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VMware VirtualCenter 1.3.x Support Documentation


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Viewing System Logs

There are several files available that might be requested by the VMware technical support to help resolve your problem. The following table describes the files you might need.

Component Operating System File Name Location

VirtualCenter service log

Windows

vmware-vpxd-[user]-[pid].log

Temp directory

Example:

C:\Documents and Settings\Administrator\ Local Settings\Temp\ vmware-vpxd-Administrator-1024.log
C:\WINDOWS\Temp\vmware-VirtualCenter-SYSTEM-1024.log
C:\WINNT\Temp\vmware-VirtualCenter-SYSTEM-1024.log

GSX Server registration service log

Windows

vmware-serverd.log

C:\Windows\Temp

Linux

vmware-serverd.log

/var/log/vmware

ESX Server service log

ESX Server

vmware-serverd.log

/var/log/vmware/

VMware Management Interface log

Windows

mui.log

C:\Program Files\VMware\VMware Management Interface

Linux

error_log

/var/log/vmware-mui

VMware Virtual Machine Console

Windows

vmware-<username>-<PID>.log

Temp directory

Example:

C:\Documents and Settings\<username>\Local Settings\Temp

The path to this file appears in the About dialog box. In a console, choose Help > About VMware VirtualCenter, and look under Additional information.

Linux

ui-<PID>.log

Temp directory

Example:

/tmp/vmware-<username>

The path to this file appears in the terminal when you start the console.

If you encounter problems with the VMware Virtual Machine Console on a remote client, please submit a support request and this log file.

VMware VirtualCenter Agent log

ESX Server and GSX Server

vmware-ccagent-n.log

Where n increments after the first log from 0 to 9. The most recent log is the one without a dash number.

/var/log/vmware/

C:\WINNT\TEMP

C:\WINDOWS\TEMP on Windows XP or Windows 2003 systems

VirtualCenter installation log

Windows

 

VirtualCenter server managed host.

VMware Virtual Machine Console installation log

Windows

VMInst.log

Temp directory, Example:

C:\Documents and Settings\<username>\Local Settings\Temp.

The Local Settings folder is hidden by default. To see its contents, open My Computer, choose Tools > Folder Options, click the View tab and select Show Hidden Files and Folders.

Linux

VMInst.log

/etc/vmware

Virtual Machine Log

Windows

vmware.log

In the same directory as the configuration file (.vmx) of the virtual machine that had problems.

The path to the log file of the active virtual machine appears in the About dialog box. In a console, choose Help > About VMware VirtualCenter, and look under Additional information.

Linux

vmware.log

In the same directory as the configuration file (.vmx) of the virtual machine that had problems.

Run the support script or save the log file before you launch the failed virtual machine again

virtual machine's event log

Windows

event-<path_to_configuration_file>.vmx.log

On the virtual machine managed host.

C:\Program Files\VMware\VMware VirtualCenter\vmserverdRoot\eventlog

Linux

/var/log/vmware

Some of the log information is displayed in the VMware Management Interface.

Virtual machine core file

Windows and Linux

vmkernel-core.<date> and vmkernel-log.<date>

/root directory after you reboot your machine.

Virtual machine configuration file

Windows and Linux

.vmx

On the virtual machine managed host.

Migration history log

Windows

 

/proc/vmware/migration/history

On the VirtualCenter server.

Service console log

ESX Server

 

/var/log/messages

To view service console messages: from the management interface, click the Service Console Log tab.

Service console availability report

ESX Server

 

To view the server availability report: from the management interface, click the Availability Report tab.

The availability report contains useful information about server uptime and downtime. This includes detailed statistics regarding uptime history and an analysis of downtime.

VMkernel messages

ESX Server

 

/var/log/vmkernel in the service console

To view the VMkernel message log:, from the management interface, click the VMkernel Log tab.

VMkernel alerts and availability report

ESX Server

 

/var/log/vmkernel in the service console

To view VMkernel log and the availability report: as the root user, from the management interface, click Options >System Logs > the appropriate tab for the log file you want to view.

VMkernel warning

ESX Server

 

/var/log/vmkwarning in the service console

To view VMkernel warnings and serious system alerts, from the management interface, click the VMkernel Warnings tab.

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