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Appenzell Ausserrhoden Informatik

 

NEW - Appenzell Ausserrhoden Informatik schafft für den Kanton einen New Electronic Workplace

Der Arbeitsplatz der Zukunft ist flexibel und bietet individualisierte Möglichkeiten für die Wahl des Arbeitsortes und der Arbeitszeit. Dieser Grundsatz ist im Personalleitbild der kantonalen Verwaltung des Kantons Appenzell Ausserrhoden verankert. Doch führt diese Anforderung umfassende Herausforderungen an die IT-Infrastruktur mit sich. Diese liegen vor allen Dingen in einer vereinheitlichten Hard- und Softwarelandschaft, denn nur so lässt sich das Gesamtsystem langfristig effizient betreiben.

"Seit mehreren Jahren setzt der Kanton Lösungen von VMware ein, Unsere positiven Erfahrungen haben massgeblich zum Entscheid für die Horizon View Lösung von VMware beigetragen."

— Peter Diesenbacher, ICT System Spezialist und Projektleiter NEW bei ARI

Bundesamt für Eich- und Vermessungswesen (BEV)

 

VMware Desktop Virtualisierung steigert die Effizienz im Bundesamt für Eich- und Vermessungswesen (BEV). Sinkende Personalressourcen in den Vermessungsämtern verlangten nach modernen IT-gestützten Methoden, um den komplexen Prozess „Führung des österreichischen Katasters“ effizient und service-orientiert für die Bürgerinnen und Bürger abzuwickeln. Die IT wählte den Weg der Desktop-Virtualisierung. Die Lösung VMware Horizon ermöglicht flexibles Arbeiten an jedem der 55 Standorte und reduziert deutlich den Platzbedarf und den Wartungsaufwand.

“Mit den Virtualisierungslösungen von VMware haben wir das gesetzte Ziel erreicht, die Effizienz in der Verwaltung durch moderne Technologien nachhaltig zu steigern und damit das Service für die Bürgerinnen und Bürger zu verbessern.”

— Thomas Matausch, Leiter der Informationstechnik

Niersverband

 

Für die IT-Abteilung sind die Herausforderungen vielfältig: Einerseits müssen die verschiedenen Standorte, die Meisteranlagen in Nette, Mönchengladbach-Neuwerk, Grefrath, Geldern, Goch und die Unternehmenszentrale in Viersen miteinander verbunden und die einkommenden Daten in Echtzeit allokiert werden. Auf der anderen Seite gilt es, die Außendienstmitarbeiter, die entlang der Niers-Anlagen im Einsatz sind, mit einer optimalen Anbindung an das Unternehmensnetzwerk zu versorgen. Aufgrund der guten Erfahrungen bei der Server-Virtualisierung mit VMware vSphere setzt der Niersverband auch beim End-User Computing ganz mit VMware.

„Dank der Desktop- Virtualisierung mit VMware Horizon View ist es unseren Mitarbeitern möglich, von überall und zu jeder Zeit auf ihren persönlichen „virtuellen“ PC zuzugreifen. Unsere IT ist flexibel und skalierbar, in höchstem Maße ausfallsicher und gleichzeitig so effizient nutzbar.”

— Jens Becker, Sachbereichsleiter Systemintegration Niersverband

Sicherheitsdirektion Kanton Zürich

 

Sicherheitsdirektion Kanton Zürich: Desktop-Virtualisierung und Fernzugriff

Mehrere Ämter der Sicherheitsdirektion des Kantons Zürich haben mit VMware Horizon View die Betreuung der Posten vereinfacht und den Fernzugriff eröffnet.

Im Rahmen einer notwendigen Erneuerung der Arbeitsplatz-Umgebung bei einigen Ämtern der Sicherheitsdirektion wurden die PCs durch Terminals, sogenannte Zero-Clients, ersetzt und virtuell betrieben. Vorteile ergeben sich sowohl für die Benutzer wie für die Betreuer der IT. Sicherheit und Flexibilität des Systems wurden merklich erhöht.

