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ABN AMRO N.V. Singapore

 

ABN AMRO's CTO, Dirk Sibiet, and the CCO of Private Banking, Hans-Peter Borgh, discuss how virtualising the end-user environment boosts security & compliance, significantly reduces costs, and opens up new opportunities for Relationship Managers to visit ABN AMRO Private Bank customers anywhere, anytime.

"Because at ABN AMRO Private Banking we have a lot of relationship managers who are private bankers and who meet their clients outside the offices. We will now be using virtual desktops to make our client conversations so much more relevant, by allowing our bankers, when they are on the road, to access the information they need and the tools they need to help our clients understand their [own] financial situation and financial opportunities better."

— Hand-Peter Borgh, Chief Commercial Officer, Private Banking

ABN AMRO N.V. Singapore

 

ABN AMRO business leaders talk about how they started their virtualisation journey with consolidation and DR, which led then to the current vCloud Suite implantation and the conclusion that any application can be virtualized. In partnership with Professional Services, provisioning time is reduced, DR recovery time slashed, and significant CAPEX savings have been made.

“We as a bank are now convinced that our strategy of moving to a virtual data centre is actually enabling our business to be more efficient and more profitable, and will enable our business to grow at a faster pace because we can [quickly] deliver solutions to market.”

— Dirk Sibiet , Country Technology Officer ABN AMRO Bank N.V. Singapore & ABN AMRO Private Banking Asia and Middle East

Audionova

 

Virtual IT Platform foundation for faster growth at Audionova

VMware vSOM enables Audionova to make optimum use of its virtual platform and quickly adapt to new requirements. The company also uses VMware Horizon Mirage to roll out upgrades and new software to its 1,300 shops across Europe. Audionova now has a full understanding of its virtual environment and can therefore respond quickly to new developments. In addition to providing extra effciency, this approach also yields significant savings on hardware and management costs. Despite this central IT approach, the company is able to roll out software and updates for all of its shops in Europe in one go. This means that everyone within the organization is working with the latest version and that customers can rest assured the hearing tests are reliable and that their hearing aids are always optimally configured.

Bank Audi

 

Based in Beirut, Bank Audi is the leading commercial bank in Lebanon and one of the fastest growing banks in the region. With a sizable presence in Egypt, Turkey, Saudi Arabia, Qatar, Jordan, France, and Switzerland, Bank Audi offers a full range of products and services that cover commercial and corporate banking, retail and individual banking, on-line brokerage, private banking, and investment banking. Danny Dagher, CIO of Bank Audi talks about the IT challenges the bank faced prior to its IT transformation project. They wanted to be able to treat IT as a business, to enable the bank to grow, but to support continued growth and a diversifying mix of customers and banking services required greater agility. Their IT transformation happened in 2 phases, phase one was infrastructure transformation via virtualization and cloud automation and phase two was expansion of their virtualization and additional automated cloud operations capabilities. IT is now able to serve as a true service broker for business initiatives and has become a revenue generating entity.

“Our service delivery model now incorporates the key strategic elements from VMware. We can run our own business more efficiently, so we can help our constituents run their businesses more efficiently, with transparency over their costs and revenues. They can now accelerate their business initiatives, from launching new products to improving productivity.”

— Danny Dagher, Chief Information Officer

Bluefin Solutions

 

VMware vCloud Air is the first service Bluefin Solutions has come across that enables almost instantaneous transfers between two cloud environments. It will enable the consultancy to create a full hybrid model based on a technology they know and trust.

BT Global Services

 

Hear Phil Richards, CTO for BT Global Services talk about their need to focus on new technology capabilities to support their customers. BT has worked closely with VMware's Advisory Services and Professional Services Team with moving away from a legacy infrastructure to a new environment. They have not only created and modified their own internal estate, but now want to have the ability to provide their customers with a ‘software as a service’ model.

“We have moved to a modern infrastructure using VCE and BT. Next step is working out how our customers can recognise return on investment and benchmark it. We can already see the curve in a graph that basically shows return on their investment with faster to market.”

— Phil Richards, CTO for BT Global Services

Comverse

 

VMware Horizon Mirage provides Comverse with a complete backup solution, even for their remote employees.

"Due to many of our employees being located across the world, we needed to find a way to protect all of their data on their laptops. Mirage was the only solution that provides complete protection for all of our laptop information quickly and efficiently, while meeting our compliance needs".

— Haim Ziv, IT CTO Comverse

Fuji Keizai Co, Ltd.

