VMware technical phone support is available to customers covered by Production (24x7) and Basic (12x5) Support contracts. Desktop Standard Support and Per Incident Support for all products can also be requested over the phone. Support is delivered primarily in English language except where local language availability is noted. Most phone numbers listed are toll free. Please have your Customer Number ready when calling support.
U.S. / Headquarters
English Language Support
877 486 9273 - Support
650 475 5345 - Local
Note: U.S. Federal customers who are entitled to U.S. Federal Technical Support should file support requests using the exclusive U.S. Federal Technical Support phone number. To learn more, please visit the U.S. Federal Technical Support page.
Local language support is provided on a best effort basis; English language support is always available 24x7. For those countries not listed, please dial 1 650 475 5345 directly or request support online.