„Die neue Architektur erweist sich jetzt schon kosten- und personalmässig positiv aus. Die Kosten für die Betreuung der Benutzer konnten merklich gesenkt werden.“

— Marc Bühler, Informatik-Verantwortlicher, Amt für Militär und Zivilschutz Zürich

Stadt Hattingen

 

Unlike most cities the management structure of the City of Hattingen is decentralized and distributed over ten locations. Since all locations are connected to a common LAN a stable and reliable IT infrastructure is essential. Since 2008 the City of Hattingen uses VMware vSphere. The next step was an overhaul of their IT in terms of their desktop management in order to make processes more efficient.

"With VMware Horizon View we now fully benefit from the virtual desktop infrastructure for the simplification of our desktop management."

— Daniel Sievert, Administrator and Project Lead, Stadt Hattingen
English

Australian Hearing

 

Implementing a hosted disaster recovery service based on VMware vCenter Site Recovery Manager has enabled Australian Hearing to avoid AUD$450,000 in costs, recover its critical applications in three hours or less and test its business continuity capabilities without disrupting the organisation.

“Our business continuity and disaster recovery plans refer to a 48-hour recovery time as an absolute maximum. We can now recover all our key applications in no more than three hours.”

— Peter Gasparovic , Chief Information Officer, Australian Hearing

A New Zealand Government Department

 

New Zealand Government Department Reboots its Test and QA processes with vCloud Director. One of the New Zealand government’s largest departments is migrating its software testing platform from the physical world to the virtual world, empowering its development teams to create and launch new testing environments in minutes.

California Natural Resources Agency

 

California Natural Resources Agency Gains Agility Across Multiple Agencies Through a Software-Defined Data Center Strategy

A Briefings Direct podcast on how a large state agency is harnessing virtualization to do more with less and remain agile and efficient.

“We consider VMware a strategic partner. We basically only want to work with business partners. We don’t want to work with vendors, because we don’t need someone to sell us something and walk away. VMware has been hand-in-hand with us for this whole journey.”

“From looking at VMware, virtualization is the standard. If you don’t take it on, then you really won’t be able to respond to business needs. When the official IT organization becomes obsolete, there are going to be ad-hoc IT organizations and those would become the norm. If you want to be relevant, you have to use every tool set that you can to provide the business needs.”

— Michael Hom, Data Center Chief in the IT InfrastructureServices Branch for the California Department of Water Resources

City of Avondale

 

City of Avondale Establishes Business Continuity and Protection for Critical Services with vCloud Air Disaster Recovery and vSphere

After implementing a hybrid cloud solution based on vSphere, the city of Avondale determined that it was positioned to take a major leap with its backup and disaster strategy. The city had local backup services for fast recovery. However, it had aims for a regionally separate disaster recovery site in case of a major catastrophic event in the Phoenix Metropolitan area. City staff saw emerging as-a-service options as a means to allow Avondale to achieve its business resumption goals at a level of cost and ease unavailable in the past.

“We reached our goal of 70 percent virtualization in just over a year within a year of using vSphere. VMware continuously advances its technology and provides options that allow us to build onto its solutions. As a CIO, that's critical when looking at strategic investments.”

— Rob Lloyd, CIO, City of Avondale

City of Melrose

 

The City of Melrose uses vCloud Hybrid Service for backup, offloading test and development environments as well as creating new revenue streams.

“The difference between the vCloud Hybrid Service and a lot of the other providers that we looked at was the ability to move workloads around back and forth to and from the Cloud. The other providers simply didn't give us that capability."

— Jorge Pazos, Chief Information Officer in the City of Melrose

City of Melrose

 

Melrose IT leaders are reducing their total costs of supporting applications by embracing hybrid cloud computing built on VMware to become a specialized managed-services provider.