 

To improve the security of sensitive data on its servers, Japanese market research company Fuji Keizai implemented a thin-client environment back in 2008. However, there were considerable issues around managing the thin clients and further problems supporting mobile devices. After exploring all options, the company switched to a VMware Horizon View client environment with support for multiple device types.

"VMware Horizon View is optimised for use in virtual desktop environments, and it also meets our needs by providing integrated management tools and full support for mobile devices."

— Akira Sasaki, Chief of Systems Department

Gruppo Zucchetti

 

The challenge was to overcome the limitations of physical infrastructure in a data center that had reached the limits of space and required electricity costs for maintenance. The company also wanted to provide its services as cloud. VMware vSphere allows all business-critical applications to run, VMware vCenter Site Recovery Manager provides security and reliability, while VMware vCenter Operations Management Suite simplifies IT activity.

"Our data center has always been a cost. In the last year, thanks to VMware, it's become a business. And everything seems to indicate that this will just keep getting better."

— Giorgio Mini, Vice-President of the Zucchetti Group

HDFC Bank Limited

 

HDFC Bank needed to launch hundreds of branches quickly to provide banking services to 40 million new customers from rural and regional India. The financial services company developed a ‘Branch in a VM’ concept to meet this objective and, between 2008 and 2012, opened more than 1,700 branches. The bank can now provision a new branch in less than 10 days.

"In the past it could take up to a couple of months to setup a new branch. With VMware virtualization, we can do this in under 10 days."

— Surya Prasad , Executive Vice President – IT

Hertz International

 

To improve operational efficiencies, Hertz International had a choice of either refreshing its existing infrastructure across its European locations at considerable expense, or implementing newer technologies. In addition to centralising the server estate, Hertz International wanted to simplify its complex desktop infrastructure, which constituted a considerable capital investment. Having over 4,000 PCs and laptops spread over 1,000 sites around Europe, upkeep and maintenance of these were real issue in terms of time, resource and cost. Following a review of the major offerings on the market, Hertz International decided to implement VMware View as it best suited the organisation’s needs and would easily integrate with its existing server virtualization infrastructure. It also made a decision to replace legacy desktop devices with zero client Wyse terminals.

“By virtualizing our server and desktop estate with VMware, we’ve cut costs, dramatically simplified our IT infrastructure and transformed how we support over 1000 desktops in our service centre in Dublin. We’re able to create and deliver even more innovative technology services to our users, while enhancing the experience we provide to our customers. The platform VMware has enabled us to build has given us extremely strong foundations to realise even greater benefits, as we add more and more services and extend the research of the programme internationally.”

— Paul Bermingham, Staff Vice President, Information Technology Services, Hertz International

Hoka Hoka Bento

 

Hoka Hoka Bento operates Japanese fast-food restaurants across Java and Bali in Indonesia. The company needed to establish a dynamic, highly available infrastructure to support its planned consolidation of critical business systems. By implementing VMware virtualization, Hoka Hoka Bento established a sound platform to deploy a Microsoft Dynamics enterprise resource planning system in 2014.

"With our systems running in a reliable virtual infrastructure, we can continue to improve our performance and reputation, and look at ways of increasing turnover."

— Johan Sutrisno, IT Division Head

Jinan Municipal Public Security Bureau

 

Over the next few years, cloud computing will be crucial in attempts by Chinese local government to improve efficiency by leveraging mobile working. To deliver a simple, easy-to-use desktop experience for BYOD users in its workforce, the Jinan Municipal Public Security Bureau (JMPSB – the body responsible for local police forces throughout the Jinan metropolitan area), embarked on an ambitious desktop visualization project based on a VMware vSphere cloud platform for all 20,000 officers.

"Following the opening of our cloudbased data centre, the launch of our VDI brings the benefits of the cloud to frontline operations. It supports the various operational environments used by the different local forces under the bureau’s control, and is one of the largest and most advanced integrated multi-force cloud platforms in China."

— Nan Yang,

Linxdatacenter

 

Linxdatacenter is constantly evolving in response to the growing needs of clients. Linxdatacenter decided to extend the portfolio of services provided to clients and to introduce Infrastructure-as-a-Service (IaaS) based on the FlexPod platform. The current and prospective clients, who are using typical ICT and collocation services, gained an opportunity to rent comprehensive virtual environments – a virtual data center. In practice this means that, with access to processing capacity, RAM and significant disk space, they are able to create and manage virtual servers on their own. The entire hardware solution is managed by VMware vCloud Suite 5.1 products.

