VMware Leads in Virtual Desktops with VMware View™ – Simplifying Desktop Management, Lowering Costs and Enriching User Experience

VMware View Customer Momentum Accelerates Across Industries with More than 1 Million Seats and Over 7,000 Customers Worldwide

SAN FRANCISCO, Calif. – September 2, 2009 – Today at VMworld 2009, VMware, Inc. (NYSE: VMW), the global leader in virtualization solutions from the desktop through the datacenter and to the cloud, announced broad customer adoption of VMware View™, the leading desktop virtualization solution.  With more than 1 million seats estimated across 7,000 customers, VMware View is establishing itself as the standard of choice to centralize desktop management, lower costs and deliver rich, personalized user experiences.  VMware View™ has been widely adopted across industries – including financial services, healthcare, education, manufacturing, pharmaceuticals, telecommunications and the public sector.  In addition, organizations are accelerating large scale deployments across broader use cases as they may realize strong total cost of ownership (TCO) savings of $600 or more per end user in less than six months.

"We have deployed 600 desktops and are planning to deploy about 6,000 in the next 18 months to meet the needs of our employees across our 700 branches," said Phil Sinquefield, deployment service manager at Woodforest National Bank.  "VMware View provides us with a solution to support end user mobility within the branch while cost-effectively addressing complex compliance and security requirements to restrict data access based on user and device."

"VMware View has helped us improve the efficiency of desktop provisioning, management and support so we can best serve our employees," said Chris Renter, manager, IT architecture at TELUS. "VMware View centralizes our desktop management enabling us to protect corporate assets while delivering effective personalized desktops to TELUS teams wherever they are working. Traditional solutions couldn't offer the same level of data protection and application performance while streamlining desktop management."

Customers have been turning to VMware View to improve user flexibility, centralize desktop management and lower overall costs. In “Quantifying the Business Benefits of VMware View,” an IDC whitepaper sponsored by VMware, organizations deploying VMware View reduced the annual cost of PC ownership by 50 percent resulting in savings of $600 or more per end user.  This savings resulted from significant reduction in IT staff support costs and reduced downtime.  On average, customers realized a ROI of 367 percent with a payback period as short as 5.6 months.

“VMware View provides customers with the reliability and flexibility that end-users require in today’s highly competitive business environment, while at the same time simplifying desktop management and lowering costs,” said Michael Rose, industry analyst, enterprise virtualization software for IDC. “Organizations are turning to VMware View for improved IT management efficiency, lower costs and improved functional capabilities for end-users.”

"VMware View allows us to support the desktop devices that our students and staff requires, while enabling us to easily and rapidly deliver and manage dynamic desktop environments," said Kevin Schwartz, director of Information Services at Eanes Independent School District.  "Now we can support more users, extend the resources to them at home, and lower costs by reusing equipment. With VMware View, we were able to change the homepage for hundreds of computers before school started in just five minutes.”

Device-Centric Computing to User-Centric Computing – The Next Wave

Desktop users demand flexible access to their personalized desktops, applications and data across multiple devices from a variety of locations. However, enterprise IT is challenged to meet these diverse user requirements with the current device-centric computing model as they are faced with tighter budgets, growing compliance and security policies and fewer resources.

By moving from a device-centric to user-centric computing model with VMware View, IT can embrace diverse user requirements and still maintain strong security and compliance while lowering overall costs.  User-centric computing frees users from devices by removing the ties between end-user and device enabling a more flexible computing model while meeting the needs of end users and IT without compromise.  End-users benefit from improved access, availability and flexibility while IT organizations are better positioned to meet these diverse end user needs while retaining control.  With user-centric computing, IT organizations are able to provision and manage users not devices to deliver improved efficiencies in deployment and management of the user desktop environment.

