VMware

Streamlined vSphere Application and Script Development

  • Access experienced vSphere SDK/API engineers to help streamline your application and script development and testing, and get to market faster.
  • Take advantage of expert assistance to guide your development process, including sanity checks, best practice recommendations, and work-around suggestions.
  • Avoid exposing your proprietary code in public forums by interacting with knowledgeable VMware engineers in confidence.
  • Choose from two service levels (Standard and Premium) to best meet your needs.
What products will the SDK Support Program support?

Please refer to the Products Supported list.

Will I be able to include this in my Enterprise License Agreement (ELA)?

Yes, normal discounts will apply.

What is the scope of the offering?

The Program will provide guidance for software development when customers are using the VMware vSphere APIs. VMware engineers will not develop or test the code for customers or partners. We recommend that customers/partners engage with VMware Professional Services if they need code development.

What levels of support are available?

SDK Support is available in two service level agreements:

  • Standard support provides a response within two business days.
  • Premium support provides a response within one business day.
Can I use my VMware Professional Services Oganization (PSO) credits to pay for the SDK Support Program?

No, PSO credits can only be used to pay for VMware Consulting or Education Services.

Whom should I contact for more information?

Send a message to the SDK Support Team.