or down, or cold or hot data center, this enables us to ensure that it is the efficiency that we gain by only having to do the exercise once.”
SAP partners with VMware to transform their businesses with software-defined architectures and solutions. Video from Keynote at VMworld Europe 2014 in Barcelona.
Virtual IT Platform foundation for faster growth at Audionova
VMware vSOM enables Audionova to make optimum use of its virtual platform and quickly adapt to new requirements. The company also uses VMware Horizon Mirage to roll out upgrades and new software to its 1,300 shops across Europe. Audionova now has a full understanding of its virtual environment and can therefore respond quickly to new developments. In addition to providing extra effciency, this approach also yields significant savings on hardware and management costs. Despite this central IT approach, the company is able to roll out software and updates for all of its shops in Europe in one go. This means that everyone within the organization is working with the latest version and that customers can rest assured the hearing tests are reliable and that their hearing aids are always optimally configured.
TiAuto (Pty) Ltd.
Full visibility, improved performance and ability to further sweat IT assets
TiAuto was looking for a system that would enable it to deploy a charge back functionality across all of its seven divisions. It needed a system that would give the IT team a view of what each department was running, how much hardware they were using and in short summarize if the systems / servers it had in place were in fact healthy. After rolling out vSOM, the company had an instant view of its some 120 virtual machines and the benefits to the business were immediate as the TiAuto IT department could instantly identify which machines hadn’t been provisioned properly as well as where there was fault or capacity in its systems which could then be optimized.
“vSOM has been fantastic for the business as we can now benefit from adding more virtual machines on what we already have as we can resize our existing environment without running the risk of oversizing the storage. From a management perspective IT can now provide our executive team a visual report that shows them exactly how much hardware we use across the group. It goes as granular as defining what each hardware component is doing and in turn we can justify what we need and can qualify each infrastructural investment.”
A Trusted Advisor from VMware Professional Services Supports KBC
KBC needed a single point of contact to help support the careful planning of their virtualization program and to help maintain their mission-critical production systems. The Bank considers it important that there is a resource supporting the technology they purchase. They require access to Product Management and other VMware resources with someone on hand to guide them and make sure they have a voice within VMware. To meet these needs, they invested in the Technical Account Manager (TAM) Service.
“As a finance company, we want to know what we’re running in our data centers. Our VMware specialist goes deep into the VMware technologies, and we don’t want to make any compromises. When we are stuck in our design, when we have issues in test or production, when we want information on new tools or have new ideas, our TAM is our advocate, our helper and our solution provider.”