VMware technical phone support is available to customers covered by Production (24x7) and Basic (12x5) Support contracts. Desktop Standard Support and Per Incident Support for all products can also be requested over the phone. Support is delivered primarily in English language except where local language availability is noted. Most phone numbers listed are toll free. Please have your Customer Number ready when calling support.

Japan
English Language Support
0120 771 679
03 5767 4368

Japan
Local Language Support (日本語)
0120 271299 (Basic サポート)
06-4797-7181 (Fusion (Standard) サポート)
Fusion (Standard) サポートの番号は2014/9/1より以下に変更になります。
03-5352-8070

Local language support is provided on a best effort basis; English language support is always available 24x7. For those countries not listed, please dial 1 650 475 5345 directly or request support online.