OTRS Virtual Appliance

OTRS is an Open source Ticket Request System (also well known as "trouble ticket system")

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Features

================================!!!!!Announcement!!!!================================You can order the new version here: OTRS2.2.2::ITSM1.0.2o OTRS 2.2.2 (Latest version)o ITSM Moduleso CMDB database additiono Special production ready (VMware ESX 3.x version) OTRS VAo Test/experimental OTRS VA===============================================!!!!OLDER VERSION IS NOT DOWNLOADABLE ANYMORE!!!!===============================================Note: CLICK HERE TO DOWNLOAD THE OTRS APPLIANCE BY SENDING A BLANK EMAIL otrs[at]avastu.com. We will contact you immediately.OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You're going to love the OTRS!It is distributed under the GNU General Public License (GPL) and tested on Linux, Solaris, AIX, FreeBSD, OpenBSD, Mac OS 10.x and Windows.Commercial support is also available. For more details please check this blogpost.Note: Please use Winrar to unzip your OTRS Virtual Appliance and run it in your VMplayer, VMware Server or Workstation!Enjoy your OTRS Virtual Appliance!Tarry Singh________________________________________________________Founder and CEO, Avastu: Research, Analysis, ConsultancyAvastu: http://www.avastu.comBlogs:http://tarrysingh.blogspot.com

Technical Specifications

Operating System:

Fedora Core 4 (latest kernel patched up)

VMware Tools installed: Yes

Size: 764MB

Allocated Memory (RAM): 512MB

Applications Installed:

LAMP ServerOTRS 2.1 (Latest release!)**OTRS2.2.2 to be released by 17th August**

Virtual Appliance Account Information