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Associated Surgeons and Physicians


Mid-market health services provider Associated Surgeons and Physicians has rapidly adopted server and client virtualization and gained significant new benefits, including better mobile and bring your own device (BYOD) support as well as improved disaster recovery (DR).

"Upgrading to a virtual infrastructure has helped us considerably in maintaining and increasing meaningful use expectations, with the ability to be virtual and have the redundancy that gives, along with the fact that VMs seem to run a lot more efficiently virtually. We have better ways to collect data, a lot more uptime, and a lot more efficiency, so we can collect more data from our customers."

— Ray Todich, Systems Administrator at Associated Surgeons and Physicians, LLC.

Baystate Heallth


VMware NSX Gives Baystate Health Security & Agility

Baystate Health found that VMware NSX is the model for healthcare networking, allowing them to be both highly secure and extremely agile in a rapidly changing environment.

“Both NSX and VSAN in the socket-based licensing model of VM allow us to predict our costs much more effectively, which is what the CIO has been big on.”

— Dave Miller, Enterprise Architect, Baystate Health

Beaumont Hospital


Ireland’s Beaumont Hospital is using VMware’s vCenter Log Insight to deliver better IT services to its organisation through more efficient network usage and reduced downtime. It does this by delivering unparalleled visibility into its virtualized IT estate.

“As the hospital’s reliance on IT grew, the role of IT staff became steadily more complex. With all departments and every new project requiring some level of IT input, we realised we needed to run our infrastructure in a more efficient way. This meant investing in a solution which could offer us clear and comprehensive visibility into our server network. Using VMware vCenter Log Insight has allowed us to better track data centre trends and, as a result, make better, more informed decisions about our network to help increase efficiency and prolong the life-span of equipment. We’re also able to identify potential IT issues quicker than ever before meaning that downtime is almost non-existent and the end-user experience has improved.”

— David Kelly, ICT Virtualization Manager

Benefis Health System


Benefis Health System enables bedside medication verification and charting with VMware AlwaysOn Point of Care. Through tap and go roaming of the desktop, providers can access patient information within seconds. The result: Clinical staff now view IT as something that can help, not hinder them in their work.

"If we were to remove the system right now, I don't know how people would react. I think they would melt down, because they've become so accustomed to being able to provide that care at the bedside. Being able to spend time with the patient and chart, and then go on to the next patient without having to run back to the nurse’s station for charting.

— Dustin Ostberg, Systems Administrator, Benefis Health System

Centre Hospitalier Chretien (CHC)


CHC Liege deploys Mirage on a large scale to manage all computers

CHC is a non-profit organization which consists of 6 hospitals, has 600 doctors and more than 3500 employees. In this video CHC explains how they used VMware Mirage to migrate their IT environment without data loss or downtime.

“The time to deploy a new desktop has been divided by 4. Mirage also helps us to centralize the management process in one place.”

— Thomas Wernher, ICT Assets & Configuration Manager, CHC Liege

City Clinic Bulgaria


VMware Horizon View at City Clinic Bulgaria

A solution designed to provide an agile and adaptive approach to hospital infrastructure and at the same time to respond to future expansions and upgrades. In addition of choosing vSphere for the virtualization of all services and machines on server level the solution uses Horizon View in order to ensure the VDI features. The combination empowers the hospital to achieve agility through an off-premise cloud-based virtual infrastructure.

“In contemporary medicine technology is very important for providing high quality medical services. VMware solutions help us provide a better medical service to our patients. VMware View allows us to have a constant and mobile access to medical information regardless our current location and via any device.”

— Ilian Grigorov, Managing Director, City Clinic

Clalit Health Services


Clalit Health services virtualized their IT environment using VMware solutions

"I see VMware's SDDC revolution as an evolution for the infrastructure of the private cloud. today, all the subject of storage management, security and network is taking a lot of resources. If we are able to virtualize and automate these components, there is no doubt we could improve our savings and deliver a better service for our customers".

— Moshe Belker, Manager of 6 expert teams and 5 System and DBA teams

Clear Tec Solutions


IT Transformation at Clear Tec Solutions

Clear Tec Solutions is an IT developer, administrator, and seller of care management and third party administration computer systems. The company includes: CHS (Community health Solutions of America), Premier Administrative Solutions, People Premier, Clear Procession Solutions, BenComp Financial Services, Consensus, Premier Real Estate Holdings and Business Insurance.

As part of its commitment to delivering outstanding solutions to their customers, they decided to shift their technology to the cloud (SaaS). This means no more hardware and greater flexibility in providing their customers with the tools to better care for patients and improve operations. Across all their companies, Clear Tec hopes to that by the end of the year, they will have more than 6 of their companies fully on-boarded and using their cloud solution.

