DaiWa Capital Markets Hong Kong Limited
Daiwa Capital Markets Hong Kong had rapidly expanded its datacenter to host more than 500 physical servers, which was becoming increasingly difficult to manage. The company wanted to ensure high availability of its financial services applications and deliver a disaster recovery solution that would eliminate downtime. After considering solutions from Microsoft and Red Hat, the organization chose to work with VMware partners HP and Systex International to design and implement a virtual infrastructure using VMware vCenter Server 5.1 to provide centralized management for VMware vSphere 5.1 Enterprise Plus and high availability through vSphere vMotion.
"Through VMware we have achieved 80 percent utilization of server resources. This means we can run significantly more server resources without increasing energy consumption."
Partner testimonial as to how effectively the VOA assesments tool worked for their customers, providing quantifiable results on how much it has saved its customers.
Some typical feedback we got was that the customers saw that the SQL DBA insists on more memory, whereas VOA clearly indicated that they are not even using a quarter of that memory. It quickly highlighted to us what the root cause of performance problems were.
Department of Transport - Abu Dhabi
The Department of Transport (DoT) plans, develops and regulates an efficient and well-integrated transport system that contributes to the economic growth, quality of life and environmental sustainability of the Emirate of Abu Dhabi. DoT serves the public interest by enhancing mobility and delivering safe, secure and environmentally responsible Aviation, Maritime, Public Transport and Highways sectors.
“VMware’s leadership, dedication, and sophisticated products helped the Department of Transport to virtualize its highly critical applications, thus enabling us to respond to our customers faster, power our Internal Corporate Services and Public transportation applications, and improve our services to the public in the Emirate of Abu Dhabi that encourages the use of public transportation.”
Deutsche Telekom MNC realised it needed a software based solution for an improved Service Quality Management in order to ensure transparency in operator’s performance and provide high visibility for customers. They therefore decided to implement a system based on VMware’s IT Business Management Suite (ITBM).
“Our goals – higher efficiency and web-based reporting portal – could fully be reached with the implementation of VMware ITBM.”
Diákhitel Központ Zrt.
Student Loan Direct is an easy-to-use, user-friendly portal that also provides help and information functions. It enables users to create correct and properly completed documents required for the loan process. They can complete their loan applications and data update forms, view their loan agreements, balances, and repayment history, exchange messages with the Student Loan Center, and communicate using this channel instead of postal mail. The launch of the Student Loan Direct is a success story: 50 percent of all new loan applications already arrived through the portal started in September 2011. Since the virtualization of Student Loan Center, there were no unplanned server downtimes, and the server room requires less cooling and energy. The fault tolerance of the VMware-based environment, tested before implementing the Student Loan Direct portal, showed that operation continuity can be ensured if combined with regular data backups. The introduction of 7x24 service availability requires setting up a backup data center that Student Loan Center will implement using VMware’s disaster recovery solution.
"Using VMware's virtualization solution, we have set up a server environment with high-availability and load balancing to serve our Student Loan Direct portal. So our customers can rely on our services around the clock, 7 days a week."
EPAM centralised infrastructure management in the first phase of the development process aiming at the establishment of an IT environment that would adapt more flexibly to business requirements. In the second phase of the developments in the summer of 2006, EPAM Systems decided to virtualise the development and test environments established for the projects. Thanks to VMware-based virtualisation, we are able to set up the development environment of a starting project several magnitudes faster, just under 1 hour instead of several days or weeks. The other big advantage of virtualisation is that development managers can take a snapshot of the environment before testing a new version or service pack of the software under development or before verifying the version compatibility of a new database manager. EPAM in recent years has achieved two-digit growth in revenues and employed staffs - which are also reflected in the cost of IT.
„The snapshot function of VMware provides a high degree of security for development work. Using this system, it is faster and easier to test our software and we are able to provide an even higher standard of service to our customers. While our earlier infrastructure may have limited this process, our virtualised environment has become the drive behind our business.”
