Service cost transparency is a core tenant of Software-Defined Data Center service delivery. IT organizations need service cost and quality visibility to compare delivery options and best meet business requirements. When the boundaries of the datacenter extend to and include public cloud, understanding service cost and quality enables data-driven decisions that are crucial for prioritizing and delivering business needs.
VMware cloud business management solutions provide rich service cost and quality information to optimize IT value to the business.
360 Degree IT Cost Transparency
VMware cloud business solutions combine bottom-up consumption metering of infrastructure and application services, with top-down planning to enable a big picture view and fact-based sourcing and provisioning decisions.
We import physical infrastructure costs and meter virtual and cloud resource consumption to provide comprehensive insight into physical, virtual and cloud IT costs. Service cost models include labor, vendor, service, customer, asset and application costs. Service cost summary information is shown in the service catalog to guide service request decisions. It also feeds benchmarking and cost comparison that supports fact-based sourcing decisions.
Cloud Cost Comparison
Our business solutions help IT teams evaluate services according to costs, SLAs and time to value to identify opportunities to move to the cloud. You can see an apples-to-apples comparison of the cost, quality and value of your internal services against those delivered by public cloud providers. And, you can meter both on-site and public cloud environments to ensure they deliver the right service quality at the right price.
Communicate Business Value
Armed with meaningful measurements and reports – including a bill of IT services, chargeback, service performance reports and vendor scorecards – IT can clearly communicate the costs, quality and value of services delivered. With comprehensive cost and consumption data, you can run what-if scenarios against your current state. The result is more effective engagement with your CFO and line of business stakeholders.
IT as a Services Broker
By combining VMware cloud business and cloud automation solutions, your IT organization can act as a single point of contact for all sourcing and provisioning decisions. Armed with detailed IT service cost and quality information, IT can be a single channel through which business can consumes all services that are either delivered by, or brokered by IT. As a result, enterprises can make informed financial trade-offs based on business priorities, delivering insight into service cost, quality and value needed to align with business needs.