New VMware Customer Number
VMware Support recently implemented a new Customer Number and voice-recognition telephone system to help speed-up the technical support process. Please have your Customer Number ready when calling support.
Learn more about the VMware Customer Number | Retrieve your Customer Number (in your VMware Profile)
VMware technical phone support is available to customers covered by Production (24x7) and Basic (12x5) Support contracts. Desktop Standard Support and Per Incident Support for all products can also be requested over the phone. Support is delivered primarily in English language except where local language availability is noted. Most phone numbers listed are toll free.
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China (Mainland)
English Language Support
10800 744 0220
10800 440 0205
Local Language Support
800 915 1919
400 816 0688
Local language support is provided on a best effort basis; English language support is always available 24x7. For those countries not listed, please dial 1 650 475 5345 directly or request support online.
