VMware
Severity of vulnerability Fix or corrective action Response actions Product versions addressed Customer access to fixes
Acknowledge Fix or corrective action With Support & Subscription entitlement No Support & Subscription entitlement
Priority 1
  • Minor release
  • Patch
  • Corrective procedure or workaround
  • VMware Knowledge Base article
  • Posting to reporting mailing list or web site
  • Delivered at earliest commercially reasonable time
  • Latest versions of supported major releases
  • VMware ESX 3.5-only: versions released in previous six months
  • Major releases
  • Minor releases
  • Patches
  • VMware Workstation minor releases and patches issued within 18 months of purchase
  • Priority 2
  • Minor release
  • Patch
  • Corrective procedure or workaround
  • VMware Knowledge Base article
  • Posting to reporting mailing list or web site
  • Delivered with next planned minor product release
  • Latest versions of supported major releases
  • VMware ESX 3.5-only: versions released in previous six months
  • Major releases
  • Minor releases
  • Patches
  • VMware Workstation minor releases and patches issued within 18 months of purchase
  • Priority 3
  • Major or minor release
  • Patch
  • Corrective procedure or workaround
  • VMware Knowledge Base article
  • Posting to reporting mailing list or web site
  • Delivered with next planned major product release
  • Latest versions of supported major releases
  • VMware ESX 3.5-only: versions released in previous six months
  • Major releases
  • Minor releases
  • Patches
  • VMware Workstation minor releases and patches issued within 18 months of purchase
  • Third-Party Components
  • Patches or new versions from third-party provider
  • VMware Knowledge Base article
  • Posting to reporting mailing list or web site
  • Delivered when made available by third-party provider
  • Latest versions of supported major releases
  • VMware ESX 3.5-only: versions released in previous six months
  • Major releases
  • Minor releases
  • Patches
  • VMware Workstation minor releases and patches issued within 18 months of purchase