Nuno Fernandes, IT Architect, eWorld Limited discusses how their customers truly appreciate the benefits of vCenter Operations Management, providing a really good bird’s eye view about what is happening on the whole datacentre in terms of resources, failures and what if scenario modelling. He also explains how being a VMware and HP partner helped them to grow as an organisation, being known and being very respected partner about integrated solutions in Malta.
ExecuJet Aviation Group
The ExecuJet Aviation Group is a global business aviation organisation, offering a diverse range of services, including aircraft sales, management and charter. ExecuJet runs four data centres in Johannesburg, Capetown, Zurich and Dubai that underpin the IT for the entire organisation. The South African data centre desperately needed to upgrade a large amount of legacy infrastructure, and the company decided to consolidate its server infrastructure using VMware. Following their successful server virtualisation project, the management team got fully behind the IT team to explore the benefits of implementing a virtual desktop infrastructure. They looked into a number of options, but due to our great experiences with VMware and the range of features on offer, they choose to implement VMware View. By using VMware View, ExecuJet employees are now able to run Windows 7 from any internet-enabled device.
“Dealing with highly discerning clients means we have to be at the cutting edge of service and innovation. Being able to use Windows 7 on tablet devices with the help of VMware View has drastically increased flexibility and improved working practices across the board - from sales executives to pilots to maintenance engineers, all of which helps us deliver the best service possible to our customers.”
French Fire Department
French Fire Department has been using VMware for past 7 years because of its flexibility and ease of use. Franck Sauve shares his experience working with VMware products to support for their mission critical operations. He explains how Horizon View has helped fire helpline operators to keep their systems working all the time, while, vCenter Operations manager has helped him to plan and provide directions on the budget spent and has simplified IT operations with hardware.
Frimley Park Hospital NHS Foundation Trust
Frimley Park Hospital has virtualized all of its A&E department desktops using VMware View technology, creating a secure and easy to manage unified system, which has resulted in time savings and a drop in energy bills.
“We pride ourselves in providing our patients with the best possible care and so keeping abreast of the latest innovations and developments is vital to our success. When we virtualised our ED department’s desktops we freed up the IT team’s and clinical staff’s time, paved the way for major energy savings and improved security across the board”
The challenge was to overcome the limitations of physical infrastructure in a data center that had reached the limits of space and required electricity costs for maintenance. The company also wanted to provide its services as cloud. VMware vSphere allows all business-critical applications to run, VMware vCenter Site Recovery Manager provides security and reliability, while VMware vCenter Operations Management Suite simplifies IT activity.
"Our data center has always been a cost. In the last year, thanks to VMware, it's become a business. And everything seems to indicate that this will just keep getting better."
HDFC Bank Limited
HDFC Bank needed to launch hundreds of branches quickly to provide banking services to 40 million new customers from rural and regional India. The financial services company developed a ‘Branch in a VM’ concept to meet this objective and, between 2008 and 2012, opened more than 1,700 branches. The bank can now provision a new branch in less than 10 days.
"In the past it could take up to a couple of months to setup a new branch. With VMware virtualization, we can do this in under 10 days."
To improve operational efficiencies, Hertz International had a choice of either refreshing its existing infrastructure across its European locations at considerable expense, or implementing newer technologies. In addition to centralising the server estate, Hertz International wanted to simplify its complex desktop infrastructure, which constituted a considerable capital investment. Having over 4,000 PCs and laptops spread over 1,000 sites around Europe, upkeep and maintenance of these were real issue in terms of time, resource and cost. Following a review of the major offerings on the market, Hertz International decided to implement VMware View as it best suited the organisation’s needs and would easily integrate with its existing server virtualization infrastructure. It also made a decision to replace legacy desktop devices with zero client Wyse terminals.
