VMware offers a number of self-service web-based support resources to assist you.
Along with our excellent self-service web-based support resources the following offerings are available:
Global support available 24x7 for your production environments where fast response times for critical issues are required. Includes product updates and upgrades. Learn more about Production support.
Support for non-critical applications and platforms that require support during normal business hours only. Includes product updates and upgrades.