Based in Beirut, Bank Audi is the leading commercial bank in Lebanon and one of the fastest growing banks in the region. With a sizable presence in Egypt, Turkey, Saudi Arabia, Qatar, Jordan, France, and Switzerland, Bank Audi offers a full range of products and services that cover commercial and corporate banking, retail and individual banking, on-line brokerage, private banking, and investment banking.
Danny Dagher, CIO of Bank Audi talks about the IT challenges the bank faced prior to its IT transformation project. They wanted to be able to treat IT as a business, to enable the bank to grow, but to support continued growth and a diversifying mix of customers and banking services required greater agility. Their IT transformation happened in 2 phases, phase one was infrastructure transformation via virtualization and cloud automation and phase two was expansion of their virtualization and additional automated cloud operations capabilities. IT is now able to serve as a true service broker for business initiatives and has become a revenue generating entity.
“Our service delivery model now incorporates the key strategic elements from VMware. We can run our own business more efficiently, so we can help our constituents run their businesses more efficiently, with transparency over their costs and revenues. They can now accelerate their business initiatives, from launching new products to improving productivity.”
Bank Audi Bridges the Business/IT Gap with Help from VMware Professional Services. Business leaders sometimes see IT as a “black box”—a dauntingly complex function that is supposed to serve business objectives but often has its own agenda. And IT leaders sometimes find business goals to be disconnected from the realities of limited resources, budget, and staff. However, working closely with VMware Professional Services, Bank Audi found a way to bridge the gap between business and IT and create new business advantages.
“We definitely feel that we have a trusted relationship with VMware to start a long term journey to the bank we’re aspiring to build.”
VMware virtualization enabled Bank
OCBC NISP to increase productivity and
customer satisfaction by significantly
improving the reliability of core banking
system updates. It also helped the
institution consolidate its physical server
fleet and maintain application availability
and performance while reducing costs.
“We are no longer affected by network or electricity issues and our entire branch network opens every day without interruption.”
In what is believed to be the world’s largest documented VDI deployments, the Bank of Tokyo-Mitsubishi-UFJ, in partnership with Wyse and IBM, has deployed over 50,000 virtual desktops as it continues a multi-year, multi-million dollar IT transformation project. A combination of View and ThinApp is supporting the Bank’s drive to lower CAPEX and OPEX while increasing security, availability and the delivery of business-critical services.
“Desktops are in many ways the lifeblood of the company’s daily work, so it makes sense to keep them on a central server where we can make sure nothing goes wrong. Being able to give users an optimum working environment, and helping them benefit from new advances in technology, is something that we as IT professionals find very motivating”
VMware® solutions empower Indiana’s Bartholomew County to do more with less. The county IT budget was $5,000 lower in 2010 than in 2001, yet the infrastructure today is more resilient, flexible and able to support greater workloads for vital functions from tax collection to 911 dispatches. Instrumental in the design and deployment of this infrastructure was VMware partner Network Storage Inc., an Indianapolis-based firm bringing expertise in storage, data protection and virtualization.
“With VMware technology, we’re not limited to any one physical server, location or desktop. Resources are more flexible, resilient and better able to support reliable, high-quality service to county citizens.”
— Jim Hartsook, Director of Information Technology
Baylor College of Medicine Ensures Integrity of Groundbreaking Scientific Research with VMware vFabric Hyperic
“Our response time has been reduced to minutes with Hyperic, instead of hours or days. Now I know about issues the minute they happen. It is nice to be in front of a problem, to know about it before anyone else does.”
See how Beaufort Memorial Hospital virtualized its datacenter applications using VMware vSphere and extended virtualization to the desktop by deploying VMware View coupled with Imprivata OneSign® Single Sign-On software.
“Desktop virtualization and single sign-on eliminate barriers to clinicians’ adoption of CPOE. One physician told me, ‘Finally you’re doing something for us instead of to us.’”
— Edward Ricks, Vice President of Information Technology, CIO
Ireland’s Beaumont Hospital is using VMware’s vCenter Log Insight to deliver better IT services to its organisation through more efficient network usage and reduced downtime. It does this by delivering unparalleled visibility into its virtualized IT estate.
