Product Support for VMware vSphere

Self-service resources help you install, configure, and troubleshoot vSphere (including ESX , ESXi, vCenter Server).

Getting Started

• Download vSphere (existing customers)
• Download vSphere Free Trial
• Frequently Asked Questions
• Review Guest OS Support
• Hardware Compatibility
• Product Compatibility and Interoperability Matrixes

      Free Training

• Getting Started with vSphere Training Series

      Licensing

• Licensing Help for vSphere
• Adding or Modifying Secondary License Administrators or Support Administrators on a Contract
• vSphere Licensing Portal
• Split and Combine vSphere Licenses
• Downgrading vSphere Licenses to VMware Infrastructure 3 (VI3)
• Licensing Troubleshooting Mind Map

Technical Documentation, Whitepapers and Guides

      vSphere 5

• Product Documentation
  (vSphere, ESX, ESXi Installable, ESXi Embedded,
  Release Notes, Technical Guides for Version 4 and above)
• Pre-Installation Guides & Classes (At the vSphere 5 Product Evaluation Center)
• Installation & Configuration Guides & Whitepapers (At the vSphere 5 Product Evaluation Center)
• Technical Product Video Demos (At the vSphere 5 Product Evaluation Center)
• Troubleshooting & Support (At the vSphere 5 Product Evaluation Center)
• vSphere 5.0 Release Notes
• vSphere Installation and Setup Guide
• vSphere Upgrade Guide
• Administrator's Guide
• vSphere 5 Competitive Reviewer's Guide

      vSphere 4

• Documentation
  (vSphere, ESX, ESXi Installable, ESXi Embedded,
  Release Notes, Technical Guides for Version 4 and above)
• How to Upgrade to VMware vSphere 4 (Webcast)
• VMware ESX 4.1 and vCenter 4.1 Installation Guide
• VMware ESX 4.1 Getting Started Guide
• VMware ESXi Installable 4.1 Getting Started Guide
• VMware ESXi Embedded 4.1 Getting Started Guide
• API and SDK Documentation
• Community Groups
• Community Generated Help Documents
• Health Check Report
• VMware Data Recovery Troubleshooting Mind Map
• Installation Troubleshooting Mind Map