"It’s not that big of a stretch to get to that point where you say, 'I can do this for another city or town.' That was actually the thought process several years ago, as we started to do our own internal consolidation. The idea was that if we do it for ourselves, why can’t we do it for others."

— Jorge Pazos, Chief Information Officer in the City of Melrose

City of Pitt Meadows

 

City of Pitt Meadows Implements Disaster Recovery Strategy with Help from Local Systems Integrator Sudden Technologies

“The citizens of Pitt Meadows can sleep easy knowing that the City’s data holdings are robustand recoverable. It’s rewarding to show real, tangible value from our investment in VMware and NetApp technologies.”

— Martin Brown, Network Services Specialist, City of Pitt Meadows

Diákhitel Központ Zrt.

 

Student Loan Direct is an easy-to-use, user-friendly portal that also provides help and information functions. It enables users to create correct and properly completed documents required for the loan process. They can complete their loan applications and data update forms, view their loan agreements, balances, and repayment history, exchange messages with the Student Loan Center, and communicate using this channel instead of postal mail. The launch of the Student Loan Direct is a success story: 50 percent of all new loan applications already arrived through the portal started in September 2011. Since the virtualization of Student Loan Center, there were no unplanned server downtimes, and the server room requires less cooling and energy. The fault tolerance of the VMware-based environment, tested before implementing the Student Loan Direct portal, showed that operation continuity can be ensured if combined with regular data backups. The introduction of 7x24 service availability requires setting up a backup data center that Student Loan Center will implement using VMware’s disaster recovery solution.

"Using VMware's virtualization solution, we have set up a server environment with high-availability and load balancing to serve our Student Loan Direct portal. So our customers can rely on our services around the clock, 7 days a week."

— István Gál, IT Manager, Student Loan Center Plc.

French Fire Department

 

French Fire Department has been using VMware for past 7 years because of its flexibility and ease of use. Franck Sauve shares his experience working with VMware products to support for their mission critical operations. He explains how Horizon View has helped fire helpline operators to keep their systems working all the time, while, vCenter Operations manager has helped him to plan and provide directions on the budget spent and has simplified IT operations with hardware.

Hong Kong Housing Society

 

The Housing Society has offices throughout the city-state, and when swine flu reached Hong Kong in 2009, the organization realized it needed an alternative location to ensure some employees could still access vital tenancy information and critical services should there be an infectious disease epidemic or natural disaster. The organization virtualized its data center five years ago on VMware vSphere to consolidate its sprawling physical infrastructure and has achieved 94 percent virtualization. All mission critical applications are now virtualized, including its iHousing system for tenancy management, Microsoft Exchange Server, and Oracle JD Edwards financial application. The organization worked with VMware to design and implement a virtual desktop infrastructure solution delivered by VMware Horizon View.

"A virtual desktop solution delivers greater flexibility to our employees because the data follows them rather than tying them to a single location. We had a strong relationship with VMware and existing expertise in the vSphere server virtualization software, and so it made good business sense to virtualize our desktops with VMware."

— Kenny Ho, Senior Manager

ITSAM

 

ITSAM in Sweden is an public sector organisation formed to provide IT support and services to educational establishments across 6 different municipalities. One of the main challenges they faced was having the ability to operate in such a large region. If a computer went down, they would send an engineer out to fix it, this proved to be very inefficient and costly. With unique desktops you get unique problems, so ITSAM implemented VMware View so that they could easily replicate desktops to hundreds of students. This has enabled their end users to access their desktops from any location at anytime. It has also enabled teachers to easily provide additional applications to support students that need extra tuition enabling the students to work on these from home. ITSAM have recently started a proof of concept with Horizon, to enable them to manage their applications more efficiently.

“The benefit to the end users is that they can access their own desktop from any client around the world, it does n’t matter where they are. Also the school can make sure they provide the correct applications to the right students at all times.”

