Appenzell Ausserrhoden Informatik
NEW - Appenzell Ausserrhoden Informatik schafft für den Kanton einen New Electronic Workplace
Der Arbeitsplatz der Zukunft ist flexibel und bietet individualisierte Möglichkeiten für die Wahl des Arbeitsortes und der Arbeitszeit. Dieser Grundsatz ist im Personalleitbild der kantonalen Verwaltung des Kantons Appenzell Ausserrhoden verankert. Doch führt diese Anforderung umfassende Herausforderungen an die IT-Infrastruktur mit sich. Diese liegen vor allen Dingen in einer vereinheitlichten Hard- und Softwarelandschaft, denn nur so lässt sich das Gesamtsystem langfristig effizient betreiben.
"Seit mehreren Jahren setzt der Kanton Lösungen von VMware ein, Unsere positiven Erfahrungen haben massgeblich zum Entscheid für die Horizon View Lösung von VMware beigetragen."
Bundesamt für Eich- und Vermessungswesen (BEV)
VMware Desktop Virtualisierung steigert die Effizienz im Bundesamt für Eich- und Vermessungswesen (BEV). Sinkende Personalressourcen in den Vermessungsämtern verlangten nach modernen IT-gestützten Methoden, um den komplexen Prozess „Führung des österreichischen Katasters“ effizient und service-orientiert für die Bürgerinnen und Bürger abzuwickeln. Die IT wählte den Weg der Desktop-Virtualisierung. Die Lösung VMware Horizon ermöglicht flexibles Arbeiten an jedem der 55 Standorte und reduziert deutlich den Platzbedarf und den Wartungsaufwand.
“Mit den Virtualisierungslösungen von VMware haben wir das gesetzte Ziel erreicht, die Effizienz in der Verwaltung durch moderne Technologien nachhaltig zu steigern und damit das Service für die Bürgerinnen und Bürger zu verbessern.”
Für die IT-Abteilung sind die Herausforderungen vielfältig: Einerseits müssen die verschiedenen Standorte, die Meisteranlagen in Nette, Mönchengladbach-Neuwerk, Grefrath, Geldern, Goch und die Unternehmenszentrale in Viersen miteinander verbunden und die einkommenden Daten in Echtzeit allokiert werden. Auf der anderen Seite gilt es, die Außendienstmitarbeiter, die entlang der Niers-Anlagen im Einsatz sind, mit einer optimalen Anbindung an das Unternehmensnetzwerk zu versorgen. Aufgrund der guten Erfahrungen bei der Server-Virtualisierung mit VMware vSphere setzt der Niersverband auch beim End-User Computing ganz mit VMware.
„Dank der Desktop- Virtualisierung mit VMware Horizon View ist es unseren Mitarbeitern möglich, von überall und zu jeder Zeit auf ihren persönlichen „virtuellen“ PC zuzugreifen. Unsere IT ist flexibel und skalierbar, in höchstem Maße ausfallsicher und gleichzeitig so effizient nutzbar.”
Sicherheitsdirektion Kanton Zürich
Sicherheitsdirektion Kanton Zürich: Desktop-Virtualisierung und Fernzugriff
Mehrere Ämter der Sicherheitsdirektion des Kantons Zürich haben mit VMware Horizon View die Betreuung der Posten vereinfacht und den Fernzugriff eröffnet.
Im Rahmen einer notwendigen Erneuerung der Arbeitsplatz-Umgebung bei einigen Ämtern der Sicherheitsdirektion wurden die PCs durch Terminals, sogenannte Zero-Clients, ersetzt und virtuell betrieben. Vorteile ergeben sich sowohl für die Benutzer wie für die Betreuer der IT. Sicherheit und Flexibilität des Systems wurden merklich erhöht.
„Die neue Architektur erweist sich jetzt schon kosten- und personalmässig positiv aus. Die Kosten für die Betreuung der Benutzer konnten merklich gesenkt werden.“
Unlike most cities the management structure of the City of Hattingen is decentralized and distributed over ten locations. Since all locations are connected to a common LAN a stable and reliable IT infrastructure is essential. Since 2008 the City of Hattingen uses VMware vSphere. The next step was an overhaul of their IT in terms of their desktop management in order to make processes more efficient.
"With VMware Horizon View we now fully benefit from the virtual desktop infrastructure for the simplification of our desktop management."
Implementing a hosted disaster recovery service based on VMware vCenter Site Recovery Manager has enabled Australian Hearing to avoid AUD$450,000 in costs, recover its critical applications in three hours or less and test its business continuity capabilities without disrupting the organisation.