The IT team is using vCloud Air Dedicated Cloud to extend their own data center, get multiple virtual centers for each of the business units and have the ability to move their workloads especially key apps on premises and off premises as they choose. VMware cloud has helped them focus IT on delivering applications that the business and their patients need. It has changed how the companies think about expanding the business to be more than just 8 which is a solid IT foundation for future growth.

"VMware vCloud Air is very important to us right now. With us being new in the market and trying to get into the market space very quickly, vCloud Air provides us the ability to stand up environments very quickly. VMware vCloud Air gives us the ability just to be able to snapshot our environment, roll it out and instead of months or weeks of having to build equipment, we can be live in 2-3 days with the environment we have currently built. To the customers the vCloud Air is important to them, because from the time we go from an RFP to implementation most of the turn-around are less than a month.”

— Chris Carlotti, Director of Infrastructure, Clear Tec Solutions

Cleveland Clinic Abu Dhabi


Enhancing patient experience through technology

Cleveland Clinic Abu Dhabi went into construction in March 2010 and is scheduled for completion in 2015. The hospital’s management wanted to provide a best-in-class digital environment for all patients in order to give them the best experience possible and to ensure their stay is a comfortable as possible from every aspect.

The IT team naturally has to play a key part in this vision and, as a result, deployed vCloud Automation Center for improved managed and oversight of its infrastructure. Thanks to VMware, the time it takes to deliver applications to the hospital will be reduced from two weeks to 15 minutes – or by 70% - due to the automation capabilities of VMware’s solution.

“The key to our IT strategy when we began our journey here was starting with private cloud and growing to a hybrid cloud or a software-defined datacentre. I think that the real drivers for that were increased agility and achieving better time to market for our customers, whether that’s physicians who may need data for research, of the ability for us to rapidly upgrade and enhance products, enabling new services.”

— Mike Reagin, Chief Information Officer, Cleveland Clinic Abu Dhabi

Creative Solutions in Healthcare


Learn how Creative Solutions in Healthcare, the largest owner and operator of skilled nursing facilities in the State of Texas, leverages VMware vCloud Air to cut costs by a third while delivering new services to care givers faster and more efficiently.

"This has been a total game changer for our company, and I think it's going to be a total game changer for the entire industry because if you can, for less than half the cost, if you can deploy solutions and you can do it in a fraction of the time, then what are you going to do? You're going to go out to your users from an IT perspective and you're going to say, bring it on."

— Shawn Wiora, Chief Information Officer, Creative Solutions in Healthcare

Creative Solutions in Healthcare


Creative Solutions in Healthcare Improves Patient Outcomes with VMware vCloud Air

Creative Solutions in Healthcare decided to migrate from its co-located physical environment to the cloud to save costs, improve application availability, and update its core infrastructure to comply with HIPAA requirements. The company turned to VMware to migrate quickly to a more robust infrastructure. Using VMware vCloud Air, they gained the technology and control to achieve HIPAA certification and improve application availability while reducing the IT budget by one-third. The company has been able to extend its capabilities to the cloud and implemented a sophisticated electronic health record (EHR) system, including electronic prescriptions and online physician orders, to improve staff agility and patient care.

“The vCloud Air team had the best onboarding process for any IT project that I’ve been involved with in the last 20 years. We haven't looked back.”

“The infrastructure in a HIPAA-compliant environment needs to be secure with controls for change management and the right firewalls and technology to protect the perimeter. Before moving to vCloud Air, we had policies in place, but we didn’t have the infrastructure to support them. On vCloud Air, we’ve deployed technical controls on our core infrastructure and anti-virus and other solutions in a holistic approach to security that allows us to comply with regulations and achieve HIPAA certification.”

“We have better patient outcomes because of vCloud Air. Our use of the cloud translates directly to technology availability and better capabilities in the hands of our talented, compassionate staff.”

— Shawn Wiora, CIO, Creative Solutions in Healthcare

Frimley Park Hospital NHS Foundation Trust


Frimley Park Hospital has virtualized all of its A&E department desktops using VMware View technology, creating a secure and easy to manage unified system, which has resulted in time savings and a drop in energy bills.

“We pride ourselves in providing our patients with the best possible care and so keeping abreast of the latest innovations and developments is vital to our success. When we virtualised our ED department’s desktops we freed up the IT team’s and clinical staff’s time, paved the way for major energy savings and improved security across the board”

— Jon Petre, Infrastructure Lead, Frimley Park Hospital

Gangnam Severance Hospital


By moving to a VDI environment based on VMware View, GSH was able to comply with new data security requirements and improve mobile access to medical information, without requiring costly hardware upgrades.

