" Our TAM is absolutely essential to our success. He constantly delivers technical expertise, experience we couldn?t get anywhere else and a long-term vision for our infrastructure. Those skills, along with empathy and honesty, make him a trusted and valuable part of our team."
Max Walker, Solution Architect
VMware Technical Account Manager Services provide cross-functional advisors and customer advocates, backed by the full resources of the VMware organization, who partner with customers to help realize their success with VMware solutions, accelerate their return on VMware investments and mitigate risk. VMware offers three unique Technical Account Manager Services to address a range of customer needs in terms of scope and focus:
- VMware Technical Account Manager
- VMware Strategic Technical Account Manager
- VMware Dedicated, Strategic Technical Account Manager
Which TAM Service is right for you?
Learn more about VMware TAM Service offerings to see which one is right for you.
- Download Solution Brief
- Contact VMware Sales to confirm which TAM service is right for you.
VMware Technical Account Managers
VMware Technical Account Managers (TAMs) help address the tactical and operational considerations required for success with VMware solutions. Specifically, VMware Technical Account Managers provide guidance in order to:
- Coordinate VMware issue management, escalation and resolution,
- Advocate customer needs and concerns with VMware decision makers
- Advance the organization’s knowledge of VMware technologies
- Help customers leverage the most applicable VMware best practices and solutions and to minimize operational hurdles and deploy solutions faster
Each TAM engagement includes up to one business day of service per week, delivered by a VMware Technical Account Manager, for a 12 month period.
Solution Brochure
Learn more about how VMware Technical Account Manager Services can help you accelerate your success with VMware Solutions.