“By virtualizing our server and desktop estate with VMware, we’ve cut costs, dramatically simplified our IT infrastructure and transformed how we support over 1000 desktops in our service centre in Dublin. We’re able to create and deliver even more innovative technology services to our users, while enhancing the experience we provide to our customers. The platform VMware has enabled us to build has given us extremely strong foundations to realise even greater benefits, as we add more and more services and extend the research of the programme internationally.”
Hoka Hoka Bento
Hoka Hoka Bento operates Japanese fast-food restaurants across Java and Bali in Indonesia. The company needed to establish a dynamic, highly available infrastructure to support its planned consolidation of critical business systems. By implementing VMware virtualization, Hoka Hoka Bento established a sound platform to deploy a Microsoft Dynamics enterprise resource planning system in 2014.
"With our systems running in a reliable virtual infrastructure, we can continue to improve our performance and reputation, and look at ways of increasing turnover."
Hong Kong Housing Society
The Housing Society has offices throughout the city-state, and when swine flu reached Hong Kong in 2009, the organization realized it needed an alternative location to ensure some employees could still access vital tenancy information and critical services should there be an infectious disease epidemic or natural disaster. The organization virtualized its data center five years ago on VMware vSphere to consolidate its sprawling physical infrastructure and has achieved 94 percent virtualization. All mission critical applications are now virtualized, including its iHousing system for tenancy management, Microsoft Exchange Server, and Oracle JD Edwards financial application. The organization worked with VMware to design and implement a virtual desktop infrastructure solution delivered by VMware Horizon View.
"A virtual desktop solution delivers greater flexibility to our employees because the data follows them rather than tying them to a single location. We had a strong relationship with VMware and existing expertise in the vSphere server virtualization software, and so it made good business sense to virtualize our desktops with VMware."
Housing Finance Bank
In this video, Tirus Mutoru, Head of IT for Housing Finance Bank, outlines how his team have benefited from virtualization and the support from HP and VMware partners. His team has been able to dramatically reduce the time taken to provision servers – from 6 weeks to one hour.
“It was quite interesting because I was using both the Hyper-V and also VMware, but then based on experience on ease of use; me and my team finally settled on VMware.”
This video montage, which aired during Bill Fathers keynote session at VMworld 2014, features customers using vCloud Air. SAIC, Iatric Systems and Perforce Software discusses how VMware vCloud Air is changing the way they do business and how they have benefited.
“The challenge was, how do we build a bigger system, vCloud Air has given us a solution that is cost effective, that is secure, that is robust, that is scalable but is something we can also implement very easily and rapidly for the customer”
Alain Delaby, IT manager at IBA talks about his 10 years journey of using VMware virtualization and how it has helped him to have a good continuity of service with their main business applications.
“We are always looking what new features we can bring to our business to make it more reliable and easier to manage and that are the main interests. At this point, VMware is still meeting our expectations so we are continuing to work on that.”
Ideosity, a boutique technology consultancy with large global clients, needed to ensure that client data was safely backed up and could be easily recovered by a small IT team. With the VMware vSphere Data Protection Advanced solution, data is backed up and replicated to offsite locations as an added measure of protection. Best of all, backups and replication that once took 12 hours or more can now be completed in less than three hours. Faster data protection means Ideosity can do more with existing hardware and its existing IT resources, saving time, money, and effort.
“I’ve virtualized with VMware and prefer backing up with VMware. With vSphere Data Protection Advanced, backups have gotten more sophisticated. It is cost-effective and reliable— kind of set it and forget it.”
Isuzu Ung Nguan Tai Group
With its VMware infrastructure in place, UNT has achieved some significant business benefits. These include enabling sales team members to work effectively anytime from any location. UNT has issued its salespeople with Apple iPads loaded with a VMware Horizon View client to give them access to centralized applications and data from any location.
"A salesperson can check customer details, place orders, and file service requests from their iPad..This means they can be more responsive and answer customer questions using the most up-to-date information available"