VMware vCenter Lab Manager Product Update
vCenter Lab Manager is no longer generally available. VMware will continue to support vCenter Lab Manager through May 1, 2013, in line with our General Support Policy: www.vmware.com/support.
If you already own Lab Manager:
If you have additional questions not covered here, contact your VMware or VMware Reseller representative.
VMware vCenter Lab Manager End of Product Availability FAQ
A. As VMware continues to invest in our customers' journey to cloud computing, we are focusing on delivering secure enterprise hybrid clouds with VMware vCloud Director. vCloud Director provides the scalability and security necessary to deliver catalog-based self-service provisioning across different workload types, across multiple enterprise tenants, and across both private and public deployment models.
A. Phone support and access to maintenance updates will cease after May 1, 2013. Until then, there are no changes to the delivery of support.
A. Yes, customers who are current on Support and Subscription (SnS) will continue to have access to ongoing maintenance patches until the end-of-support date.
A. No, all service offerings will be discontinued following the end-of-availability.
A. Yes, customers are entitled to a refund of any SnS that will remain unused past May 1, 2013.
A. The Primary License Administrator should file a Customer Service Request.
A. Yes, the products will continue to function. Customers will just not have access to support and updates.