FAQs

 

Q. What is the timeframe for this Promotion?
A. This promo is available from April 1, 2019 through January 24, 2020 at 11:59 p.m. Pacific Time.

Q. What are the benefits of the Promotion?
A. This promotion makes it easier for customers to build their first HCI cluster by taking advantage of a promotionally priced vSAN starter SKU.

Q. What if a customer wants to buy more than 6 vSAN STD Licenses?
A. That’s fine. The customer will get the first six vSAN STD licenses for the price of four and the subsequent licenses at regular price.

Q. If a customer has vSAN licenses through VMware Horizon, can they still buy the promotional SKU?
A. Yes, as long as the customer has not deployed vSAN, they can purchase the promotional SKU.

Q. Can a customer upgrade to vSAN Advanced or vSAN Enterprise?
A. Yes, there are no upgrade limitations.

Q. How can this promotion be purchased?
A. Available for purchase through the channel only.

Q. Which customers are eligible for this promotion?
A. This promotion is available for non-ELA transactions, including commercial, academic, and U.S. federal end-user customers worldwide that have not purchased or deployed vSAN before.

 

Support

 

Q. Is Support and Subscription required?
A. Yes, a minimum one year of SnS is required with purchase.

Q. Is SnS discounted?
A. Discounts are not offered for VMware SnS. SnS is on all six licenses at regular price.

Q. Who can I contact if I have questions?
A. Please contact your VMware authorized reselling partner or VMware account representative if you have any questions.