“Clients want to make sure that their data is secure and they want to know where exactly the data is stored. LinxCloud meets both of these requirements. Our service, also called “the private cloud”, enables our clients to process and store data on a secure platform and at the same time reduce the costs of hardware and software administration and maintenance. Also, the cloud allows for flexible and immediate adjustment of the hardware platform performance to meet the current needs of the company. The same rule applies to software, which does not need to be bought. You can pay for its use in the same way you pay for electricity consumption. Such an option is much more affordable compared to the traditional licensing model”.

— Arno Coster, Chief Sales & Operations Officer (CSO & COO)

Mecklenburg County

 

Mecklenburg County, North Carolina chose to implement Horizon View and has reaped cost savings and avoidance of $1,000 per user in anticipated upgrades and $1.2 million annually in operation costs. Their unique implementation has dramatically increased the efficiency of their family services case workers and enabled them to add a layer of security while in the field.

"The Horizon product has revolutionized the way we do everything. We were just notified that we won the 2013 Digital Government Achievement award for our one to one initiative; one person one device device based on VMWare."

— Cliff Dupuy, Technical Services Director

Mecklenburg County

 

The Mecklenburg County technical services team chose to deploy VMware Horizon View—over Citrix and Microsoft solutions—to securely mobilize and empower nearly 6,000 county employees. As part of the North Carolina county’s “One Person, One Device” initiative, executives, Youth and Family Services social workers, Park and Recreation employees, and Food Service inspectors use tablets and virtual desktops to securely access and input information on the go. Now more productive employees better reach and serve constituents while saving the county an average of $3.2 million per year.

"The benefits of using VMware Horizon View are in hardware cost and time savings. It equals out to be about $3.2 million savings per year for the organization. That's money that we can put back into services for the citizens of Mecklenburg County."

— Cliff DuPuy, Director of Technical Services Mecklenburg County, North Carolina

Mecklenburg County

 

Mecklenburg County chose Horizon View, over Citrix and Microsoft, to securely mobilize and empower nearly 6,000 county employees. This video takes a deeper look into Mecklenburg County's field workers, including Parks and Recreation and Youth and Family Services, who leverage mobile devices to access their virtual desktops while traveling throughout the county. Now they can securely access and input information on the go, to better protect and serve the community.

"Social workers have told us that getting immediate access to their applications and replacing their bulky paper case files with a small tablet has improved their safety. Without all of that paperwork, their risk of being targeting is lower. They enjoy coming to work more now. They say their travel time has been greatly reduced while their productivity and safety has been significantly increased."

— Cliff Dupoy, Director of Technical Services

Mellanox Technologies

 

As a global supplier of server and storage interconnects, Mellanox continuously has a need for real-time responsiveness to its customers. This high-level customer service and ongoing innovation led Mellanox to tremendous growth, and the company’s IT staff¬ encountered a crossroad on how to best manage and recover the laptops of its increasingly remote staff¬. The business decided to implement the VMware Horizon Mirage system. VMware Horizon Mirage provided Mellanox Technologies with a Comprehensive, Centralized Management and Recovery Solution.

“Using VMware’s Horizon Mirage technology has revolutionised the way our IT department operates. We’re able to have a team of just three manage the laptops of over 1000 employees so it’s amazingly cost effective. We get fantastic feedback from everyone from end users to our efficient IT staff.”

— Alexander Smirnov, Sr. Director of Global Strategy Planning, Mellanox

Orange Business Services

 

Orange is a global telecommunications provider operating in 34 countries. They employ over 170,000 worldwide, including 104,000 employees in France. Orange Business Service is the B2B branch, serving integrated IT and telecoms solutions to over 4000 multinational customers. Their customers are looking for flexibility, agility, elasticity when it comes to their digital transformation. To develop their cloud offerings Orange Business Services chose VMware, to provide the key features for cloud, offering multi tenancy solutions and self-service solutions.

“If you want to deliver the ultimate promise of the cloud, of virtually unlimited capacity, you have to have a very smart capacity management tool or you will overspend. vCenter Operations is just that tool we need to be able to manage this very large estate without losing the visibility of individual behaviour of VMs that are critical to the business.”

— Christian Eychene, Vice President Orange Transformation, Orange Business Services

Planview, Inc.

 

Discover how Planview uses vCloud Air Disaster Recovery to provide disaster recovery services to their customers without building, managing, and supporting their own virtual infrastructure in another location.

“With vCloud Air Disaster Recovery, it does not require us to spend capital to build a virtual infrastructure somewhere else. We’ll be able to offer our customers significantly better RPO and RTO without any additional costs.”

— Jerry Sanchez, Vice President of Hosting Operations, Planview
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