VMware announced all technical support and maintenance services for the NeoAccel products will cease on December 31, 2011 (“EOSL Date”). VMware has retained the product experts you are used to working with in order to make this transition as smooth as possible. Please continue to use the same PacketMotion support methods that you have in the past for your support inquiries.

Support Portal Email Phone
  • US: +1 (650)427-6300
    India : +91 8806371000

Support Renewals

If your current NeoAccel support and maintenance contract expires prior to the EOSL Date, contact the party from whom you purchased your initial support contract to renew. Technical support can be purchased for the incremental number of days required to provide you with continued support coverage until the EOSL Date.

Additional Details