Deliver Secure and Agile Real-Time Solutions
The financial services industry has encountered tough times over the past few years. While the industry is recovering, cost reduction and efficiency gains are still top of mind. VMware is helping the industry go further on the virtualization journey with cloud computing, real-time data management and support for remote and branch offices.
Disruptive, competitive forces, changing customer demographics, declining branch traffic, rigorous compliance mandates and data breaches coupled with explosive growth in mobile device adoption are challenging financial services organizations to invest in digital workplaces. VMware Secure Digital Workspace for Financial Services, powered by Workspace ONE, empowers financial services institutions to make faster decisions and drive customer engagement and satisfaction without compromising data security.
Legacy branch, call center and corporate bank office desktops negatively impact IT operational efficiency. Secure Digital Workspace for Financial Services enables institutions to modernize, simplify and more securely deliver faster access to information by unifying user, desktop and device management.
How can you improve the delivery and management of applications, desktops, and developer environments while reducing costs and optimizing existing investments?
Whether in a branch or elsewhere, employees want access to corporate resources to improve customer interactions. With VMware, relationship managers, personal bankers, roaming branch staff and insurance agents securely access services on the go via a single workspace, on any device, without compromising sensitive information.
Jerry Silva, Global Banking Research Director, from IDC Insights is discussing how "Mobility is Driving Digital Transformation in Financial Services".
Providing non-stop service is critical in financial services. Secure Digital Workspace for Financial Services helps ensure continuous, secure, high-availability access to employee apps, data and collaboration tools during any business disruption, planned or unplanned.
This guide provides an overview of the VMware AlwaysOn Desktop for Branch Banking, its logical architecture, and validation of the capabilities by VMware experts.
Horizon View provides high-availability, low-cost desktop virtualization solution for mobile and branch-office bank employees and customers.Download Customer Reference Implementation Study
To protect sensitive information, VMware’s solution combines identity and device management, enforcing access decisions based on user authentication, device location tracking and granular control policies. By removing data from endpoints, financial institutions minimize data breach risks, prevent data loss and stay in compliance.
“Desktops are in many ways the lifeblood of the company’s daily work, so it makes sense to keep them on a central server where we can make sure nothing goes wrong. Being able to give users an optimum working environment, and helping them benefit from new advances in technology, is something that we as IT professionals find very motivating”
— Jun Nishi, Senior Manager, Global Communication
Mobile devices provide the ideal platform for United Bank to deliver on its mission of providing top tier banking services, while drawing in a new generation of tech-savvy clients.
Customer service is key at EASY BUY. With over 2 million customers nationwide, the focus was on improving customer experience with seamless anytime, anywhere, any device access.
The retail branch is undergoing a massive transformation as it evolves to cater to changing customer needs and preferences, regulatory mandates and the FINTECH challenge. From ATMs to enabling tellers and training universal bankers, in-branch experiences are changing. So are outside branch experiences as roaming financial advisors, agents and wealth managers seek deeper customer engagements.
VMware 24/7 Branch Anywhere is a modern solution that simplifies and centralizes the management of banking kiosks, teller workspaces, banking applications, ATM images and mobile devices. Designed with full redundancy built into the core architecture, the solution offers CIOs a platform to implement their next-generation end-user-computing vision that:
Find out more about how banks around the world are improving customer experience in branches using VMware End-User Computing Technology.
Read the Branch Digest.