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National Physician Services

 

VMware Webcast Series: Cloud Based Disaster Recovery in Action

No business likes to be vulnerable to downtime or loss of data. However, the complexity and expense of traditional disaster recovery solutions force many businesses to make tradeoffs, and operate with only a limited or no disaster recovery plans. VMware vCloud Air Disaster Recovery introduces native cloud-based disaster recovery capabilities for VMware vSphere virtual environments. Join us for this webcast and learn how recovery-as-a-service solution is helping businesses protect their environment by using the cloud. Customers featured in this webcast include: MIT Media Lab, National Physicians Services (NPS) and Plainview.

Customer Panel:

  • Michael Bletsas, Director of Computing, MIT Media Lab
  • Bryan Graven, CEO, National Physicians Services (NPS)
  • Jerry Sanchez, CIO, Hosting Operations, Planview

VMware Moderator:
  • Nicole Kim

“For National Physician Services, vCloud Air Disaster Recovery has been scalable, responsive and cost effective.”

— Bryan Graven, CEO, National Physician Services (NPS)

National Physician Services

 

National Physician Services Stretches Geographic Reach, Reduces Risk of Data Loss with VMware vCloud Air Solution

Founded by physicians more than 10 years ago, National Physician Services sells and supports third-party tools for practice management and electronic health records (EHR) that help physicians improve the quality of care they deliver to their patients. NPS not only provides the infrastructure to support clinical applications but also offers support, consulting, and training for its customers. The company’s best-of-breed solutions increase efficiencies, fulfill regulatory requirements, and maximize revenue.

National Physician Services (NPS) needed to extend its geographic reach and improve disaster recovery capabilities, so the healthcare service migrated critical applications to the VMware vCloud® Air™ platform. The operational similarities between the VMware vSphere® foundation and the vCloud Air platform helped IT administrators come up to speed quickly. Now NPS can do business anywhere in the United States and has significantly reduced the risk of information loss. In addition, the company no longer has to maintain contingent backup systems, cutting data center costs by 20 percent.

“vCloud Air helps us shorten the time required to migrate new opportunities and practices to our virtual platform.”

— Bryan Graven, NPS, Chief Executive Officer

Navicure

 

Navicure a leading Internet-based medical claims clearinghouse that helps physician practices increase profitability through improved claims reimbursement and staff productivity. Discover how they plan on using vCloud Suite and vCenter Operations Management Suite to manage their virtual environment.

"vCenter Operations Manager will allow us to drill down into symptoms that we're seeing and be able to identify the root problem"

— Donald Wilkins, IT Director, Navicure

Navicure

 

Healthcare claims company Navicure is gaining better control and optimization across its IT infrastructure thanks to a comprehensive monitoring and operational management approach built on VMware.

"vCenter Operations Manager is key to understanding your infrastructure. If you don’t have it today, you're going to be very reactive to some of your pains and the troubles you're dealing with. It allows you to project where you're growing and where you need to put your money into resources, whether that's more storage, compute resources, or network resources."

— Donald Wilkins, Director of IT

Nederlands Herseninstituut

 

Netherlands Institute for Neuroscience(NIN) offers students stable and flexible workstations with Horizon (with View)

Desktop virtualization based on Horizon (with View) offers students who are working temporarily at the institution a stable and flexible workstation. They have access to complete functionality for data analysis, research and producing reports. At the same time the environment can easily be managed centrally using an image, so that installation and updates are rolled out centrally. Automatic replication of servers using Site Recovery Manager (SRM) also o¬ffers the institution easy and reliable contingency fallback. In the case of disaster, research can quickly be resumed from different locations.

“We now offer students 40 complete workstations they may freely use. Managing them has been set up centrally based on one image. So we can implement changes and updates quickly, and remotely”

— Adriaan Klop, IT manager

Nevro Corporation

 

This video montage, which aired during Bill Fathers keynote session at VMworld 2014, features customers using vCloud Air. SAIC, Iatric Systems and Perforce Software discusses how VMware vCloud Air is changing the way they do business and how they have benefited.

“The ability to have vCloud Air be a transparent extension of our VMware environment allows us to prototype new applications internally and then deploy them to vCloud Air within a push of a button.”

— Jeff Wilson, IT Director, Nevro Corporation

Nevro Corporation

 

VMware customers discuss how vCloud Air is changing the way they do business by providing them with flexibility which enables them with new innovations.

A video featuring vCloud Air customers as they discuss how VMware changes the way they do business. Customers featured include: Perforce Software, Legacy Reserves, Custom Windows System, Cloud Business, Carisbrooke Shipping, Bluefin Solutions, Iatric and Nevro Corp.

Peconic Bay Medical Center

 

Peconic Bay Medical Center discusses VMware Horizon View and Siemens Soarian information access for their Healthcare technology needs.

Peconic Bay Medical Center

 

Peconic Bay Medical Center discusses VMware Horizon View and Siemens Soarian information access for their Healthcare technology needs.

