There are several files available that might be requested by the VMware technical support to help resolve your problem. The following table describes the files you might need.
| Component
|
Operating
System
|
File Name
|
Location
|
| VirtualCenter
service log
|
Windows
|
vmware-vpxd-[user]-
[pid].log
|
Temp directory
Example:
C:\Documents and Settings\Administrator\ Local
Settings\Temp\ vmware-vpxd-Administrator-
1024.log
C:\WINDOWS\Temp\vmware-VirtualCenter-SYSTEM-
1024.log
C:\WINNT\Temp\vmware-VirtualCenter-SYSTEM-
1024.log
|
GSX Server
registration
service log
|
Windows
|
vmware-serverd.log
|
C:\Windows\Temp
|
| Linux
|
vmware-serverd.log
|
/var/log/vmware
|
| ESX Server
service log
|
ESX Server
|
vmware-serverd.log
|
/var/log/vmware/
|
VMware
Management
Interface log
|
Windows
|
mui.log
|
C:\Program Files\VMware\VMware Management
Interface
|
| Linux
|
error_log
|
/var/log/vmware-mui
|
VMware Virtual
Machine
Console
|
Windows
|
vmware-<username>-
<PID>.log
|
Temp directory
Example:
C:\Documents and Settings\<username>\Local
Settings\Temp
The path to this file appears in the About dialog box. In a console, choose
Help > About VMware VirtualCenter, and look under Additional
information.
|
| Linux
|
ui-<PID>.log
|
Temp directory
Example:
/tmp/vmware-<username>
The path to this file appears in the terminal when you start the console.
|
If you encounter problems with the VMware Virtual Machine Console on a remote client, please submit a support request
and this log file.
|
| VMware
VirtualCenter
Agent log
|
ESX Server
and GSX
Server
|
vmware-ccagent-n.log
Where n increments after the first
log from 0 to 9. The most recent
log is the one without a dash
number.
|
/var/log/vmware/
C:\WINNT\TEMP
C:\WINDOWS\TEMP on Windows XP or Windows 2003 systems
|
| VirtualCenter
installation log
|
Windows
|
|
VirtualCenter server managed host.
|
VMware Virtual
Machine
Console
installation log
|
Windows
|
VMInst.log
|
Temp directory, Example:
C:\Documents and Settings\<username>\Local
Settings\Temp.
The Local Settings folder is hidden by default. To see its contents,
open My Computer, choose Tools > Folder Options, click the View tab
and select Show Hidden Files and Folders.
|
| Linux
|
VMInst.log
|
/etc/vmware
|
Virtual Machine
Log
|
Windows
|
vmware.log
|
In the same directory as the configuration file (.vmx) of the virtual
machine that had problems.
The path to the log file of the active virtual machine appears in the About
dialog box. In a console, choose Help > About VMware VirtualCenter,
and look under Additional information.
|
| Linux
|
vmware.log
|
In the same directory as the configuration file (.vmx) of the virtual
machine that had problems.
|
Run the support script or save the log file before you launch the failed virtual machine again
|
virtual machine's
event log
|
Windows
|
event-
<path_to_configuration
_file>.vmx.log
|
On the virtual machine managed host.
C:\Program Files\VMware\VMware
VirtualCenter\vmserverdRoot\eventlog
|
| Linux
|
/var/log/vmware
|
Some of the log information is displayed in the VMware Management Interface.
|
| Virtual machine
core file
|
Windows
and Linux
|
vmkernel-core.<date>
and vmkernel-
log.<date>
|
/root directory after you reboot your machine.
|
| Virtual machine
configuration
file
|
Windows
and Linux
|
.vmx
|
On the virtual machine managed host.
|
| Migration
history log
|
Windows
|
|
/proc/vmware/migration/history
On the VirtualCenter server.
|
| Service console
log
|
ESX Server
|
|
/var/log/messages
To view service console messages: from the management interface, click
the Service Console Log tab.
|
Service console
availability
report
|
ESX Server
|
|
To view the server availability report: from the management interface,
click the Availability Report tab.
|
The availability report contains useful information about server uptime and downtime. This includes detailed statistics
regarding uptime history and an analysis of downtime.
|
| VMkernel
messages
|
ESX Server
|
|
/var/log/vmkernel in the service console
To view the VMkernel message log:, from the management interface, click
the VMkernel Log tab.
|
| VMkernel alerts
and availability
report
|
ESX Server
|
|
/var/log/vmkernel in the service console
To view VMkernel log and the availability report: as the root user, from the
management interface, click Options >System Logs > the appropriate
tab for the log file you want to view.
|
| VMkernel
warning
|
ESX Server
|
|
/var/log/vmkwarning in the service console
To view VMkernel warnings and serious system alerts, from the
management interface, click the VMkernel Warnings tab.
|
