VMware

step 1

Search VMware Support Resources

An answer to your question or issue may already be available. Before you file a support request, please search VMware’s Knowledge Base or review frequently-used resources below.

Horizon Application Manager customers: If your issue pertains to a service interruption, please check the Service Performance Dashboard for planned maintenance notices and real-time service interruption communications before logging a Support Request.

Search VMware Knowledge Base
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Support Contracts Help

Licensing Help

Top Support Resources

step 2

File a Support Request

You can file a support request if you are a support administrator on a VMware Support contract, own incident
support, or are within the complimentary support period for select products. Learn more about VMware Support offerings.

 

Note: U.S. Federal customers who are entitled to U.S. Federal Technical Support should file support requests
using the exclusive U.S. Federal Technical Support phone number. To learn more, please visit the
U.S. Federal Technical Support page.

File Support Request Help