Move into the Cloud for Improved Data Management and Business Agility

 

Deliver Secure and Agile Real-Time Solutions

The financial services industry has encountered tough times over the past few years. While the industry is recovering, cost reduction and efficiency gains are still top of mind. VMware is helping the industry go further on the virtualization journey with cloud computing, real-time data management and support for remote and branch offices.

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Customer Story: ABN Amro

A view into the workforce mobility at ABN Amro Singapore.

Industry Brief: Your Cloud In Finance

This industry brief outlines the common cloud computing use cases for financial organizations and presents real-world examples of how leading firms are using cloud computing to achieve business agility.

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END USER COMPUTING

Flexibility, Mobility and Compliance for Financial Services

Disruptive, competitive forces, changing customer demographics, declining branch traffic, rigorous compliance mandates and data breaches coupled with explosive growth in mobile device adoption are challenging financial services organizations to invest in digital workplaces. VMware Secure Digital Workspace for Financial Services, powered by Workspace ONE, empowers financial services institutions to make faster decisions and drive customer engagement and satisfaction without compromising data security.

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Washington Trust Bank Horizon video

See how Washington Trust Bank uses VMware Horizon with View to enable seamless mobility for all employees to serve their customers better.

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What is the Digital Workspace?

Understand the opportunities for your financial services institution with a consumer simple, enterprise secure solution: Workspace ONE.

Meet the Digital Needs of Your Associates

Get integrated identity, application, and enterprise mobility management.

Configure your Digital Workspace

Transform Bank Operations and Gain Operational Efficiencies

Legacy branch, call center and corporate bank office desktops negatively impact IT operational efficiency. Secure Digital Workspace for Financial Services enables institutions to modernize, simplify and more securely deliver faster access to information by unifying user, desktop and device management.  

  • Centralize and automate desktop, app, device and content management, reducing maintenance and storage costs.  
  • Deploy individually tailored apps in real time, providing rapid access to developer infrastructure.    
  • Shift IT resources from lower-value tasks to higher-value initiatives.

App Volumes for Financial Services

How can you improve the delivery and management of applications, desktops, and developer environments while reducing costs and optimizing existing investments?

Improve Employee Productivity and Customer Experiences with Mobile Workflows

Whether in a branch or elsewhere, employees want access to corporate resources to improve customer interactions. With VMware, relationship managers, personal bankers, roaming branch staff and insurance agents securely access services on the go via a single workspace, on any device, without compromising sensitive information.

  • Empower employees with secure access to apps and data on any device.
  • Promote secure content collaboration among advisors and shorten response times.
  • Support bring your own device (BYOD) initiatives to help engage and retain employees.

Mobility driving digital transformation in financial services

 Jerry Silva, Global Banking Research Director, from IDC Insights  is discussing how "Mobility is Driving Digital Transformation in Financial Services".

Support Business Continuity with High Availability of Services

Providing non-stop service is critical in financial services. Secure Digital Workspace for Financial Services helps ensure continuous, secure, high-availability access to employee apps, data and collaboration tools during any business disruption, planned or unplanned.

  • Provide an AlwaysOn environment for teller workstations and call centers to meet service-level agreements (SLAs).
  • Eliminate data loss for business-critical apps and expedite system recovery in minutes, not hours.
  • Perform live migrations and upgrades, eliminating planned downtime.

Design Guide: VMware AlwaysOn Design Guide for a 24/7 Branch Anywhere Solution

This guide provides an overview of the VMware AlwaysOn Desktop for Branch Banking, its logical architecture, and  validation of the capabilities by VMware experts.

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Workforce Mobility for Northrim Bank

Horizon View provides high-availability, low-cost desktop virtualization solution for mobile and branch-office bank employees and customers. 

Download Customer Reference Implementation Study

Secure Data, Stay Compliant and Reduce Risk

To protect sensitive information, VMware’s solution combines identity and device management, enforcing access decisions based on user authentication, device location tracking and granular control policies. By removing data from endpoints, financial institutions minimize data breach risks, prevent data loss and stay in compliance.

  • Automate audit trails and device wiping.
  • Ensure U.S. Gramm Leach Bliley compliance by securing customer information in the data center.
  • Deliver security patches and upgrades from a central location, eliminating zero-day threats.
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Support BYO, Ensure Business Continuity and Improve Data Security

Record Bank migrates to Windows 7 and implements a VDI environment based on VMware Horizon.

CUSTOMERS

Bank of Tokyo

“Desktops are in many ways the lifeblood of the company’s daily work, so it makes sense to keep them on a central server where we can make sure nothing goes wrong. Being able to give users an optimum working environment, and helping them benefit from new advances in technology, is something that we as IT professionals find very motivating”

— Jun Nishi, Senior Manager, Global Communication

Read Case Study

United Bank Takes Financial Services Mobile with AirWatch

Mobile devices provide the ideal platform for United Bank to deliver on its mission of providing top tier banking services, while drawing in a new generation of tech-savvy clients.

EASY BUY Revolutionizes IT Infrastructure to Optimize Customer Service Delivery

Customer service is key at EASY BUY. With over 2 million customers nationwide, the focus was on improving customer experience with seamless anytime, anywhere, any device access.

Retail Branch Transformation

The retail branch is undergoing a massive transformation as it evolves to cater to changing customer needs and preferences, regulatory mandates and the FINTECH challenge. From ATMs to enabling tellers and training universal bankers, in-branch experiences are changing. So are outside branch experiences as roaming financial advisors, agents and wealth managers seek deeper customer engagements.

 

VMware 24/7 Branch Anywhere is a modern solution that simplifies and centralizes the management of banking kiosks, teller workspaces, banking applications, ATM images and mobile devices. Designed with full redundancy built into the core architecture, the solution offers CIOs a platform to implement their next-generation end-user-computing vision that:

  • Delivers a secure digital workspace powered by VMware Workspace ONE that manages any app on any device by integrating identity, application and enterprise mobility management.
  • Enables new mobile workflows, eliminates data security risks, and streamlines application life-cycle management.
  • Offers a DR capability with non-stop branch connectivity to data centers.
  • Increases the operational efficiency at the bank branch.

Find out more about how banks around the world are improving customer experience in branches using VMware End-User Computing Technology.

 

Read the Branch Digest.