VMware

VMware Support Tools

  • View Your Support Requests -- check the status of any support requests, request a status update, update a support request, or close a support request.
  • Register a Product -- register products you've purchased from the VMware online store or from our distributors and resellers.
  • View Your Products -- view all of your VMware product serial numbers, whether or not they have been registered, and the support entitlement associated with each.
  • View Any Pending Pre-Paid Support Requests — if you've purchased additional support for VMware Workstation in the form of Per Incident Requests, you can check this page to see which have been used or are available for requesting support.
  • Search the Knowledge Base — search for troubleshooting information for all released VMware products.
  • Find Product Documentation -- product documentation and release notes for all currently released VMware products.
  • Review Technical Resources -- white papers, technical notes, compatibility guides and other technical information for all currently released VMware products.
  • Community -- share info and experiences with other users regarding setup, features, and technical problems with the VMware software.

Checking Your Serial Number for Support Entitlement

Please enter a registered VMware product serial number or a pre-paid support serial number into the appropriate field below to allow us to determine if you are entitled to support.

Product Serial Number
 
Paid Support Request Serial Number