“As the hospital’s reliance on IT grew, the role of IT staff became steadily more complex. With all departments and every new project requiring some level of IT input, we realised we needed to run our infrastructure in a more efficient way. This meant investing in a solution which could offer us clear and comprehensive visibility into our server network. Using VMware vCenter Log Insight has allowed us to better track data centre trends and, as a result, make better, more informed decisions about our network to help increase efficiency and prolong the life-span of equipment. We’re also able to identify potential IT issues quicker than ever before meaning that downtime is almost non-existent and the end-user experience has improved.”
From head to toe – Beiersdorf is virtualising its global server environment using VMware’s vCloud Suite
Beiersdorf Shared Services (BSS) is a wholly owned subsidiary of Beiersdorf AG and as a partner of Beiersdorf, BSS shares its expertise with the entire Group. In particular, the BSS operates the entire IT and accounting of the company. In order to respond more quickly to requests from its parent company, the BSS decided to virtualize the entire server landscape at its headquarters in Hamburg and at 80 locations around the world. The biggest challenge was the virtualization of business-critical applications. Today, however, the BSS is able to reduce costs and speed up processes.
“IT is nowadays resulting in costs savings for us since a large number of processes can be accelerated. Investment in IT is enabling us to respond to business queries and to our competitors’ projects within one to two days – and not within four to six weeks as in the past.”
— Andreas Liehmann, Manager Server Platform, Beiersdorf Shared Services
Cash-Strapped School District Restores Classroom Computing, Improves Access with Virtual Desktops
“The success of desktop virtualization is clear in that teachers and students are using their computers now, whereas in the past, they weren’t because the computers were slow due to age and system restrictions.”
Benefis Health System enables bedside medication verification and charting with VMware AlwaysOn Point of Care. Through tap and go roaming of the desktop, providers can access patient information within seconds. The result: Clinical staff now view IT as something that can help, not hinder them in their work.
"If we were to remove the system right now, I don't know how people would react. I think they would melt down, because they've become so accustomed to being able to provide that care at the bedside. Being able to spend time with the patient and chart, and then go on to the next patient without having to run back to the nurse’s station for charting.
— Dustin Ostberg, Systems Administrator, Benefis Health System
The VMware Solution Reduced The Number Of Physical Servers By 700%, Allowed IT To Reduce Its Procurement Cycle From Several Weeks To A Couple Of Hours, And, Allowed Bernalillo County To Realize $300,000 To $400,000 – And Counting – In Cost Savings
“From the C-level, executive view, it’s about dollars and cents and being able to provide service to our end-users as quickly as we can; and VMware is going to get us there.”
With VMware View, Berryessa Boosts Desktop Usability and Access—Cost-Effectively
“Before, it sometimes took weeks for us to respond to desktop support calls. Today, because we’ve implemented a VMware View virtual environment, we can resolve issues remotely. Users are back up and running within minutes.”
VMware Has Allowed BB&K To Implement A Nearly 100% Virtual Solution Which, By Its Nature, Has Reduced The Storage Space Needed For Their Physical Servers, And Reduced Its Server Sprawl. Using VMware, BB&K Can Now Roll Out New Applications In Minutes, Saving The IT Staff, And Ultimately, The Attorneys, Valuable Time.
“I am always amazed when I hear somebody say their company is not virtual because it cannot afford it. I ask how can it not -- we are saving costs on just power and cooling every day. VMware has made it much easier for us to be successful at our mission. I can’t imagine going back to the old system.”
VMware virtualization enabled Betagro to eliminate datacenter facilities constraints while providing a faster, more responsive service to the business and enhancing disaster recovery.
“Deploying VMware has enabled us to consolidate our server fleet and reduce our datacenter power, cooling and real estate requirements, respond more quickly to business requirements and ensure operational continuity by improving our disaster recovery capabilities.”
— Nikorn Eamvorasombat, Information Technology Center Director
“By delivering secure, electronic health record applications via a private cloud to physicians, we’ve helped deliver on the vision of a healthcare system that puts the needs and values of the patient first, and gives patients and medical professionals the information they need to make clinical and economic decisions. VMware gives us the flexibility, scalability and cost savings needed to make this a reality.”