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Student Loan Direct is an easy-to-use, user-friendly portal that also provides help and information functions. It enables users to create correct and properly completed documents required for the loan process. They can complete their loan applications and data update forms, view their loan agreements, balances, and repayment history, exchange messages with the Student Loan Center, and communicate using this channel instead of postal mail. The launch of the Student Loan Direct is a success story: 50 percent of all new loan applications already arrived through the portal started in September 2011. Since the virtualization of Student Loan Center, there were no unplanned server downtimes, and the server room requires less cooling and energy. The fault tolerance of the VMware-based environment, tested before implementing the Student Loan Direct portal, showed that operation continuity can be ensured if combined with regular data backups. The introduction of 7x24 service availability requires setting up a backup data center that Student Loan Center will implement using VMware’s disaster recovery solution.
"Using VMware's virtualization solution, we have set up a server environment with high-availability and load balancing to serve our Student Loan Direct portal. So our customers can rely on our services around the clock, 7 days a week."
French Fire Department
French Fire Department has been using VMware for past 7 years because of its flexibility and ease of use. Franck Sauve shares his experience working with VMware products to support for their mission critical operations. He explains how Horizon View has helped fire helpline operators to keep their systems working all the time, while, vCenter Operations manager has helped him to plan and provide directions on the budget spent and has simplified IT operations with hardware.
Hong Kong Housing Society
The Housing Society has offices throughout the city-state, and when swine flu reached Hong Kong in 2009, the organization realized it needed an alternative location to ensure some employees could still access vital tenancy information and critical services should there be an infectious disease epidemic or natural disaster. The organization virtualized its data center five years ago on VMware vSphere to consolidate its sprawling physical infrastructure and has achieved 94 percent virtualization. All mission critical applications are now virtualized, including its iHousing system for tenancy management, Microsoft Exchange Server, and Oracle JD Edwards financial application. The organization worked with VMware to design and implement a virtual desktop infrastructure solution delivered by VMware Horizon View.
"A virtual desktop solution delivers greater flexibility to our employees because the data follows them rather than tying them to a single location. We had a strong relationship with VMware and existing expertise in the vSphere server virtualization software, and so it made good business sense to virtualize our desktops with VMware."
ITSAM in Sweden is an public sector organisation formed to provide IT support and services to educational establishments across 6 different municipalities. One of the main challenges they faced was having the ability to operate in such a large region. If a computer went down, they would send an engineer out to fix it, this proved to be very inefficient and costly. With unique desktops you get unique problems, so ITSAM implemented VMware View so that they could easily replicate desktops to hundreds of students. This has enabled their end users to access their desktops from any location at anytime. It has also enabled teachers to easily provide additional applications to support students that need extra tuition enabling the students to work on these from home. ITSAM have recently started a proof of concept with Horizon, to enable them to manage their applications more efficiently.
“The benefit to the end users is that they can access their own desktop from any client around the world, it does n’t matter where they are. Also the school can make sure they provide the correct applications to the right students at all times.”
Kent County Council
By moving to a virtualized desktop environment with VMware, Kent County Council is able to rapidly accelerate the migration of its 4,000 devices away from Microsoft XP – saving over £560,000 in the process and causing minimal disruption to staff . Its new virtual desktop environment has also enabled the council to reduce IT management overheads while providing new levels of mobility, flexibility, security and integration across different council departments, which delivers an enhanced service to the Kent community.
“VMware Horizon Suite will save us more than £2 million on hardware over the next three years through zero clients and lower powered machines; plus £160,000 in software rationalisation; and £560,000 in saved technician time for our Windows XP migration, and critically freeing our IT staff for more strategic work – such as management and web services - to enhance the all-round customer experience for the local community.”
Kent County Council
Kent County Council set to save over £2.5 million while fast tracking XP migration with VMware
By moving to a virtualized desktop environment with VMware, Kent County Council is able to rapidly accelerate the migration of its 4,000 devices away from Microsoft XP – saving over £560,000 in the process and causing minimal disruption to staff. Its new virtual desktop environment is enabling the council to reduce IT management overheads, deploy zero clients and lower powered machines and save over £2 million on hardware over the next three years. The roll out is also providing new levels of mobility, flexibility, security and integration across different departments, which delivers an enhanced service to the Kent community.
"VMware Horizon Suite will save us more than £2 million on hardware over the next three years through zero clients and lower powered machines; plus £160,000 in software rationalisation; and £560,000 in saved technician time for our Windows XP migration, and critically freeing our IT staff for more strategic work – such as management and web services - to enhance the all-round customer experience for the local community."
Mansfield District Council
VMware helped the Mansfield District Council to swiftly migrate its PCs and laptops from Windows XP to Windows 7, while at the same time providing a more flexible and secure working environment.
“After assessing the options available VMware Horizon View was the clear choice for us as it addressed all our business concerns, including mobility, cost control and migrating to Windows 7 in one go. It delivers a flexible infrastructure, streamlines operations and is easy to use. Phoenix Software was also a great team to work with and we couldn’t have asked for a more efficient and helpful partner at this time.”
Mecklenburg County, North Carolina chose to implement Horizon View and has reaped cost savings and avoidance of $1,000 per user in anticipated upgrades and $1.2 million annually in operation costs. Their unique implementation has dramatically increased the efficiency of their family services case workers and enabled them to add a layer of security while in the field.
