Chief Customer Officer
Scott Bajtos joined VMware in 2009 and as chief customer officer oversees the company’s global services team, which includes education, technical support, professional services support and customer advocacy. Additionally, his team influences product quality and interoperability, to ensure a best-in-class pre- and post-sales experience for customers and partners. With over 27 years of experience in the software and services industry, Bajtos brings a strong background in customer support operations, customer loyalty, and seamless customer adoption lifecycles.
Prior to VMware, Bajtos worked for SAP and served as executive vice president and general manager. Prior to joining SAP, Bajtos worked for Business Objects, and served as executive vice president and chief customer satisfaction officer, as well as several other executive and management level positions. He has created global customer advocacy programs aimed at strengthening customer loyalty while maximizing revenue and satisfaction at a variety of companies, including Business Objects and Cadence Design Systems.
Bajtos holds a bachelor of arts degree from Saint Mary’s College of California.