Region Hovedstaden

 

VMware AlwaysOn Point of Care Solution helps improve patient care in Region Hovedstaden, the Capital Region of Denmark. By the mid-2000s, the Danish government regislated for healthcare providers to improve an impossible situation where legacy IT systems was negatively impacting patient care. Region H tasked its IT department with providing 25,000 healthcare workers with an e ective, fast and agile workspace, accessible from any device, anywhere. Out of a number of possible solutions, they chose the VMware AlwaysOn Point of Care Solution, leading to time savings, improved productivity, and reduced support costs.

“We chose VMware for this project because of its product and engagement flexibility, which we saw in the pilot phase. This has lived up to our expectations during the production implementation.”

— Morten Møllegaard, lead technical project manager

Region Hovedstaden

 

VMware Professional Services to Bring Virtualization to Danish Health Care System. Working closely with a VMware Technical Account Manager, the region is making effective use of VMware Horizon View to support 25,000 clinicians. Region H had used VMware server solutions for several years, and they wanted to extend the benefits of virtualization out into the organization with a virtual desktop infrastructure (VDI). In particular, it wanted to give its 25,000 clinicians—who are on the front line of delivering care— fast, easy, and secure access to the IT systems they need to do their jobs. To do so, Region H decided to implement VMware Horizon View for desktop virtualization.

“The TAM felt like someone who was very much ‘our man’ and looked at things from our point of view. And this saved time and effort for us.”

— Morten Møllegaard, lead technical project manager working with Region H

Sydney Adventist Hospital

 

Sydney Adventist Hospital is the largest single-campus private hospital in New South Wales. With the healthcare industry recognising client Electronic Medical Records (EMR) as a cornerstone of reforms, this hospital decided to review how it delivered systems and applications in a clinical environment. By deploying systems based on VMware Horizon View, the hospital has streamlined patient care and boosted the productivity and performance of its medical practitioners. In only two months, this leading Sydney specialist hospital transformed its processes from paper-based to paperless. In this case study and videos, a range of people, from the Head of IS to clinicians, talk about how VMware’s solutions have revolutionised the way the hospital runs. The benefits of access anywhere on any device became rapidly clear to everyone, and now the staff have full access to all patient data concurrently, and from any location and device.

Union Hospital

 

Union Hospital Boosts Business Critical Application Performance on VMware Virtual SAN

Faced with aging hardware and maxed-out resources, Union Hospital preferred to replace its existing SAN and migrate to a different and better platform for its Tier-1 VM storage, Virtual SAN, a hyper-converged solution that provides scale-out capabilities and the best integration with the entire VMware stack. The decision not only saved money and helped right size their storage environment, it also solved key application performance challenges and freed up operational resources, positioning Union Hospital for future expansion.

“We actually had clinics calling us up to say how much faster the apps were running once they were in a pure Virtual SAN environment. … It seems like the more things we migrate to Virtual SAN, the more people are begging to be on it.”

— Chad Elliott, Network Systems Consultant, Union Hospital

Yorkshire and Humber Commissioning Support

 

Yorkshire and Humber Commissioning Support increases GP productivity and enhances patient care with VMware® Horizon™ 6

Yorkshire and Humber Commissioning Support (YHCS) is a key driver of innovation across GP surgeries and health centres throughout the region. YHCS wanted to provide greater flexibility for GPs and clinicians to enhance both patient and GP experience. The YHCS IT team chose VMware Horizon 6 to deliver Bring Your Own Device (BYOD) and the ability for GPs to access clinical applications from any location. The solution has transformed patient experience and GPs’ work/life balance whilst reducing the cost of desktop PCs.

“VMware Horizon 6 has been transformative on many levels. Enabling our GPs to access applications from any internet connected device means they can treat patients from the comfort of their own home, with the same speed and efficiency as if they were in the surgery.”

— Melanie Daly, Enterprise Architecture and Innovation, Yorkshire & Humber

Ziv Medical Center

 

Ziv Medical Center in Zefat previously had various distributed systems across the hospital and they wanted to unify them using a single solution which will be easy to manage, allow them to gain a unified view of all the systems simply and easily, and, of course, will be highly resilient. That's why they chose VMware View. The VMware view solution that they implemented at the zivMedical Center consists of two resilient storage systems that work in a cluster. This system caters for around 1,000 work stations. It's an environment that works as a 'Kiosk'. Their users enjoy a new work environment, a very fast one, with excellent response times. As a user logs in, he gets exactly what he needs. It's an environment that goes everywhere with him, it's dedicated to him - and roams with him. Doctors for example, may work in several different wards. They may finish work in one ward, log out, move to the next ward, log in - and receive a new environment that is adapted to their exact needs.