“The first wave of virtual desktop adoption came from customers driven to address security and compliance requirements followed by a second wave focused on TCO,” said Jocelyn Goldfein, vice president and general manager of the desktop business unit for VMware.  “The next wave of adoption is being driven by the shift from device- to user-centric computing - where users have freedom of access to their applications and data from any device and location and IT can deliver desktops as a managed service.  VMware View is leading the way to user-centric computing and we look forward to providing its benefits to our current and future customers.”  

Built on VMware’s industry leading virtualization platform, VMware View allows customers to standardize on a common platform from the desktop through the datacenter to the cloud – and even desktops managed in the cloud.

"SHI International Corporation sees a tremendous opportunity in delivering managed virtual desktops and has developed an offering that leverages VMware View to provide a complete virtual desktop environment for a fixed monthly fee." said Bill Santos, general manager, SHI Services.  "This approach allows our customers to reduce their need for distributed computing capital and operational budget, while increasing reliability, security, and accessibility of that core computing environment.  SHI selected VMware View as it is the only solution with the necessary mix of management, accessibility, and flexibility to deliver a managed virtual desktop solution to our customers."

About VMworld 2009

Now in its sixth year, VMworld 2009, with more than 10,000 attendees and over 200 sponsors and exhibitors, is the must-attend event for IT professionals looking for actionable ideas, innovative products and best practices for virtualizing their business – from the desktop to the datacenter to the cloud.  Under the theme "Hello Freedom", VMware and virtualization are changing the world of IT – no longer is IT tethered to complicated, expensive and inefficient systems. Say goodbye to the limitations of the traditional ways of computing and hello to the power to innovate. See how virtualization frees the lives of those that embrace it. Super Sessions are being given by Platinum Sponsors Cisco, Dell, EMC, HP, IBM, Intel, NetApp, Symantec, Wyse and VMware.  VMworld features more than 300 breakout sessions and hands-on labs, led by VMware and industry professionals, and is being held August 31- September 3 at Moscone Center in San Francisco.

About VMware

VMware delivers solutions for business infrastructure virtualization that enable IT organizations to energize businesses of all sizes.  With the industry leading virtualization platform – VMware vSphere™ – customers rely on VMware to reduce capital and operating expenses, improve agility, ensure business continuity, strengthen security and go green. With 2008 revenues of $1.9 billion, more than 150,000 customers and 22,000 partners, VMware is the leader in virtualization which consistently ranks as a top priority among CIOs. VMware is headquartered in Silicon Valley with offices throughout the world and can be found online at www.vmware.com

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VMware, VMworld and VMware View are trademarks and/or registered trademarks of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

Forward-Looking Statements

Statements made in this press release which are not statements of historical fact are forward-looking statements and are subject to the safe harbor provisions created by the Private Securities Litigation Reform Act of 1995. Such forward-looking statements relate, but are not limited, to, customer adoption and deployment of virtualization products and architecture, including our products, and expectations for the release and delivery of our products.  Actual results could differ materially from those projected in the forward-looking statements as a result of certain risk factors, including but not limited to: (i) the duration and deepening of negative economic or market conditions; (ii) delays or reductions in consumer or information technology spending; (iii) competitive factors, including but not limited to pricing pressures, industry consolidation, entry of new competitors into the virtualization market, and new product and marketing initiatives by our competitors; (iv) our customers’ ability to develop, and to transition to, new products, (v) the uncertainty of customer acceptance of emerging technology initiatives; (vi) rapid technological and market changes in virtualization software; (vii) changes to product development timelines; and (viii) our ability  to attract and retain highly qualified employees.  These forward looking statements are based on current expectations and are subject to uncertainties and changes in condition, significance, value and effect as well as other risks detailed in documents filed with the Securities and Exchange Commission, including the report on Form 10-Q for the quarter ended June 30, 2009, which could cause actual results to vary from expectations. VMware disclaims any obligation to update any such forward-looking statements after the date of this release.

Source: IDC White Paper sponsored by VMware, Quantifying the Business Value of VMware View, IDC #219701, Sept 2009. Annual cost savings are averaged over a 5 year time period.