Self-Service Cloud Provisioning

  • Service and Support Requests – Standardizes the requests , approvals, provisioning and tracking IT services with a service catalog and workflow engine to manage the cloud lifecycle
  • ITSM – All vital, integrated service management processes and connectors to critical VMware, EMC, and 3rd party connectors
  • Service Desk – Automates Incident, Problem and Change Management
  • Integrated Operations Management – helping eliminate service desk incidents with proactive problem resolutions and event management