"The Ziv Medical Center in Zefat was founded roughly a century ago. It serves around 150,000 residents in the upper Galilee region, among them cities such as Karmiel, Kiryat Shmona, and Hatzor. This is the northernmost hospital in Israel and it therefore also often serves the IDF. They operate 1,000 PCs, 700 printers, and 80 servers, which are mostly VMware's. The vast majority of systems in the hospital are computerized. This includes labs, ORs, X Ray facilities, external infirmaries, hospital admissions, the trauma center and more. Our IT unit employs 11 people. One needs to understand that the systems we manage are life-supporting. These systems must be constantly up and running".

— Zion Levy, Head of IT Department, Ziv Medical Center
Dutch

ASVZ

 

ASVZ heeft een grote groep ambulante medewerkers die bij de cliënt thuis toegang tot de applicaties moeten hebben, maar ook artsen die overal toegang tot de gegevens van cliënten moeten hebben. Dankzij desktopvirtualisatie van VMware met tweeweg-authenticatie hebben medewerkers overal toegang tot hun virtuele desktop. Hiermee heeft ASVZ het "any place, any time" en bijna "any device" gerealiseerd.

"Samen met onze partner hebben we binnen tien weken een productierijpe virtuele desktop omgeving opgezet. We hebben een zogenaamde ‘golden image’ ontwikkeld voor distributie en authenticatie. Hierdoor hebben medewerkers via hun desktop snel en veilig toegang tot de applicaties die zij voor hun werk nodig hebben."

— Leon Urbanus, Hoofd ICT, ASVZ

Nederlands Herseninstituut

 

Nederlands Herseninstituut biedt studenten stabiele en flexibele werkplekken met Horizon (with View)

Desktopvirtualisatie op basis van Horizon (with View) biedt de studenten die tijdelijk op het instituut werken een stabiele en flexibele werkplek. Zij hebben toegang tot complete functionaliteit voor data-analyse, onderzoek en het maken van verslagen. Tegelijkertijd is de omgeving eenvoudig centraal te beheren op basis van een image, hierdoor worden installatie en updates centraal uitgerold. Daarnaast biedt de automatische replicatie van servers via Site Recovery Manager (SRM) het instituut eenvoudig betrouwbare uitwijk. In het geval van calamiteiten kunnen onderzoeken weer snel worden opgestart vanuit verschillende locaties.

“We bieden studenten nu 40 complete werkplekken die ze in vrijheid kunnen gebruiken. Het beheer is centraal ingericht op basis van één image. Wijzigingen en updates kunnen we dus snel en op afstand uitvoeren.”

— Adriaan Klop, IT manager
German

Gemeinnützige Salzburger Landeskliniken Betriebsgesellschaft mbH (SALK)

 

Mit insgesamt 5.400 MitarbeiterInnen bieten die Salzburger Landeskliniken (SALK) rund um die Uhr eine erstklassige medizinische Versorgung. Neben fachlich kompetenter Betreuung ist eine hochmodere IT- Infrastruktur für Diagnose und Therapie der Patienten von großer Bedeutung. Die SALK setzen daher schon seit 2004 auf Virtualisierungslösungen von VMware.

Gemeinnützige Salzburger Landeskliniken Betriebsgesellschaft mbH (SALK)

 

Schon immer haben die Salzburger Landeskliniken SALK auf eine enge Verbindung von Medizintechnik und IT gesetzt. Die Virtualisierung seit 2004 mit VMware wird daher von einer hohen Benutzerakzeptanz begleitet. Im aktuellen Projekt Desktop Virtualisierung kommt VMware Horizon View zum Einsatz: damit werden Clients in 1 Minute statt in 2 Stunden konfiguriert und die Anwender können mit single-sign-on von jedem Gerät und überall auf ihre Daten mit gewohnter Oberfläche zugreifen.

„Dank der Fähigkeit von VMware, LinkedClones bereit zu stellen, können die Thin Clients in nur 1 Minute konfiguriert werden, während davor für die Fat Clients bis zu 3 Stunden aufgewendet werden mussten. Mit der Desktop-Virtualisierung schaffen wir eine Systembereitstellung in Rekordzeit.“

— Johannes Strasser, Virtualization Architect

Kantonsspital Winterthur

 

Kantonsspital Winterthur: Windows 7, Arbeitsplatz-Virtualisierung und Fernzugriff

Das Kantonsspital Winterthur hat durch Virtualisierung der Arbeitsplatzumgebung mit VMware Horizon View die Betreuung der Desktops vereinfacht und den Fernzugriff ermöglicht.

Im Rahmen der Migration der Arbeitsplätze auf Windows 7 hat das Kantonsspital Winterthur mit VMware Horizon View die Desktop-Umgebung virtualisiert, PCs durch Terminals ersetzt und den Fernzugriff für erlaubte Benutzer über Laptops und Tablets eröffnet.

„Spitalumgebungen sind äusserst komplex, man stösst dort auf Anwender mit ganz unterschiedlichen Bedürfnissen. Es ist daher absolut erforderlich, die Anwendungsfelder (Use Cases) genau zu definieren.”

— Michael Steg, Project Leader, Bechtle SA
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