JumpBox for OTRS 2.2.6

OTRS is a trouble ticketing system with many features to manage customer telephone calls and e-mail. Includes OTRS 2.2.6

Description

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. This JumpBox includes OTRS 2.2.6.

All JumpBox appliances include a friendly web based configuration tool that guides you through the setup process for the application. There's no need to touch a command line to have a basic install of the application running.

When you log into the application use the user "admin" with the password you provide during initial setup. The distribution also contains a README.txt file that provides a little more detail about usage.

JumpBox appliances are updated on a regular basis with the latest operating system and application fixes. This appliance is running on the JumpBox platform 1.0.5.

See RELEASE-NOTES.txt in the download for more detail on the changes and a list of known issues with this release.

Support for this JumpBox is available through the JumpBox Assurance program and the easy to use JumpBox experience is available for a growing selection of applications.

• Drupal CMS
• Joomla! CMS
• TikiWiki CMS
• Alfresco Document Management
• Trac/Subversion Software Project Management
• ProjectPier Project Management
• MediaWiki Wiki
• DokuWiki Wiki
• MoinMoin Wiki
• PmWiki Wiki
• Cacti Network Graphing
• Enterprise Wiki
• vTiger CRM
• SugarCRM
• Wordpress Blog System
• PunBB Discussion Forums
• phpBB Discussion Forums
• OTRS Trouble Ticketing
• Bugzilla Bug Tracking
• Mantis Bug Tracking

We also recently rolled out the JumpBox Proving Grounds to bring out new JumpBoxes more rapidly. Membership in the Proving Grounds requires approval, but you can request access by visiting http://www.jumpbox.net. The following applications are available as JumpBoxes through the Proving Grounds.

• Joomla 1.5 CMS
• Silverstripe CMS
• OpenLDAP Directory Server

Last updated: 07/23/2008

Operating system: Linux

Applications installed:
OTRS 2.2.6, JumpBox Platform 1.0.5

VMware Tools installed: Yes

Size: 151 MB MB
Torrent available: No
(What is BitTorrent?)

Primary account
Username: admin
Password: set on initial boot

Submitted by: kstaken

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Download link provided by the submitter, not VMware. Report broken downloads here.

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