“Our business continuity and disaster recovery plans refer to a 48-hour recovery time as an absolute maximum. We can now recover all our key applications in no more than three hours.”
A New Zealand Government Department
New Zealand Government Department Reboots its Test and QA processes with vCloud Director. One of the New Zealand government’s largest departments is migrating its software testing platform from the physical world to the virtual world, empowering its development teams to create and launch new testing environments in minutes.
Autopista Vespucio Norte (AVN)
Autopista Vespucio Norte deploys leading edge IT with VMware infrastructure
Autopista Vespucio Norte (AVN) has employed virtualization solutions since 2008 and has since updated its entire IT infrastructure. The migration of its platform with VSAN technology became a major challenge for the IT area. The company is currently supported by a fully virtualized and dynamic operation, which allows for significant and tangible savings in operating costs.
"Following a number of assessments, the platform of choice became increasingly clear, and VMware was chosen as the virtualization platform for our business.”
California Natural Resources Agency
California Natural Resources Agency Gains Agility Across Multiple Agencies Through a Software-Defined Data Center Strategy
A Briefings Direct podcast on how a large state agency is harnessing virtualization to do more with less and remain agile and efficient.
“We consider VMware a strategic partner. We basically only want to work with business partners. We don’t want to work with vendors, because we don’t need someone to sell us something and walk away. VMware has been hand-in-hand with us for this whole journey.”
“From looking at VMware, virtualization is the standard. If you don’t take it on, then you really won’t be able to respond to business needs. When the official IT organization becomes obsolete, there are going to be ad-hoc IT organizations and those would become the norm. If you want to be relevant, you have to use every tool set that you can to provide the business needs.”
California Natural Resources Agency
California Natural Resource Agency (CNRA) and VMware vCloud Air
As the world’s eighth largest economy with the largest parks system and the largest water delivery system in the United States, California is more like a small country than a state. Managing California’s precious resources—from its coastlines to its parks, fish, wildlife, energy sources, and water— is the responsibility of the 30 organizations of the California Natural Resources Agency (CNRA). They depend on real-time data and system access to make decisions and respond quickly to disasters like flood, fire, drought, and earthquakes. CNRA’s mission is to restore, protect and manage the state's natural, historical and cultural resources for current and future generations. This responsibility impacts not only the people of California, but people around the world.
The goal of CNRA’s IT organization is to provide timely information and services to their departments so that they can operate at the speed of business without technology being a constraint.
CNRA is currently using VCloud Air VPC and vCloud Air Disaster Recovery as a service for their critical applications such as Fire, water, waste, etc., but also for their department tenants within their data center. They are putting out their critical tier one through three applications in the vCloud Air Disaster Recovery as a service area for protection and front-ending that with the vCloud Air offering to run their core applications.
“Our experience with VMware vCloud Air has been great. We have actually worked with some great technicians at VMware who helped us onboard the service, who helped us get everything set up and be up and running and getting the plumbing for all of our applications and test it out and make sure that it all runs fine. It’s one of those things that we found pretty painless and I would recommend it to just about anybody and any company.”
City of Avondale
City of Avondale Establishes Business Continuity and Protection for Critical Services with vCloud Air Disaster Recovery and vSphere
After implementing a hybrid cloud solution based on vSphere, the city of Avondale determined that it was positioned to take a major leap with its backup and disaster strategy. The city had local backup services for fast recovery. However, it had aims for a regionally separate disaster recovery site in case of a major catastrophic event in the Phoenix Metropolitan area. City staff saw emerging as-a-service options as a means to allow Avondale to achieve its business resumption goals at a level of cost and ease unavailable in the past.
“We reached our goal of 70 percent virtualization in just over a year within a year of using vSphere. VMware continuously advances its technology and provides options that allow us to build onto its solutions. As a CIO, that's critical when looking at strategic investments.”
City of Avondale
The City of Avondale Protects Critical Data with VMware vCloud Air Disaster Recovery
After considering several cloud service providers, the City of Avondale chose vCloud Air Disaster Recovery for business continuity and protection of critical data and services.
“vCloud Air Disaster Recovery provides unlimited failover testing, which makes it easy. The test routine is built-in and I can see it working. Now that we’re on vCloud Air Disaster Recovery, we’ll be able to assure the city that we remember what we looked like before a disaster happens and that we have the ability to get back into running mode as quickly as possible.”
