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ABN AMRO N.V. Singapore

 

ABN AMRO's CTO, Dirk Sibiet, and the CCO of Private Banking, Hans-Peter Borgh, discuss how virtualising the end-user environment boosts security & compliance, significantly reduces costs, and opens up new opportunities for Relationship Managers to visit ABN AMRO Private Bank customers anywhere, anytime.

"Because at ABN AMRO Private Banking we have a lot of relationship managers who are private bankers and who meet their clients outside the offices. We will now be using virtual desktops to make our client conversations so much more relevant, by allowing our bankers, when they are on the road, to access the information they need and the tools they need to help our clients understand their [own] financial situation and financial opportunities better."

— Hand-Peter Borgh, Chief Commercial Officer, Private Banking

ABN AMRO N.V. Singapore

 

ABN AMRO business leaders talk about how they started their virtualisation journey with consolidation and DR, which led then to the current vCloud Suite implantation and the conclusion that any application can be virtualized. In partnership with Professional Services, provisioning time is reduced, DR recovery time slashed, and significant CAPEX savings have been made.

“We as a bank are now convinced that our strategy of moving to a virtual data centre is actually enabling our business to be more efficient and more profitable, and will enable our business to grow at a faster pace because we can [quickly] deliver solutions to market.”

— Dirk Sibiet , Country Technology Officer ABN AMRO Bank N.V. Singapore & ABN AMRO Private Banking Asia and Middle East

Adarsh Credit Co-Operative Society Ltd.

 

Tackling rural poverty by encouraging the habit of saving with VMware vSphere

Adarsh Credit Cooperative Society launched in 1999 and has 800 branches across India. The company holds deposits totaling 3,685.41 crore in Indian Rupees (INR) and has made loans to the value of 3,816.99 crore INR, as of March, 2014. Headquartered in Rajasthan – India’s largest state, with its complete IT operations based in Ahmedabad, Gujarat, the majority of its customers live in rural areas. VMware vSphere Enterprise and VMware vSphere for Operations Management enables Adarsh Credit Cooperative Society to continue its mission of helping improve the social and financial status of members through savings.

“Before we moved to VMware, server utilization was typically 20 to 25 percent. Today we are maximizing our utilization rates, enabling us to scale our services without adding any more servers. Take away VMware, and we would have had to buy at least five physical boxes, therefore adding to our cost base.”

— Mr Himanshu Shah, Chief Technology Officer, Adarsh Credit Cooperative Society Ltd

AIA New Zealand

 

AIA New Zealand replaced its physical firewalls with VMware vCNS with immediate results; significant CAPEX savings, reduced downtime and an agile disaster recovery solution

"VMware has enabled us to undertake a fundamental transformation in how we operate. At this stage we have really only started the journey and there is a lot more to come. It’s very exciting."

— Brannan Hunter, Chief Information Officer

Allianz Global Assistance

 

Allianz Global Assistance

“We did a proof-of-concept on VMware View and it was very well received. Our users said VMware was much more user friendly than other desktop virtualization technologies, and their positive feedback was a key reason for choosing VMware.” - Luc Derix Chief Information Officer Allianz Global Assistance

— Luc Derix , Chief Information Officer, Allianz Global Assistance

Banca Akros

 

Banca Akros decided to adopt VMware vSphere with Operations Management, implementing the system in the new infrastructure. The main objective of the adoption of VMware vSphere with Operations Management has been supporting the IT in the verification of the "health" of the virtualization platform to optimize the capacity and monitor the performance of the workload from a single point.

“From the outset, vSphere with Operations Management has proven itself invaluable for implementing VMware’s best practices to minimize risks and guarantee the functionality and efficiency of company systems”

— Davide Fanizzo, System Administrator, Banca Akros S.p.a.

Bank Al Bilad

 

In this video, Rene Van Den Bedem, CIO Advisor at Bank Al Bilad explains how the Saudi Arabian bank worked with VMware to virtualise its tier one, two and three workloads, doubling its working capabilities and allowing it to operate with more agility and better cost efficiencies. Rene also outlines the benefits the company has seen since joining the VMware Technical Account Management Program, which has up-skilled the IT department.