"We tested old PCs with a view to minimising our procurement spend – and to our surprise, we found no significant performance difference between these and new machines in a VDI environment. So we were able to reduce expenses by continuing to use the current equipment."

— Sung-Il Kim, Director, Gangnam Severance Hospital, Yonsei University

Group Health Centre


Group Health Centre delivers Access to Epic Hyperspace for 800 Care Providers in One Weekend with VMware AlwaysOn Point of Care

Group Health Centre (GHC) in Ontario, Canada, needed a comprehensive replacement of its user device infrastructure and a virtual desktop infrastructure (VDI). In the space of one weekend, GHC’s IT team deployed the VMware Horizon® platform and virtual desktops for 800 staff members, providing anytime, anywhere access to vital medical records, increasing doctors’ efficiency, easing the job of IT staff, and ensuring seamless provision of patient care.

“VMware just works better. It’s more reliable, easier, and performs better.”

— Ralph Barker, CIO, Group Health Centre

Iatric Systems


This video montage, which aired during Bill Fathers keynote session at VMworld 2014, features customers using vCloud Air. SAIC, Iatric Systems and Perforce Software discusses how VMware vCloud Air is changing the way they do business and how they have benefited.

“The challenge was, how do we build a bigger system, vCloud Air has given us a solution that is cost effective, that is secure, that is robust, that is scalable but is something we can also implement very easily and rapidly for the customer”

— Shon Barrier, VP, Information Technology Services, Iatric Systems

Iatric Systems


Iatric Systems, Inc. is using VMware vCloud Air to offer its healthcare software as a service to customers, reducing costs and increasing agility

Thanks to VMware’s vCloud Air solution, Iatric Systems can now offer their healthcare software as a service (SaaS) to its customers in a completely secure manner, reducing cost and increasing agility and scalability.

"The fact that vCloud Air has an ISO Certification, as well as a HIPAA High Tech Certification and they’ll sign a BAA, that gave us a, a very high degree of comfort and that’s something that we’ve been able to take and share with our customers and give them comfort as well."

— Shon Barrier, Vice President of Information Technology Services, Iatric Systems

Iatric Systems


VMware customers discuss how vCloud Air is changing the way they do business by providing them with flexibility which enables them with new innovations.

A video featuring vCloud Air customers as they discuss how VMware changes the way they do business. Customers featured include: Perforce Software, Legacy Reserves, Custom Windows System, Cloud Business, Carisbrooke Shipping, Bluefin Solutions, Iatric and Nevro Corp.



Alain Delaby, IT manager at IBA talks about his 10 years journey of using VMware virtualization and how it has helped him to have a good continuity of service with their main business applications.

“We are always looking what new features we can bring to our business to make it more reliable and easier to manage and that are the main interests. At this point, VMware is still meeting our expectations so we are continuing to work on that.”

— Alain Delaby, IT manager at IBA

Keck Medical Center of USC


Keck Medical Center of USC Sidesteps SAN Bottleneck, Launches New Data Warehouse with VMware Virtual SAN Solution

Keck Medical Center of USC needed a new data warehouse for business and medical analytics but didn't have room for the data in its conventional SAN. Seeking an alternative to the capital expense of an adequate SAN expansion, the center's IT team launched a new system using the VMware Virtual SANTM hyperconverged infrastructure solution. Business and operational benefits include swift deployment, simpler storage management, as-needed scalability, and lower cost per I/O.

"We can use commodity servers and drives to build a storage cluster for 30 percent less than the cost of similarly performing storage in a traditional SAN solution.”

"Our data center is 90 percent virtualized, and I see Virtual SAN as a very compelling storage solution to utilize for most of our virtual machines."

— Manu Mishra, Senior Infrastructure Engineer, Keck Medical Center of USC

Keck Medical Center of USC


USC’s Keck Medical Center Accelerates Virtual Machine Provisioning with VMware vRealize Automation

The IT team at USC’s Keck Medical Center was struggling to promptly fulfill new virtual infrastructure requests from its fast-growing medical research organization while also supporting the daily operations of two busy hospitals. To improve service quality and reduce administrative workloads on its engineering team, the Keck Center implemented self-serve provisioning with the VMware vRealize™ Automation™ solution. The new system has reduced fulfillment intervals from more than two days to less than one hour while liberating IT staff for higher-value activities and facilitating new research partnerships worldwide.

“I knew that vRealize Automation had the feature set we needed. I knew it would allow us to hand off resource authorization and get new virtual machines deployed with a minimum of human interaction in the process.”

— Manu Mishra, Senior Infrastructure Engineer, Keck Medical Center of USC
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