EMC implements VMware IT Business Management and IT Benchmarking to expand financial transparency and to deliver a true Bill of IT. The path to financial transparency and business insight is a dynamic journey. EMC needed a better solution that adapted with their changing needs, VMware ITBM provided that solution.
"We want to be able to make great decisions and deliver superior results, and a strong ITBM solution helps us do that."
As a global supplier of server and storage interconnects, Mellanox continuously has a need for real-time responsiveness to its customers. This high-level customer service and ongoing innovation led Mellanox to tremendous growth, and the company’s IT staff¬ encountered a crossroad on how to best manage and recover the laptops of its increasingly remote staff¬. The business decided to implement the VMware Horizon Mirage system. VMware Horizon Mirage provided Mellanox Technologies with a Comprehensive, Centralized Management and Recovery Solution.
“Using VMware’s Horizon Mirage technology has revolutionised the way our IT department operates. We’re able to have a team of just three manage the laptops of over 1000 employees so it’s amazingly cost effective. We get fantastic feedback from everyone from end users to our efficient IT staff.”
French Fire Department
French Fire Department has been using VMware for past 7 years because of its flexibility and ease of use. Franck Sauve shares his experience working with VMware products to support for their mission critical operations. He explains how Horizon View has helped fire helpline operators to keep their systems working all the time, while, vCenter Operations manager has helped him to plan and provide directions on the budget spent and has simplified IT operations with hardware.
Jinan Municipal Public Security Bureau
Over the next few years, cloud computing will be crucial in attempts by Chinese local government to improve efficiency by leveraging mobile working. To deliver a simple, easy-to-use desktop experience for BYOD users in its workforce, the Jinan Municipal Public Security Bureau (JMPSB – the body responsible for local police forces throughout the Jinan metropolitan area), embarked on an ambitious desktop visualization project based on a VMware vSphere cloud platform for all 20,000 officers.
"Following the opening of our cloudbased data centre, the launch of our VDI brings the benefits of the cloud to frontline operations. It supports the various operational environments used by the different local forces under the bureau’s control, and is one of the largest and most advanced integrated multi-force cloud platforms in China."
Edogawa City Council
Edogawa City Council consolidated its physical servers into the Edogawa Shared Information Platform (e-SHIP) some time ago. But only with the deployment of VMware vCenter Operations Manager was it able to get full benefit from this investment; now it is able to utilize resources and identify and resolve problems within this virtual environment much more effectively. With infrastructure systems virtualized, the council is now planning to virtualize all 4,000 workstations across its various offices by incorporating the back-end server resources that were freed up.
“VMware vCenter Operations Manager is a highly effective tool for optimizing the virtual infrastructure across all the council’s offices. It improves reliability and performance, and supports our efforts to rationalize our hardware.”
City University of Hong Kong
To deliver instant access to learning applications within any laboratory across its six academic departments, the City University of Hong Kong College of Business migrated its desktops to VMware Horizon View and deployed thin clients within its new laboratories.As a result, the University was able to deliver flexible learning spaces for all academic disciplines, decrease IT maintenance of desktops, develop new focus on service delivery to support academic performance and reduce total cost of ownership of their desktop infrastructure.
"Our academic staff realised that the thin clients with the virtual desktops in the new laboratories switch on and operate instantly which means they can focus on teaching and learning and not on the technology."
HDFC Bank Limited
HDFC Bank needed to launch hundreds of branches quickly to provide banking services to 40 million new customers from rural and regional India. The financial services company developed a ‘Branch in a VM’ concept to meet this objective and, between 2008 and 2012, opened more than 1,700 branches. The bank can now provision a new branch in less than 10 days.
"In the past it could take up to a couple of months to setup a new branch. With VMware virtualization, we can do this in under 10 days."
TELUS Communications Company
Keeping customers satisfied is critical to business success. With business lines and subscribers growing, TELUS wanted to expand its customer support services using offshore workers while maintaining its reputation for delivering excellent customer experiences. Facing cost and security concerns, IT looked to a high-performance and flexible virtual desktop solution to support workloads moving offshore. IT looked to VMware. Today, VMware desktop virtualization securely and reliably delivers the same customer support applications used by its Canadian call center employees to offshore call center partners worldwide. A staff of just five IT workers supports the VMware Horizon View deployment, which has more than doubled in four years to nearly 3,000 concurrent users and 5,000 unique desktops.
“I would recommend VMware Horizon View for a virtual desktop service. We’ve looked at a lot of different virtual desktop services over the years and I believe that the architecture of the Horizon View service provides the most flexibility in delivering services to customers.”
Colt Technology Services
Gideon Wilkins, Director of Strategic Partner Management at Colt Technology Services, explains how they have been using a broad range of VMware solutions, including Horizon Suite and vCloud Suite. The leading technology and services company has improved operations internally, as well as its external offering to customers, with Colt being able to support desktop-as-a-service and virtual data centers for both enterprise partners and the channel. The Software-Defined Data Center, in conjunction with vCloud Datacenter, will enable Colt to offer a feature rich service to its customers.
Bank Al Bilad
In this video, Rene Van Den Bedem, CIO Advisor at Bank Al Bilad explains how the Saudi Arabian bank worked with VMware to virtualise its tier one, two and three workloads, doubling its working capabilities and allowing it to operate with more agility and better cost efficiencies. Rene also outlines the benefits the company has seen since joining the VMware Technical Account Management Program, which has up-skilled the IT department.
