Reduce Resolution Times with Automated Problem Remediation
Today’s enterprises depend on their web apps to stay open for business 24x7x365. Every minute of outage translates into lost revenue or lost customers. Your application management system must have robust and automated remediation capabilities. Your infrastructure needs to be monitored continuously and have the most likely solution applied to any given problem, with alerts sent out when needed.
Proactive maintenance such as lifecycle control and housekeeping processes is also integral to the operations workflow and key to preventing problems from ever occurring.
Always on the Job and in Control
Streamline day-to-day operations, reduce the risk of human error or omission, and respond rapidly via remote control with Hyperic’s Control Actions, which automatically remediates problems across your datacenter.
Hyperic monitors and measures every predictable availability parameter—load, capacity, resource utilization—and projects future availability based on historical data. Hyperic can initiate Control Actions at a scheduled time, in response to an alert condition, as part of an escalation chain, or “on demand” based on system admin input. If (and only if) a Control Action-related problem occurs, you’ll receive an alert.
Hyperic tracks and notates Control Actions that have been performed, whether as part of a normally scheduled workflow or in response to specific problems. The dashboard lists recent Control Actions across the deployment, and a resource's Control page includes Control Action history.
Here are just a few of Hyperic’s available Control Actions:
- Restart a virtual machine, start a new instance of a virtual machine, or roll back a virtual machine instance to a snapshot
- Restart an application server and then run garbage collection on it
- Automate deployment and metric collection for new application components as they come online
- Vacuum a database server
- Kill an operating system process
- Run a script
You can apply a Hyperic Control Action to a single resource, or to a group of the same type. For instance, you can bounce all your web servers once a day with a single command.