Bank Audi

 

Based in Beirut, Bank Audi is the leading commercial bank in Lebanon and one of the fastest growing banks in the region. With a sizable presence in Egypt, Turkey, Saudi Arabia, Qatar, Jordan, France, and Switzerland, Bank Audi offers a full range of products and services that cover commercial and corporate banking, retail and individual banking, on-line brokerage, private banking, and investment banking. Danny Dagher, CIO of Bank Audi talks about the IT challenges the bank faced prior to its IT transformation project. They wanted to be able to treat IT as a business, to enable the bank to grow, but to support continued growth and a diversifying mix of customers and banking services required greater agility. Their IT transformation happened in 2 phases, phase one was infrastructure transformation via virtualization and cloud automation and phase two was expansion of their virtualization and additional automated cloud operations capabilities. IT is now able to serve as a true service broker for business initiatives and has become a revenue generating entity.

“Our service delivery model now incorporates the key strategic elements from VMware. We can run our own business more efficiently, so we can help our constituents run their businesses more efficiently, with transparency over their costs and revenues. They can now accelerate their business initiatives, from launching new products to improving productivity.”

— Danny Dagher, Chief Information Officer

Bank Audi

 

Bank Audi Bridges the Business/IT Gap with Help from VMware Professional Services. Business leaders sometimes see IT as a “black box”—a dauntingly complex function that is supposed to serve business objectives but often has its own agenda. And IT leaders sometimes find business goals to be disconnected from the realities of limited resources, budget, and staff. However, working closely with VMware Professional Services, Bank Audi found a way to bridge the gap between business and IT and create new business advantages.

“We definitely feel that we have a trusted relationship with VMware to start a long term journey to the bank we’re aspiring to build.”

— Danny Dagher, CIO, Bank Audi

Bank of Tokyo-Mitsubishi UFJ, Ltd.

 

In what is believed to be the world’s largest documented VDI deployments, the Bank of Tokyo-Mitsubishi-UFJ, in partnership with Wyse and IBM, has deployed over 50,000 virtual desktops as it continues a multi-year, multi-million dollar IT transformation project. A combination of View and ThinApp is supporting the Bank’s drive to lower CAPEX and OPEX while increasing security, availability and the delivery of business-critical services.

“Desktops are in many ways the lifeblood of the company’s daily work, so it makes sense to keep them on a central server where we can make sure nothing goes wrong. Being able to give users an optimum working environment, and helping them benefit from new advances in technology, is something that we as IT professionals find very motivating”

— Jun Nishi, Senior Manager, Global Communication

China Merchants Securities (HK) Co., Ltd.

 

China Merchants Securities (HK) implemented a virtual desktop infrastructure to cut costs, improve data security and reduce its IT management load. Administration employees can now access their desktops from any location, while the IT team can now provision new desktops in 15 minutes, recover lost data within 30 minutes of a crash, and manage all user environments from a central location

Cornerstone Home Lending

 

Due to the poor Hyper-V experience, Cornerstone launched a thorough investigation into competitive virtualization offerings that would provide a stable and reliable architecture. In the end, the team chose VMware. Cornerstone implemented VMware vSphere with Operations Management, deploying 45 hosts and almost 100 virtual machines to provide visibility into past and present asset health through a unique, centralized console, and enable superior platform-wide management.

“For the first time ever we’re able to capacity plan, to look ahead and forecast what we’re going to need for the next one, three, or five years. This allows us to act proactively and give the business a clear model of projected costs along with a timeline. Ability to forecast capacity usage has changed the way Cornerstone calculates IT budgets. It gives us the ability to invest in IT the proper way.”

— Ricky Caldwell, Director of Server Operations, Cornerstone Home Lending, Inc.

Cornerstone Home Lending

 

Due to the poor Hyper-V experience, Cornerstone launched a thorough investigation into competitive virtualization offerings that would provide a stable and reliable architecture. In the end, the team chose VMware. Cornerstone implemented VMware vSphere with Operations Management, deploying 45 hosts and almost 100 virtual machines to provide visibility into past and present asset health through a unique, centralized console, and enable superior platform-wide management.

“For the first time ever we’re able to capacity plan, to look ahead and forecast what we’re going to need for the next one, three, or five years. This allows us to act proactively and give the business a clear model of projected costs along with a timeline. Ability to forecast capacity usage has changed the way Cornerstone calculates IT budgets. It gives us the ability to invest in IT the proper way.”

— Ricky Caldwell , Director of Server Operations, Cornerstone Home Lending, Inc.

