" Our TAM is absolutely essential to our success. He constantly delivers technical expertise, experience we couldn?t get anywhere else and a long-term vision for our infrastructure. Those skills, along with empathy and honesty, make him a trusted and valuable part of our team."
Max Walker, Solution Architect
VMware Technical Account Manager Services provide cross-functional advisors and customer advocates, backed by the full resources of the VMware organization, who partner with customers to help realize their success with VMware solutions, accelerate their return on VMware investments and mitigate risk. VMware offers three unique Technical Account Manager Services to address a range of customer needs in terms of scope and focus:
- VMware Technical Account Manager
- VMware Strategic Technical Account Manager
- VMware Dedicated, Strategic Technical Account Manager
Which TAM Service is right for you?
Learn more about VMware TAM Service offerings to see which one is right for you.
- Download Solution Brief
- Contact VMware Sales to confirm which TAM service is right for you.
Dedicated VMware Strategic Technical Account Managers
VMware Dedicated Strategic Technical Account Managers (Dedicated STAMs) are cross-functional advisors and customer advocates that partner with customers on a full time basis. Working as an extended member of the customer team, Dedicated Strategic TAMs leverage extensive implementation experience and comprehensive understanding of the customer’s environment to drive on-going success with VMware solutions. Dedicated Strategic TAMs:
- Build executive sponsorship with insight into VMware strategy, comparative customer benchmarks and access to VMware executives
- Serve as extended member of customer team to generate visibility of customer progress with VMware solutions, including implementation status and return on investment
- Provide program management for virtualization initiatives across multiple lines of business, customer organizations and application owners
- Serve as customer advocates elevating their needs and concerns across the VMware organization
- Facilitate architecture validation from VMware and ecosystem partners to help guide and plan deployments
- Provide customized best practices on expanding IT service delivery infrastructures
The Dedicated Strategic Technical Account Manager Service provides a full-time resource for a 12 month period.
Solution Brochure
Learn more about how VMware Technical Account Manager Services can help you accelerate your success with VMware Solutions.