— Thomas Sjoholm, IT Professional, ITSAM

Kent County Council

 

By moving to a virtualized desktop environment with VMware, Kent County Council is able to rapidly accelerate the migration of its 4,000 devices away from Microsoft XP – saving over £560,000 in the process and causing minimal disruption to staff . Its new virtual desktop environment has also enabled the council to reduce IT management overheads while providing new levels of mobility, flexibility, security and integration across different council departments, which delivers an enhanced service to the Kent community.

“VMware Horizon Suite will save us more than £2 million on hardware over the next three years through zero clients and lower powered machines; plus £160,000 in software rationalisation; and £560,000 in saved technician time for our Windows XP migration, and critically freeing our IT staff for more strategic work – such as management and web services - to enhance the all-round customer experience for the local community.”

— Glen Larkin, Lead Technical Architect, Kent County Council

Kent County Council

 

Kent County Council set to save over £2.5 million while fast tracking XP migration with VMware

By moving to a virtualized desktop environment with VMware, Kent County Council is able to rapidly accelerate the migration of its 4,000 devices away from Microsoft XP – saving over £560,000 in the process and causing minimal disruption to staff. Its new virtual desktop environment is enabling the council to reduce IT management overheads, deploy zero clients and lower powered machines and save over £2 million on hardware over the next three years. The roll out is also providing new levels of mobility, flexibility, security and integration across different departments, which delivers an enhanced service to the Kent community.

"VMware Horizon Suite will save us more than £2 million on hardware over the next three years through zero clients and lower powered machines; plus £160,000 in software rationalisation; and £560,000 in saved technician time for our Windows XP migration, and critically freeing our IT staff for more strategic work – such as management and web services - to enhance the all-round customer experience for the local community."

— Glen Larkin, Lead Technical Architect, Kent County Council

Kingston University

 

Kingston University to transform student learning experience with mobile working and BYOD using VMware® Horizon™ 6 and Atlantis

As part of a campaign to position itself as the university of choice for today’s increasingly tech-savvy market, Kingston University is now using VMware Horizon 6 to transform the way IT services are delivered to its students and staff members. By allowing access to course materials and graphic intensive applications remotely and from any device, Kingston University has allowed its staff and students to work and study in the way which best suits them.

Additionally, the university has been able to manage its 7,000 physical desktops from a central management console, drastically cutting the time it takes to provide software updates including major operating system upgrades (Windows XP to Windows 7), bug fixes, repairs and full system recovery. The IT team is also able to start-up and recover individual desktops in less than a quarter of the time previously taken, enabling Kingston to devote IT resources towards innovative new projects. This VDI environment is supported by Atlantis’ virtualized storage solution, ILIO to ensure optimum performance of the virtual PCs.

“Technology is absolutely essential for both attracting students and ensuring they have the best academic experience. We strongly believe that universities have to constantly evolve their entire technology offering - from infrastructure and networking, to the applications they make available and how they are accessed - if they are going to remain competitive and meet the expectations of new and prospective students. VMware Horizon 6 allows us to give students the freedom to work from any location – whether that is on campus or at home – while still being able to access their university desktop, complete with all the applications they need for their course. With VMware Horizon, I believe Kingston University offers one of the country’s most complete and compelling access to learning environments in the UK.”

— Simon Harrison, CIO, Kingston University

Mansfield District Council

 

VMware helped the Mansfield District Council to swiftly migrate its PCs and laptops from Windows XP to Windows 7, while at the same time providing a more flexible and secure working environment.

“After assessing the options available VMware Horizon View was the clear choice for us as it addressed all our business concerns, including mobility, cost control and migrating to Windows 7 in one go. It delivers a flexible infrastructure, streamlines operations and is easy to use. Phoenix Software was also a great team to work with and we couldn’t have asked for a more efficient and helpful partner at this time.”

— Christine Marsh, IT Manager at Mansfield District Council
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