DaiWa Capital Markets Hong Kong Limited

 

Daiwa Capital Markets Hong Kong had rapidly expanded its datacenter to host more than 500 physical servers, which was becoming increasingly difficult to manage. The company wanted to ensure high availability of its financial services applications and deliver a disaster recovery solution that would eliminate downtime. After considering solutions from Microsoft and Red Hat, the organization chose to work with VMware partners HP and Systex International to design and implement a virtual infrastructure using VMware vCenter Server 5.1 to provide centralized management for VMware vSphere 5.1 Enterprise Plus and high availability through vSphere vMotion.

"Through VMware we have achieved 80 percent utilization of server resources. This means we can run significantly more server resources without increasing energy consumption."

— Joseph Chung, Head of Infrastructure

Diákhitel Központ Zrt.

 

Student Loan Direct is an easy-to-use, user-friendly portal that also provides help and information functions. It enables users to create correct and properly completed documents required for the loan process. They can complete their loan applications and data update forms, view their loan agreements, balances, and repayment history, exchange messages with the Student Loan Center, and communicate using this channel instead of postal mail. The launch of the Student Loan Direct is a success story: 50 percent of all new loan applications already arrived through the portal started in September 2011. Since the virtualization of Student Loan Center, there were no unplanned server downtimes, and the server room requires less cooling and energy. The fault tolerance of the VMware-based environment, tested before implementing the Student Loan Direct portal, showed that operation continuity can be ensured if combined with regular data backups. The introduction of 7x24 service availability requires setting up a backup data center that Student Loan Center will implement using VMware’s disaster recovery solution.

"Using VMware's virtualization solution, we have set up a server environment with high-availability and load balancing to serve our Student Loan Direct portal. So our customers can rely on our services around the clock, 7 days a week."

— István Gál, IT Manager, Student Loan Center Plc.

Flushing Bank

 

Flushing Bank Enhances Security and Modernizes Branch Banking with VMware Horizon

Flushing Bank leverages VMware virtual desktops to address one of the most important challenges in banking today – ensuring customer data is as secure as possible.

"VMware was the key to resolving our security concerns with desktops. Our experience has been positive and we’re looking forward to more deployments with VMware."

— Alex Gellerman, Vice President, Systems Infrastructure, Flushing Bank

HDFC Bank Limited

 

HDFC Bank needed to launch hundreds of branches quickly to provide banking services to 40 million new customers from rural and regional India. The financial services company developed a ‘Branch in a VM’ concept to meet this objective and, between 2008 and 2012, opened more than 1,700 branches. The bank can now provision a new branch in less than 10 days.

"In the past it could take up to a couple of months to setup a new branch. With VMware virtualization, we can do this in under 10 days."

— Surya Prasad , Executive Vice President – IT

Housing Finance Bank

 

In this video, Tirus Mutoru, Head of IT for Housing Finance Bank, outlines how his team have benefited from virtualization and the support from HP and VMware partners. His team has been able to dramatically reduce the time taken to provision servers – from 6 weeks to one hour.

“It was quite interesting because I was using both the Hyper-V and also VMware, but then based on experience on ease of use; me and my team finally settled on VMware.”

— Tirus Mutoru, Head of IT, Housing Finance Bank

IBC Bank

 

IBC Bank Changes VDI Economics with VMware Virtual SAN

By migrating data from more costly legacy solutions to VMware Virtual SAN, IBC Bank is enjoying significant cost savings and has changed the economics of their VDI deployment. With the new Virtual SAN solution in place, IBC Bank is able to simplify operations and more easily and cost-effectively expand its VDI footprint to deliver a more agile and budget-friendly solution.

“Virtual SAN lets us buy what we need, when we need it. With non-disruptive scaling, we can add more capacity or increase performance at any time without interrupting our operations. Virtual SAN enables us to be far more responsive to the constant changes in our environment.”

— Chris Reynolds, Senior Systems Engineer, IBC Bank

KBC

 

A Trusted Advisor from VMware Professional Services Supports KBC

KBC needed a single point of contact to help support the careful planning of their virtualization program and to help maintain their mission-critical production systems. The Bank considers it important that there is a resource supporting the technology they purchase. They require access to Product Management and other VMware resources with someone on hand to guide them and make sure they have a voice within VMware. To meet these needs, they invested in the Technical Account Manager (TAM) Service.

“As a finance company, we want to know what we’re running in our data centers. Our VMware specialist goes deep into the VMware technologies, and we don’t want to make any compromises. When we are stuck in our design, when we have issues in test or production, when we want information on new tools or have new ideas, our TAM is our advocate, our helper and our solution provider.”

— Walter Adriaens, IT manager, KBC
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