Gain transparency and control over IT costs, services and quality with VMware IT Business Management (ITBM) suite. By automating previously manual processes and providing a business context to what IT does, you will move from a technology orientation to a service broker orientation with an IT portfolio of services aligned with business needs. With benchmarks providing objective evidence of where IT is today, where IT could be and illuminating the path to where IT wants to be – ITBM provides the fact-based approach you need to minimize the cost of IT while maximizing competitive advantage so CIO’s and IT executives can run IT like a business.
Gartner Research: Using IT Financial Management to improve Business Results
How Can CIOs Make the Right IT Business Decisions?
VMware sponsored an open Q&A session with Gartner and Nationwide Insurance on the topic "Helping CIOs Make the Right Business Choices." During two weeks, we invited the IT community to submit their questions. We then selected 9 questions and taped their answers.
Bill Miller is a senior executive in the group that oversees the finances of Nationwide Insurance's IT operations.
Question 1: How do I balance between quality, costs and relationships within my IT organization?
Barbara Gomolski is managing vice president in the IT Metrics and Finance team within the CIO Research group at Gartner.