Senior Vice President, Global Customer Operations
Dan Smoot joined VMware in June of 2012, bringing more than 20 years of high-tech industry sales and operations leadership. In his current responsibility, he oversees VMware's global customer facing operations including, global channels and alliances, service and support, sales operations, renewals, emerging products and strategy. He is accountable for enabling the company's growth and delivering operational excellence while achieving the highest customer satisfaction in the industry.
Prior to VMware, Dan spent 12 years with Cisco Systems where he held several executive positions. His last responsibility at Cisco, Dan was Vice President of global sales, marketing and operations for Cisco Capital ($6.5 billion). Before Cisco Capital, he was Vice President of World Wide Customer Operations. Dan joined Cisco in their sales organization and was the Global Director of Western Enterprise Sales. In addition to Cisco, Dan spent nine years with Siemens (formerly IBM/ROLM) in various sales and sales leadership positions. Dan received his bachelor's degree at the University of California, Irvine.