"The Horizon product has revolutionized the way we do everything. We were just notified that we won the 2013 Digital Government Achievement award for our one to one initiative; one person one device device based on VMWare."
The Mecklenburg County technical services team chose to deploy VMware Horizon View—over Citrix and Microsoft solutions—to securely mobilize and empower nearly 6,000 county employees. As part of the North Carolina county’s “One Person, One Device” initiative, executives, Youth and Family Services social workers, Park and Recreation employees, and Food Service inspectors use tablets and virtual desktops to securely access and input information on the go. Now more productive employees better reach and serve constituents while saving the county an average of $3.2 million per year.
"The benefits of using VMware Horizon View are in hardware cost and time savings. It equals out to be about $3.2 million savings per year for the organization. That's money that we can put back into services for the citizens of Mecklenburg County."
Mecklenburg County chose Horizon View, over Citrix and Microsoft, to securely mobilize and empower nearly 6,000 county employees. This video takes a deeper look into Mecklenburg County's field workers, including Parks and Recreation and Youth and Family Services, who leverage mobile devices to access their virtual desktops while traveling throughout the county. Now they can securely access and input information on the go, to better protect and serve the community.
"Social workers have told us that getting immediate access to their applications and replacing their bulky paper case files with a small tablet has improved their safety. Without all of that paperwork, their risk of being targeting is lower. They enjoy coming to work more now. They say their travel time has been greatly reduced while their productivity and safety has been significantly increased."
VMware Workspace Suite Improves the Mobility, Security, and Productivity of Mecklenburg County Workforce While Reducing Local Government Costs
The Mecklenburg County technical services team chose to deploy VMware Workspace Suite—over Citrix and Microsoft solutions—to securely mobilize and empower nearly 6,000 county employees. As part of the North Carolina county’s “One Person, One Device” initiative, executives, Youth and Family Services social workers, Park and Recreation employees, and Food Service inspectors use phones, tablets and virtual desktops to securely access and input information on the go. Now more productive employees reach and serve constituents more effectively while delivering the county an average of $3.2 million per year in cost avoidance.
“The benefits of using VMware Workspace Suite are in hardware cost avoidance and time savings. It equals out to be about $3.2 million cost avoidance per year for the organization. That’s money that we can put back into services for the citizens of Mecklenburg County.”
National Informatics Centre
VMware helps the Indian government revolutionize service delivery to citizens
National Informatics Centre (NIC) is the premier ICT organization of the Indian Government. It works closely with central & state government departments, agencies, and district administration to deliver e-governance services. The organization has undertaken the largest-ever deployment in the Indian government to establish a VMware-powered private cloud. This enabled NIC to reduce the time required to provision ICT resources for government projects from six months to a few days, further lowering costs by consolidating its technology infrastructure & enabling government departments to focus on innovation rather than administration.
“The six months required to procure, commission, and install hardware is a thing of the past. Departments simply send us an online request and the infrastructure they need is available in a day or two from the National Cloud.”
NAV, the Norwegian Labor and Welfare Administration, experienced that increased user demands and heavy traffic surpassed their system’s capacity. By implementing cloud and virtualization solutions from VMware, NAV developed a dedicated cloud environment that would support increasing demands, offer easier administration and better security.
«We haven’t found any other product that is as good for surveillance of our virtual environment as VMware vCenter Operations Manager»
Press Ganey Associates
Press Ganey Associates, Inc. is a recognized leader in performance improvement for health care organizations worldwide. They've implemented the VMware vCloud Suite to enhance the performance, management and efficiency of IT services they deliver to external and internal customers.
"The Vcloud suite supports our technology vision by helping us manage our service oriented architecture solutions, both dynamically and cost effectively."
Rishon Le Zion municipality
LeZion Lezion is Israel's fourth largest city, with a population of 250,000 residents. It implemented VMware vSphere , upgraded it's DR site to be based on the VMware SRM solution and added another environment, which is the DMZ environment, and it is, too, based on VMware vSphere. Over 1.5 billion Shekels are handled by the system annually! In the coming work year they are planning to expand this to a hybrid cloud, in compliance with municipal regulations.
Rishon LeZion municipality set a strategic goal of improving services to its residents. VMware's solutions help us fulfill that goal in the best way possible.
Vitrociset Spa wanted to simplify desktop management via virtualization, enabling remote management of machines in terms of systems and applications. To offer new user services, such as portable client services, simultaneously reducing indirect costs associated with client maintenance. VMware Horizon Suite has made it possible to manage some 300 client devices, and their goal is to raise this to 600.
“Adopting VMware technology for desktop virtualization has been life-changing for us: it is an outstanding solution”.
Yorkshire and Humber Commissioning Support
Yorkshire and Humber Commissioning Support increases GP productivity and enhances patient care with VMware® Horizon™ 6
Yorkshire and Humber Commissioning Support (YHCS) is a key driver of innovation across GP surgeries and health centres throughout the region. YHCS wanted to provide greater flexibility for GPs and clinicians to enhance both patient and GP experience. The YHCS IT team chose VMware Horizon 6 to deliver Bring Your Own Device (BYOD) and the ability for GPs to access clinical applications from any location. The solution has transformed patient experience and GPs’ work/life balance whilst reducing the cost of desktop PCs.
“VMware Horizon 6 has been transformative on many levels. Enabling our GPs to access applications from any internet connected device means they can treat patients from the comfort of their own home, with the same speed and efficiency as if they were in the surgery.”