City of Avondale
City of Avondale Improves Security with VMware NSX
With their VMware partnership and solutions such as VMware NSX, The City of Avondale is modernizing and securing their environment providing an improved level of service for their firefighters and police and protecting their citizens’ information.
"NSX came into the picture and we found that we could provide even a better level of service for much cheaper price point. Which thereby gave the firefighters and the police officers the kind of information and, and data flow that they really needed."
"NSX allows us to block off unused, unnecessary, or even security holes within the servers to be able to prevent that malware from even contacting the servers to begin with. NSX has transformed the way we do security."
City of Melrose
The City of Melrose uses vCloud Hybrid Service for backup, offloading test and development environments as well as creating new revenue streams.
“The difference between the vCloud Hybrid Service and a lot of the other providers that we looked at was the ability to move workloads around back and forth to and from the Cloud. The other providers simply didn't give us that capability."
City of Melrose
Melrose IT leaders are reducing their total costs of supporting applications by embracing hybrid cloud computing built on VMware to become a specialized managed-services provider.
"It’s not that big of a stretch to get to that point where you say, 'I can do this for another city or town.' That was actually the thought process several years ago, as we started to do our own internal consolidation. The idea was that if we do it for ourselves, why can’t we do it for others."
City of Pitt Meadows
City of Pitt Meadows Implements Disaster Recovery Strategy with Help from Local Systems Integrator Sudden Technologies
“The citizens of Pitt Meadows can sleep easy knowing that the City’s data holdings are robustand recoverable. It’s rewarding to show real, tangible value from our investment in VMware and NetApp technologies.”
Diákhitel Központ Zrt.
Student Loan Direct is an easy-to-use, user-friendly portal that also provides help and information functions. It enables users to create correct and properly completed documents required for the loan process. They can complete their loan applications and data update forms, view their loan agreements, balances, and repayment history, exchange messages with the Student Loan Center, and communicate using this channel instead of postal mail. The launch of the Student Loan Direct is a success story: 50 percent of all new loan applications already arrived through the portal started in September 2011. Since the virtualization of Student Loan Center, there were no unplanned server downtimes, and the server room requires less cooling and energy. The fault tolerance of the VMware-based environment, tested before implementing the Student Loan Direct portal, showed that operation continuity can be ensured if combined with regular data backups. The introduction of 7x24 service availability requires setting up a backup data center that Student Loan Center will implement using VMware’s disaster recovery solution.
"Using VMware's virtualization solution, we have set up a server environment with high-availability and load balancing to serve our Student Loan Direct portal. So our customers can rely on our services around the clock, 7 days a week."
French Fire Department
French Fire Department has been using VMware for past 7 years because of its flexibility and ease of use. Franck Sauve shares his experience working with VMware products to support for their mission critical operations. He explains how Horizon View has helped fire helpline operators to keep their systems working all the time, while, vCenter Operations manager has helped him to plan and provide directions on the budget spent and has simplified IT operations with hardware.
Hong Kong Housing Society
The Housing Society has offices throughout the city-state, and when swine flu reached Hong Kong in 2009, the organization realized it needed an alternative location to ensure some employees could still access vital tenancy information and critical services should there be an infectious disease epidemic or natural disaster. The organization virtualized its data center five years ago on VMware vSphere to consolidate its sprawling physical infrastructure and has achieved 94 percent virtualization. All mission critical applications are now virtualized, including its iHousing system for tenancy management, Microsoft Exchange Server, and Oracle JD Edwards financial application. The organization worked with VMware to design and implement a virtual desktop infrastructure solution delivered by VMware Horizon View.
"A virtual desktop solution delivers greater flexibility to our employees because the data follows them rather than tying them to a single location. We had a strong relationship with VMware and existing expertise in the vSphere server virtualization software, and so it made good business sense to virtualize our desktops with VMware."
ITSAM in Sweden is an public sector organisation formed to provide IT support and services to educational establishments across 6 different municipalities. One of the main challenges they faced was having the ability to operate in such a large region. If a computer went down, they would send an engineer out to fix it, this proved to be very inefficient and costly. With unique desktops you get unique problems, so ITSAM implemented VMware View so that they could easily replicate desktops to hundreds of students. This has enabled their end users to access their desktops from any location at anytime. It has also enabled teachers to easily provide additional applications to support students that need extra tuition enabling the students to work on these from home. ITSAM have recently started a proof of concept with Horizon, to enable them to manage their applications more efficiently.
“The benefit to the end users is that they can access their own desktop from any client around the world, it does n’t matter where they are. Also the school can make sure they provide the correct applications to the right students at all times.”