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For some troubleshooting tasks, you may find it useful to work at the end user's computer with the ability to modify the configuration of the virtual machine. This might be helpful, for example, if an end user has an unusually configured host computer and you need to make changes in the way the virtual machine's devices are mapped to the host hardware.

The administrator access policy allows you to run the virtual machine in an enhanced interface that looks similar to VMware ACE Manager and gives you access to the virtual machine's configuration settings.

If administrator access is enabled, you can launch the troubleshooting application with the following command:

vmware -k "<path>\<vmname>.vmx"

Include the full path to the virtual machine's configuration file.

Enter the administrator password in the password dialog box. You may then make any needed changes in the virtual machine settings editor (VM > Settings).

For information on enabling the administrator access policy, see Administrator Access Policy.