Mentor Graphics has been using VMware for past 7-8 years in their software development environment. Paddy Ryan of Mentor Graphics shares his experience working with VMware products where their software development environments are changeable depending on their development cycle. VMware gives him that flexibility because they can deploy machines instantly and only use them for number of weeks and then those resources that are consumed by those virtual machines are returned to the pool and reallocated to other product development groups.
“From my perspective the best thing about VMware product is the speed at which it allows us to deploy virtual machines. We can configure one virtual machine set it up exactly how we want it, create a template out of it and then deploy 20 30 40 machines based on that template in a number of minutes. We find VMware and our engagements with VMware excellent, products are really good and the support people’s understandings of those products are really good.”
Alain Delaby, IT manager at IBA talks about his 10 years journey of using VMware virtualization and how it has helped him to have a good continuity of service with their main business applications.
“We are always looking what new features we can bring to our business to make it more reliable and easier to manage and that are the main interests. At this point, VMware is still meeting our expectations so we are continuing to work on that.”
Housing Finance Bank
In this video, Tirus Mutoru, Head of IT for Housing Finance Bank, outlines how his team have benefited from virtualization and the support from HP and VMware partners. His team has been able to dramatically reduce the time taken to provision servers – from 6 weeks to one hour.
“It was quite interesting because I was using both the Hyper-V and also VMware, but then based on experience on ease of use; me and my team finally settled on VMware.”
Nuno Fernandes, IT Architect, eWorld Limited discusses how their customers truly appreciate the benefits of vCenter Operations Management, providing a really good bird’s eye view about what is happening on the whole datacentre in terms of resources, failures and what if scenario modelling. He also explains how being a VMware and HP partner helped them to grow as an organisation, being known and being very respected partner about integrated solutions in Malta.
Pius X-College, Netherlands and International School & Stedelijk College
In this video, Martin Claassa, Biestien College Netherlands and Jos Wijiman, International School & Stedelijk College, Eindhoven outline how they have been using VMware solutions for past 5 to 6 years to consolidate hardware, making them flexible and scalable when needed.
“5 years ago when we had to decide what type of virtualization software we were going to need, we had a look at Microsoft, which was n’t mature enough and Xen from Citrix did not meet our requirements. The only product that gave us everything we needed was VMware.”
The job of a 20-person IT team supporting 1,000 government employees gets more difficult when the County begins considering a major software upgrade. That’s what IT staff experienced in Hamilton County, located just north of Indianapolis. When Hamilton County had to upgrade to Microsoft Windows 7 and Office 2010, IT staff knew many of its PCs weren’t powerful enough to run them, so they looked to VMware and Unidesk solutions for help. In combination, VMware Horizon View, Unidesk, Dell storage and servers, and zero clients are enabling Hamilton County to achieve all of its desktop virtualization goals—from improved IT staff efficiency and enhanced workforce mobility to greater security and resiliency from desktop failure and disaster. The solution has increased IT agility by reducing provisioning times from hours to minutes, and improved anytime, anywhere employee access to data, applications, and desktops for all county employees.
“Desktop virtualization would allow us to reuse these PCs and extend their life. Plus, our public offices could introduce initiatives or application requirements at any time. Virtual desktops would give us a faster, easier way to respond to these requests while maintaining the high standards of security and service we are known for in our county.”
Creative Solutions in Healthcare
Learn how Creative Solutions in Healthcare, the largest owner and operator of skilled nursing facilities in the State of Texas, leverages VMware vCloud Air to cut costs by a third while delivering new services to care givers faster and more efficiently.
"This has been a total game changer for our company, and I think it's going to be a total game changer for the entire industry because if you can, for less than half the cost, if you can deploy solutions and you can do it in a fraction of the time, then what are you going to do? You're going to go out to your users from an IT perspective and you're going to say, bring it on."
Mecklenburg County chose Horizon View, over Citrix and Microsoft, to securely mobilize and empower nearly 6,000 county employees. This video takes a deeper look into Mecklenburg County's field workers, including Parks and Recreation and Youth and Family Services, who leverage mobile devices to access their virtual desktops while traveling throughout the county. Now they can securely access and input information on the go, to better protect and serve the community.
"Social workers have told us that getting immediate access to their applications and replacing their bulky paper case files with a small tablet has improved their safety. Without all of that paperwork, their risk of being targeting is lower. They enjoy coming to work more now. They say their travel time has been greatly reduced while their productivity and safety has been significantly increased."
MVS consulting is an IT consulting company and their goals were to improve business continuity and disaster recovery (BC/DR) capabilities. They needed a reliable solution to back up critical data while providing flexibility and granularity. They were also interested in reducing storage costs by using enterprise-class deduplication technology at a low price point. While using VMware vSphere Data Protection Advanced solutions, they found that the VMware integration and storage efficiency were important advantages over other solutions. These capabilities led to overall cost savings and ease of use. They found that vSphere Data Protection Advanced was a good solution to help them meet line of business needs in an agile manner.
“It improved our agility to meet line of business needs and it is easy to deploy.”
This Federal Government customer wanted to reduce complexity by utilizing a solution that integrates natively with their VMware vSphere® environment. They also wanted to improve the reliability and consistency of recovering critical applications like Microsoft Exchange and SQL Server. They found vSphere Data Protection Advanced very easy to use and noted that they could meet the needs of their application owners, providing granular backup and object-level recovery.
“vSphere Data Protection Advanced gave us a reliable solution to back up critical data while being easy to learn and deploy. It reduced storage requirements as well.”