Below you will find a variety of ways to learn about the new functionality in My VMware and get trained on what's new in My VMware. There will be full vmLIVE schedule, self-paced e-learning and quick reference materials widely available enabling you to understand the improvements that My VMware brings to you and your customers.

My VMware Training and Learning Paths

Every Partner should watch this brief presentation on My VMware to understand the basics, including the importance of Entitlement Account (EA), Super User (SU) and Procurement Contact (PC).


Please note that the following courses require a Partner Central login. Don't have a Partner Central account? Self-register today.

Role-based Training by Job Function
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Prerequisites  
My VMware: Partner 101 (20 min) For a general working knowledge of the standard features of My VMware and how to manage Licenses and Support, we highly recommend "My VMware Partner 101" for all Partners.
Roles  
My VMware: Managing Customer's Product Licenses/Support (25 min) Role: I manage our customer's product licenses and support on their behalf.

Audience: Partner License Manager
My VMware: Order Management Overview (10 min) Role: I process VMware orders and need to understand how My VMware changes our order process

Audience: Partner Order Desk Personnel
My VMware: Providing Tier 1 Customer Support (25 min) Role: I provide VMware Tier 1 support to our customer and will support them using My VMware

Audience: Partner Tier 1 Support Personnel